Very nice small town family owned appliance business. Good service, easy to deal with. Know their…read moreproducts. Got a washer and dryer, from them and they also have their own service.

Today, Steve installed a new drain kit in our 2014 Tiffin Allegro Bus which has a household…read moreWhirlpool refrigerator. When I call him yesterday, he knew exactly what was wrong and brought the correct parts with him! He did a nice clean installation! He said that Whirlpool has a bad design, but won't admit the problem - he just installs the repair kit which takes care of the problem. Anyway Steve is great to work with and does a fine job!

Needed a part for an older washing machine and Josh the service engineer went above and beyond to…read morehelp us get our part in a neighboring city that same day. Top notch world class customer service.

I ordered a new Fridge, Stove and hood and dishwasher. Josh showed up on time {actually 4 minutes…read moreearly) to do the installation. He had to remove some doors and door hardware to get the appliances in and out. He worked efficiently was willing to chat while he worked and did a GREAT job. Appliances look and work great. All doors and hardware were put back and he did a great job of clean up. I highly recommend Olsen's for all appliance needs.

Had an amazing experience with building a home through standard of beaverdale. From the design…read moreprocess to the Install of our appliances they made the process straightforward and easy.

We cannot get service in a timely manner from them. I will not purchase any more appliances from…read morethem. Woman on phone was rude too. No stars at all...

Bought a 4 thousand dollar fridge the movers broke a wire on it for the lights on the freezer no…read morebig deal stuff happens it's been over a year since that happened still not fixed can't get any answers out of them and the owner answered the phone after they literally just called me and said nope they didn't just call and was so rude this place is a absolute joke and would not recommend to anyone owner is as rude as they come DO NOT BUY FROM HERE

Burns & Sons does NOT deserve even this 1 star rating. This was one of the worst customer service…read moreexperiences I've had. The employees were rude, completely dismissive & unfriendly. My family purchased a fridge from here & while their delivery people were taking the fridge into our house they ripped the wiring for the lights on our freezer / freezer door. They left it and we later found the ripped off wiring in pieces and inside of the freezer. We have been without lights for a year now and they refuse to contact us back or make this right or they say they are "looking into it" and no communication happens past that. They refused to honor our 1 year warranty and keep pushing back communication (if there is any) so that it goes past the 1 year & they will no longer be held responsible. Joe, the owner is thee most disrespectful "business owner" if you want to call it that & refuses to take any sort of responsibility for his employees. Joe is also unprofessional when it comes to handling these sorts of situations & often resorts to calling you names. We wanted to support local businesses and unfortunately for Burns & Sons that will NEVER happen again & I will be sure to deter anyone & everyone far far away from here.

This service was the best experience I've ever had with a repair person. Alex knew exactly how to…read morefix our oven and what part it needed and had it fixed in less than 2 weeks. Then discovered why our Icemaker was freezing up and fixed that too. At a discount. A great service company to deal with. Ask for Alex.

Home Appliance is the best. My 10 year old refrigerator was having problems, so I set up a service…read morecall on Tuesday, after Labor Day holiday. The Friday before, I realized my fridge had stopped cooling/freezing, so called them at 1pm. They said they were really booked but tried to troubleshoot with me over the phone. That didn't fix the problem, so Craig said he would have a couple service guys stop over within the next hour or two to see if they could get it going. They ended up fixing my fridge that afternoon despite their busy schedule. Wow, that is great service you don't see very often. I am, and will continue to be, a loyal customer of Home Appliance. I can't say enough about how wonderful they are!

I compare prices every time and, with free delivery, set-up, and disposal, Gamages wins every time…read morewith appliances. I'm a landlord and I've purchased several washers, dryers, refrigerators and dishwashers from them. I'll always go back.

The techs knew exactly what to do and they did it well. Removal of the old refrigerator and…read moreinstallation of the new refrigerator went as smooth as silk.

Gene in the store is the only nice person I talked to today. I talked to 6 trying to get an answer…read moreon how to pay no one knew a thing just kept being transferred, doing your rating thing. I gave the worse one ever before I got Gene. You better keep him he is the only one that knows anything!

No longer The Appliance Barn, it is now a "Big Box" store, with twice as much stuff and the same…read more(if that) variety. Instead of being greeted by a salesperson, you are greeted by an island of half a dozen people or more with computers and headphones. It is very sad to see such a wonderful place disappear. The person who helped me went out of her way; I needed some air filters for a Miele vacuum, which they sell. She managed to find a stash in service and eventually figured out how to correctly enter the sale into what seemed like an overly complicated inventory system. A sad day for Kalona -- one more piece of humanity disappeared. I'll never go back.

Two years ago we bought a Whirlpool refrigerator from Grand Appliance (when they were Appliance…read moreBarn). We took out a 5-year warranty for $245.03. The compressor runs all the time, which might be because the air vents were never properly unwrapped upon delivery and are still jammed with styrofoam. We contacted Grand Appliance and they said to contact Centricity, who handles repairs. Centricity said to contact Whirlpool, who said they could not help us. Looks like the warranty is no longer honored, and we'll be stuck paying for a simple repair.

I love Ollie's! Two…read moreof my favorite stores are Aldi and Big Lots and I get both of those vibes when I'm in Ollie's. This location opened in the fall and I think we've been five times or so. The first few times just to browse, but the last couple of times for specific items (air mattress for example). You'll find something different each time you visit. It's like treasure hunting to dig through some of the shelves. I scored some limited edition Method brand hand soap on my first visit. Snagged as many as I could and paid less than half of what I would have at Target. Yes, I get excited about hand soap. A great place to go if you need guest items - I stock up on toothbrushes, body washes, things like that. They have non-perishable food/pantry items. No fresh food. Great place for baking supplies, spices, cereal, shelf-stable items if you aren't really picky about brand names. I would love to see the pet merchandise expanded upon, but they do have an aisles worth right now. Lots of things for the home like rugs, sheets, pillows, towels. Several aisles of toys and a huge area dedicated bargain books. Kitchen, automotive, electronics, office supplies, and seasonal also. While I love a bargain, some of the items at Ollie's are not. We did find an air mattress at Ollie's, but it was much less expensive to get one from Walmart. While their books are 'bargain' prices, I'm not sure they're less expensive than the big box stores. The price tags all have an 'ours' and 'theirs' price. Sometimes there isn't much of difference. I noticed this when buying Halloween candy. I signed up for their rewards program - Ollie's Army. It's easy join and use and you get a coupon for joining. Sign up for their weekly emails, too. The company did a really nice job upgrading the outside of the storefront and appear to be maintaining the parking lot. Customer service has always been above average when we've visited. If you need assistance with something, there are plenty of employees available. Grab a shopping cart - you'll need it!

There is a reason items are cheap..... they are just that…read more The only thing I found worth taking home was a few books. The store is extremely cluttered and would be difficult to maneuver if you had any mobility issues. I will pass on this the next time.