poor service and lack of communication, took months to get a response to say we are working on your…read morepolicy after that time we waited. Only responded because I said we were moving to another insurance agency.

The worst agency ever! I am so glad to get out from under them! They sold one policy without…read morecancelling the other. I found out I was still insuring the home we sold the same day day we closed on our new home a year later. Apparently I was supposed to have cancelled it myself. They had my auto written with Clearcover and my HO policy with Safeco. I had no idea Safeco wrote auto policies too and by having both with the company I could have saved 15% on my HO policy and by switching my auto policy over to safeco as well I went from paying $359 a month to $187 a month for twice the coverage!!! Also just noticed today my auto policy with Clearcover still has my old address from 1.5 years ago:( i have literally been told every time I've needed something from them that I have to do it myself. I wouldn't recommend them to my worst enemy.

Great communications and rates. They were unbelievable to work with and answered all our needs.read more

Chipper did an amazing job helping us with quotes for home & auto. She was prompt and courteous,…read moreanswering each question and going over the details to convert our policies to State Farm. Amazing customer service and support continues, we feel valued!

Brian is great and has been our agent for many years. He has always been there for us. I highly…read morerecommend!

It's refreshing to work with an agent that is more interested in helping you make smart decisions…read moreabout your coverages than making a sale. If you want honest, professional and friendly service, go see Brian Moore. --Highly recommend!!

Don't go through them unless you dont have a choice. They upped my pmts so far 3 times and have no…read morereason why. Then had my birth year wrong so it upped it again after they told me it wouldn't. Then they offer a gift card for a quote or insurance through them and you will never get it no matter how many times you go up there or email. They will just ignore you and nothing will be done about it. They don't care about the customers and they don't care about your service ​

From the owner: At Direct we make getting insurance quotes and coverage quick and easy. Get a free Direct Auto…read moreInsurance quote today! Visit us online, in one of our 400+ local offices, or call 1-877-GO-DIRECT (1-877-463-4732) to see how you could save money on your car, motorcycle, and life insurance. We provide you with the coverage and services you need at a fair price and welcome all drivers to apply for coverage, regardless of past driving record and credit history. Terms and Conditions may apply. At Direct, we get you auto insurance you can afford with the respect you deserve: Life Made Easier. Choose how to connect, quote or purchase a policy: at one of our locations, by phone or online. Customizable payment plans and due dates. Dropped coverage? Welcome-back coverage with no penalties. No checking account or credit card required to get coverage. Customer service available in-store, online or by phone. Low rates, an affordable price no matter past driving record and credit history. Quick claims

So my family has been with Allstate since it was owned by Clyde turner have never had many issues…read more Of course every now and then our rates would go up. Never had claim with them. Have been blessed not to had any accidents. Was always told that the state allows insurance companies to raise the rates because of natural disasters. Ok it was never a whole lot and I really enjoyed the women up front. But then I moved to a different zip code when we bought a new house. I knew the home insurance would go up it was a bigger house. But when I got my car insurance it rose $90 more a month. I trusted them so much that I didn't notice until a month later that it was much higher. So I called and asked why? Well I was told you moved to a different zip code. I said how is almost 100 more a month justified. They didn't know but that was the only difference. I said I'm sorry I won't pay that. So I called around and found rates with comparable companies and received quotes cheaper then what I was paying before I moved. So I called back and asked I they could look again after I had found the cheaper quotes. The nice lady told me she would have Rex call me back. A WEEK LATER!!!! I still haven't received a call. Needless to say I'm deeply disappointed and that is why I have left Allstate. I guess my money and loyalty wasn't worth a call back. If that wasn't bad enough they won't cancel my policy after my new company has sent a cancellation letter twice. Wow. So now I have to call and yell at you tomorrow.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Amarillo, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. I'm proud to work with a company who's been serving satisfied customers for over 80 years. I can offer quality insurance that's affordable and provide easy access for you to contact me in person, over the phone, or through my Web site - wherever and whenever you need. Both Allstate and I know how important price and service are for a long-lasting relationship. I'm committed to helping you protect not only what you have today, but to also prepare for tomorrow. I can help you understand how insurance is a part of your "safety net" and a cornerstone to your financial security. Together, we'll work to evaluate your coverages and select flexible payment options that work for you.

This guy is top-notch in the service department. Our insurance needs are constantly changing and…read morehe rolls with all the punches like it's no sweat off his back. He works tirelessly around the clock, it seems, and we even see him up at his office some evenings and weekends. He always manages to find the perfect insurance package for us! I won't ever change insurance agents again. Thanks, Clark!

From the owner: How much could you save? Call for free quote now!…read more As a Personal Financial Representative in Amarillo, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

These guys are so great. Friendly and knowledgeable they will definitely be able to help you with…read moreall your insurance needs. They saved us a ton over the so called good hands and should be your first stop for any insurance you need.

To much to complain about. Just let the 1 star do the taking. Will be returning to old agent when…read morecontract is over.