The customer service is very bad. The woman there didn't honor a previous contract made with an…read moreemployee who does not work there anymore. She was very rude and discourteous. She was not helpful and argumentative. She should change to a different job if she is not open to help customers.

Went in to pay my bill. The agent continued to try to force me into buying a new phone and when I…read moredeclined they were rude and dismissive. Didn't even get to pay my bill and I found out this place is not even a real verizon store . Go to the location off of I35 instead and save yourself a headache.

Avery got me exactly what I needed! Fixed my problem with a smile on her face the whole time !…read moreGreat customer service! She went above and beyond -Let Avery hook you up with a great T-Mobile deal !! Thank you again !!

I went with my family to the T-Mobile in Burleson Tx and was attended by Trevor. He helped me with…read morea new SIM card for my child's tablet that had issues with her Internet. I also needed setting up a new tablet For myself. Trevor also offered me a new 5G phone deal plan and setting me up for Internet at home. He was friendly, knowledgeable and patient with all that I came in for. If you need great customer service, Trevor is thee guy! Thank you!

We called before we drove out to this cleburne store. Marc…read moreour salesperson was actually the person I spoke to when I called earlier. My husband needed an upgrade I wanted to check to make sure they had phones in stock. When we walked in Marc was our salesperson. He was very polite and professional. He showed us the options and explained the difference between different IPhones. We upgraded to the iPhone 15 pro max and purchased all the needed accessories. Marc was great the entire time. Our asurion rep was there and help transfer everything over to the new phone. Great experience with the new management. Highly recommend coming in to see them.

The sales staff are inept and incompetent to assist in basic needs of their customers they sell…read moreproducts which is beyond the 2 working brain cells of the entire staff!!!!

I recently worked with Jason at Custom Computers to repair a device. He was able to quickly…read morediagnose and repair it. I highly recommend his services.

From the owner: Full service computer repair for desktops and laptops. Hardware and software upgrades. Virus and…read morespyware removal. Networking, consultation and on site service.

After having issues with my SIM card, I spoke with Metro customer service support whom advised me…read moreto go to this specific location and obtain a new SIM card free of charge. I was instructed that notes were added to my account and there would be no issues once the store opened obtaining my new SIM card. I arrived at the store and the clerk, James, was rude from the word GO! I explained to him that notes were added to my account and that I should not be charged for the new SIM card. He proceeded to tell me that they are a franchise and there would be a charge and that the supervisor I spoke with at Metro customer service DID NOT tell me any such thing. Lets just be clear that the new SIM card is ONLY a $10 charge, so why would I make up such a thing?!?! Also, yes I can easily pay the $10 charge but it is the principle that what I was told should be honored. The clerk in the store continued to call me a liar stating that there was no way I was ever told such a thing, he then told me I could call customer service back. I did just as he asked! The rep on the phone stated she did not see any notes entered by the supervisor but again, WHY WOULD I MAKE THIS UP, IT IS $10!!!!! Obviously, I was told incorrect information this morning by the customer service supervisor. I even verified 3 times with her on the phone that there would be no issues as long as I went to the store address she gave me. So, after wasting countless hours of my time, I told James the clerk in the store just charge me and let me go on my way. He then proceeded to tell me , " Told you so"! This is not way to treat any customer that walks into your store! Learn some customer service skills! To treat a long time customer with such disrespect and to be this unhelpful over $10 is the MOST ridiculous thing I have ever encountered! I will NEVER enter this store again and will encourage others to seek business elsewhere! There is another location in town and if I were you I would definitely do business there! If I had not been told to go to this specific location I would have went to the other location. I have conducted previous business there and they KNOW how to take care of customers! This was my first and LAST time entering this location! I would like to recommend the owner take the time to put his staff, like James, through customer service training because they certainly need it!

From the owner: Switch today & enjoy America's largest 5G network.read more

Using this company because it's the only internet service that covers where l live. THERE CUSTOMER…read moreSERVICE SUXS. They cut off your service if your questions are too complicated for their simple minds to comprehend. And heaven forbid if you throw in a multi-syllable word, plan on getting talked to like a 2nd grader. They shut off your internet service before calling or emailing you. After 5pm and weekends forgot about it, it's shut down. When you do call during business hours, staff acts like you're interrupting there nap. If l had another option, ld be using it. By the way, had to post a star to leave my review.

Awesome internet company! I called with issues on my internet connection, they sent Justin out…read moreabout 20 minutes after I called- he had my internet up in 10 minutes! Awesome service!

Tony's in Kaufman, Tx is very nice and honest....Quick response...Explained exactly what was wrong…read morewith my computer....Reasonably priced repair....Highly recommend.

From the owner: Gore's Handyman Services is quick and precise I know several contractors and do my best to get the…read morelowest price possible on building materials also if the customer wants an even lower price I can get some materials used but in like new condition which brings the price down even lower. Used materials takes a little longer to locate but in many cases worth the 1to2 days added time. Whatever the customer wants is what the customer will get.

The tech that came out was able to remove a nasty virus in no time flat, and they weren't very…read moreexpensive, either! Definitely A+ service!