Never been a frequent customer of Dillards .. all the years that I have either... Lived in…read moreFlorida... or... visited Florida... Dillards has never been on the top of my shopping list. There CAN be some deals. Sometimes. Many times there are no deals. Housewares, Linens, Luggage, Tableware are all overpriced and sitting at the top of that range that should be charged for these items. You can get many comparable and exact same items elsewhere for much cheaper. Shoes? Very well priced especially for their sale racks. Handbags? Some cute some very well priced and some in the stratosphere. Dillards actually caries real Luis Vuitton handbags and luggage but.... I am not an LV consumer. Clothes... great when there are sales. You have to watch for deals, coupons and price slashing before during and after holidays. I was just recently very successful with the purchase of a makeup bag that is perfect for my trip coming up. Normally I wouldn't pay $48.00 actually $52.00 for a makeup bag but I believe I will keep this one for quite some time. The lady that helped me in the cosmetics section kept me in her "sights" while I was shopping around the entire store... she didn't want to miss getting credit for my purchase. I liked her though... we had a laugh or two.

Have been coming to this location for years with my mom & since her passing I love coming in &…read morefeeling her besides me as i snag some great clothing! Excellent service from every dept & store is always neat as a pin. Love it!

This mall I went to is prolly one of the BEST MALLS I HAVE BEEN TO I love how big it is the stores…read moreare designed so great the food court options look delicious def recommend for people heading down to Tampa or Orlando check it out it's amazing

On the evening of Thursday, April 23, my son and I were sitting having dinner in the food court of…read morethe paddock mall. We were approached by a woman and what I would describe as a small uniform who mumbled something to us, which we couldn't quite understand. She walked on and we continued eating. A short time later, a man wearing the same uniform approach and said rather rudely "Didn't she tell you to move. This section is closed." I asked how I was supposed to know that, and was pointed to some collection of ropes that apparently blocked off one side of the food court, and told "common sense" in a very condescending tone e. We got up and moved, frustrated by the incredibly rude treatment. In this time of reduced foot, traffic and shopping malls, I cannot believe that the Management would want staff to treat customers so rudely. Based on this, I assure you, I will never return to this particular mall. I expect it will probably be closed and turned into a storage facility or something similar in the near future. Well deserved.

Helpful and friendly staff. Nice selection, although some items are available on line only.read more

Classic bait and switch! Took two pairs of jeans off a couple racks marked at $59, two for $85 up…read moreto register. They rang up as $85 each. I pointed to the prices clearly visible from where we stood, and she claimed they were not the right ones. Shop elsewhere.

Went looking for a nice dress shirt for a wedding, place was busy but George the General Manager…read morewas PERFECT!!! Very knowledgeable on what he has and will get you right! 10 outta 10 recommend it

Excellent selsction of clothing for us rather big guys. I've had the same shirts for a few years…read morenow, so the value for the money is there. Don't let the prices shock you, since you do get a discount if you but two or more of each item. I've bought shirts, shorts and jeans from them. Customer service is excellent.

I visited to return an item I purchased online because it was missing a piece. When I went to the…read morecashier in the front of the store, she referred me to the back of the store, where customer service was located. I was annoyed but fine. There was someone in front of me being assisted and I did not wait long. The staff member was very friendly, quick, and personable. The transaction took maybe 5 minutes. I then decided to browse the store since I was given Kohl's cash as part of my refund. I did not see anything I really needed though. The store was actually pretty big in size. Everything was laid out on the same floor and somewhat easy to maneuver. I went through so many departments. I think I browsed through all departments except for the children's sections. The clearance items were scattered in different places so if you were looking for a specific clearance or sale sign, you would be out of luck. The store was tidy for the most part and clean. It was also nice because there were barely any shoppers, which I definitely prefer. I wound up leaving after looking through everything because ya know, budgeting!

I recently went in there because I had some Kohl's cash coupons. And purchased a couple of pair of…read moreOakley's because that's what I used to use in the service and the ones I got were fantastic actually end up buying three pair over the last month and a half And these are my go to glasses as their safety certified they look really cool and what can you say oakley offers Thermo nuclear protection. That used to be one of their mottos back in the 90s. That's also my go to place to buy Levi's.

Great customer service. They have a huge selection of hats and will even offer hat shaping. Love…read morethe employees who are so friendly.

Oh my goodness! Where to begin...I just moved here from Palm Beach County. I am used to clean,…read morewell-stocked, modern retail stores. The Ocala Macy's was so dirty I could not believe this proud department-store chain would let a store deteriorate like this. The ladies room was not just filthy -- which it was -- but it also had cracked, dirty floors, plumbing fixtures that were so outdated I was amazed they worked and why is the toilet 6 inches off the floor?. Honestly, I have seen gas-station restrooms that would put this one to shame, and not in a god way. To add insult to smelly injury: I could not find a clerk to ring up my merchandise. I finally left in disgust. I will not be going back.

Department stores all seem ridiculously over priced to me, as does this one…read more It was well stocked. There were alot of long stained carpets, and dinged up shelving, in a way Macys never would have allowed years ago. I expect that from the second line type places that come in after the major chains leave, but was surprised to see it in an establishment that one would think takes itself seriously. There seemed to be enough staff.