Just want to say a Big Thank you to Jordan !! Had a problem…read morewith my Sensors in would not go off .. I went to HCS with out a appointment.. Jordan took care of me right away .. Fix it .. no waiting !! Customer service was great ! Thank you

If I could rate less I would. This is the same feedback I sent to HCS after they asked for feedback…read moreabout my experience and then never replied. I'm going to end up spending way more money fixing their "repairs" than I paid them to fix my car. I contacted HCS asking if I could drop a 1991 van off to be looked over to see what it would need to be "roadtrip ready" as I planned on taking it on a cross country trip. After my van was dropped off the next communication I had was that there were some parts on the steering Column that needed to be replaced. I assumed that since the only issue brought up was the steering column and what I paid to fix that the van would be okay to drive. Upon picking it up nothing was said to me other than "the van is ready to go" and I drove it to the gas station to find that a large hole had been drilled in the gas tank. I don't know how HCS charged me to fill up my tank and never mentioned that it does not hold gas. Nothing was listed on the "complimentary inspection" which I know now is because there is no way it was performed. The complimentary inspection was on the receipt so I assumed that it had been done but it was not. Before dropping the van off it had functioning turn signals and a functioning gas gauge and now it does not. All of the old parts that HCS replaced are sittingspread around my van and not disposed off. Also, the steering column wasn't even fully reassembled upon picking the van back up. There are 2 large plastic pieces that were not put back on leaving wiring exposed. The leftover bags, boxes, and sticky notes from new parts were also left strewn about my van for me to pick up. I didn't figure that it is normal protocol to leave trash in customers vehicles but maybe I am wrong. For the service side of things I am also quite displeased. Every deadline I was promised was missed and this was not communicated with me. I had to call HCS to see where things were each time days after we passed the date it was promised to be done by. My biggest gripe is that since the ignition cylinder was replaced the new keys do not fit the locks on the doors. I cannot lock or unlock the van now. When I called to ask about the keys no one could tell me if the old keys are still around or not and I was told that I would receive a call back. To no surprise I did not hear back. All said I am clearly disappointed with this as I feel like the quality care that I have seen taken on other vehicles was not spent on mine. I know its an old van but to have it not fully re-assembled, parts not working that were working before it was dropped off, and having trash left in my vehicle, is really just a huge letdown.

Bad service I got ripped off last week.Took my car to them told them a rattling noise came from the…read moreengine so they kept it for day and diagnosed it. Called me the next day told me it was the radiator and its gonna cost $650+ so I assumed well if that what makes the noise sure,so I told them to go ahead and work on it.Same day about 4 or so hours later they called me and said car ready to pick up. I went in and paid the bill,now i was looking at my receip they charged me $254 for the radiator,$40 for coolant fluid, $400 for labor plus tax all together I spent $718 and change. Drove it home and put it on park,the same noise I is still there.so I called them back and them,why the rattling noise still,guess what they told me." oh it's the AC Compressor "!

Great Auto mechanic in Northwest Arkansas. Friendly service and can meet your repair needs.read more

Broke down, was stranded towed there overnight. He put us at the front of the line and got us back…read moreon the road. Good guy, good mechanic fixed an issue that other mechanics couldn't figure out. I drive for a living, so I have seen my share of mechanics. If this guy was local, I would only go to him.

RECOMMEND!!!!!!!!!!!!! I needed my CV AXLES replaced. I had been told this by HONDA. (I have a 2011…read moreHonda Accord) however Honda quoted me $1642. I called Finn and spoke with Jennifer. She was so kind from the very beginning! She listened to me, didn't make me feel or sound dumb because I was a girl. Long story short, I walked away 2 weeks later paying $430!!!!!!!!! Only down fall, the wait!! But it's SO WORTH IT!! ANYONE AND EVERYONE PLEASE GO HERE!!! Jennifer is AWESOME!!!!! 10,000 stars for all of the workers! Thank you thank you thank you!!!

We discovered Brad's last year when we took our car to Firestone in Rogers and had all 4 tires…read morereplaced. The problem was the terrible shaking above 50 mph. We took it back to Firestone and they said the mechanic forgot to balance the tires. It was done, but the car kept shaking. Firestone said that was the best they could do and felt it wasn't related to the work they did. We took it to Brad's who said the tires were out of balance. They charged us $40 and the car handled perfectly after they fixed it. This is the second time we went to Brad's, thinking we needed new brakes. They inspected and cleaned the brakes, saying they didn't need replacement but just a cleaning. We didn't realize our tires lost a lot of tread and needed replacement (we drive a lot). We had them replaced and were extremely pleased with the friendly service, competent repairmen, and quality of the new tires purchased. Plus, it didn't take as long as we expected. Great job, Brad's!

My check engine light. And I'm so I just turned around and took it to Pro Tire! They worked me in…read moreand even gave me a ride home while they were diagnosing the issue. They always call and give me an estimate if it's anything out of the ordinary. My Tahoe is 12 years old and as far as I'm concerned it still runs smoothly thanks to their great service!

Great experience at Terry's Auto Clinic in Springdale (801 W. Johnson Ave). I recently moved to…read moreSpringdale, AR, with a 17-year-old Subaru Legacy Station Wagon. As a single woman, relatively new in town, and with a vehicle that needs a few tweaks now and then, I needed a local mechanic that I could trust - both in terms of workmanship, as well as personal integrity (meaning who wouldn't rip me off... sorry, but there are a lot of dishonest mechanics out there.) Lucky for me, one of my endodentist's assistants recommended Terry's Auto Clinic a while back. So with the holidays approaching, I realized an oil and change and an inspection, to ensure the trusty four-wheeled family heirloom could make a 1700 mile round trip for Christmas, was in order. So I made an appointment and gave Terry and his crew a verbal a list of known minor issues and that was that. The day of the appointment, there was no waiting. A little over an hour later, the beast (i.e., the car) was ready. With a car like this, it could be a gold mine for a mechanic in terms of unnecessary repairs. Terry did nothing of the sort. Just changed the oil, confirmed what I had already told him, and recommended a fellow for an estimate on some exhaust work if I was interested in pursuing it. Terry gave me some tips on what type of oil to use, and when and how to measure it (there are some leaks - nothing serious at this point). Terry and his crew are easy talk to, and listens to your concerns - there's no pressure or effort on their part try to sell you services where you don't need them. They do a great job - no more and no less, for a very reasonable price. Terry even gave me a discount on the inspection, which I greatly appreciated. The overall impression is friendly, professional, with that small-town hospitality that is a rarity (at least where I come from). I believe his son also works there.Terry's been working on cars since 1973, and formally in business since 1979. I can see why. If you're in the Springdale, AR, area and need work done on a vehicle (all makes, from what I can tell), I recommend Terry's Auto Clinic.

Great customer service, excellent prices, Best repair ever. A great experience all around. Go see…read morethe pros at joe bumper if you need a vehicle repaired.

Great job by Joe Bumper. Completed on time. Excellent workmanship. Beautiful paint work. Great…read morevalue. Would use again. Dan & Kim C, Lowell

Jeremy knows how to work on a truck! Also how to work over people and his employees! He will over…read morecharge you without you ever knowing it. Reasonable priced?Trust me he gets his money! On top of that he treats his employees like garbage! Good luck ever working there! You better be ready to be cussed out and treated like garbage on a regular basis over nothing! There is a reason he lost ALL his employees in a single swing a while back! There is a reason he can't keep employees! He has everyone fooled!

Had a fuel lift pump problem on our Monaco RV. Jeremiah worked with our timeline and fixed our…read moreproblem in a timely fashion. Highly recommended.

Outstanding service, Friendly and Professional. I've had tires patched in the past here, super…read morequick for good pricing! This time around i had front tires replaced and oil leak fixed! Only people i trust to give honest quotes and have my vehicle fixed without worry. been a few weeks no leak and sound so much better since!

Brought in my trailer here to replace some old tires on it. It was time they were damn near rotten…read morebut still holding air. I talked to the salesman who gave me a great price on 2 new tires and he worked me right in. I wasn't there but about a hour and had great service as well. Yes I would recommend this tire shop for all your tire needs.