We booked a home in Frisco for our family reunion. There are over 40 people coming and we had 8…read morepeople staying. I received many updates through both the AirBNB app (where we booked through) and also directly from the property managers. All of a sudden 3 days before our trip I got an email titled "Information about your trip to Frisco". Luckily I read it right away and they said the house was no longer available. The offered three alternate houses and claimed they are "upgraded accommodations". Not only were none of the options in Frisco, they were not upgraded at all compared to what we booked. I wrote back asking why our reservation was canceled and instead of answering my question I got a 4th option, also not in Frisco. Clearly by messaging me outside of AirBNB they were trying to get me to switch it or cancel so they wouldn't have to pay cancellation penalties. Due to it being a busy season and 3 days before our trip our only option was a downgraded house in a worse location. They have ruined our trip, and still haven't answered our question. (If I had to guess they wanted to book it for more money so they canceled our reservation). We will never book with Visit Breck again. Awful service.

From the owner: At VisitBreck, we make it easy to find and book exclusive vacation lodging in Breckenridge,…read moreColorado. We manage a growing portfolio of over 170 luxury rentals including private homes, slopeside condos and quaint townhomes. Let us help you discover the perfect vacation rental to create unforgettable experiences with your family and friends.

Had wonderful experience using this rental agency. Stayed in a fabulous condo on Main Street Frisco…read morefor a long weekend. Absolutely perfect. Views, big comfortable beds, so much space, every corner was perfectly decorated and well appointed.

We are so glad we found this reputable company to help plan our stay in Frisco, Colorado. Staff is…read morefriendly and very knowledgeable and helpful in narrowing down the right choice for our stay! Thanks again!

We rented a Condo in Frisco, CO for 10 days. Overall, the stay was great...good location,…read morecomfortable (but dated) accommodations, etc. Only negative is we left a bag in the bedroom...nothing too valuable, but Christmas gifts, including two bottles of good wine, gifts shipped from our daughter in France, and other items we're still figuring out. We called them on the Monday after the Friday we left (drove from Ohio so took us two days to get home and figure out it was missing). They said they couldn't check until Thursday when cleaning people arrived. Had to call back before they checked. Told us there was no bag...they hope we find it. We only left it one place and that was in our room. It was our mistake to leave, but they handled with no sense of urgency and if the only access was the cleaning people, then what do they think happened to the bag? Mostly just disappointed in the lack of customer service.

Booked to stay March 2026. Have never experienced a 24 hr cancellation policy for 100% refund…read more First flag. Was a discrepancy on the listing. Big Horn blamed Airbnb?! No washing machine. Not going to go to Colorado in March without a washing machine. Sent a message to Bighorn in the afternoon expecting a response pretty quickly. I thought about the reviews of some unhappy guests but mainly remembered Big Horn's RUDE responses - customers are NEVER right mentality. I ended up going to bed that night without a response. When I woke up next day I looked and still no response. I had to leave for work and could not leave to chance them getting back to me within their "9 hr response time" so I cancelled. Well turns out they said I hadn't canceled?! Long story short I was out of $1200, My advice to anyone is when you feel out anything to Airbnb, keep a copy (photos,etc). The long AI messages you get, keep a copy. They are not there for the guests believe me. I thought I had learned from my experience in Madrid in October but my photos this time were not respected/used. The other suggestion I will make is don't book with a conglomerate or corporate apartment (Europe) because the service is just not there. Look for owners.

The staff was friendly and happy to let me check-in a couple hours early. The condo we rented was a…read moregood value, clean and some great amenities.

Just got back from a week in Breckenridge and we used Colorado Rocky Mountain Resorts for our…read moreaccommodations. We stayed in the Villas at Swans Nest. It was a pleasure dealing with their staff, very friendly and gave insightful info/directions on the area since we've never been there before. They also provided us with a list of coupons/discount they have for the area, which we used a few times. The 2 bedroom condo was very nice and clean. Two new flat screen tv's, washer/dryer machine and dishwasher. It snowed quite a bit and the roadways on the property were all plowed and maintained promptly. The hot tub was fairly close to the unit and was empty both times we went. They have transportation to the mountains via Free Shuttle, but the walk to the shuttle stop is a little far so we ended up driving. Will definitely consider staying with them again next time we visit the area!

Writing in June 2026 from an owner's perspective…read more They managed my 3-bedroom home in Eagle's Nest/Silverthorne from November through April. Over the course of the ski season, the house was booked for only 23 days, I was invoiced roughly as much I collected, and my net earnings for six months failed to cover a single mortgage payment. My experience with Pinnacle could not have been much worse. We started with nearly a thousand dollars' worth of cleaning on a house that had already been professionally cleaned. The list of things they wanted to acquire for the house was tremendous, including insisting I buy a pizza pan (which I actually already had.) At every turn, I'd have to send follow-up emails to get any of my questions answered. Eventually I gave my plants away because they estimated that with driving time they'd charge me for 2-hours per visit to water them, and I calculated that keeping them alive would cost over $2800/year. The subtext is that's how little time they were spending in the house. The "Manager of client Happiness" literally never set foot in it. When I wanted a response from said manager, I'd sometimes cc every other email in the company. Otherwise, I wouldn't hear back. I visited the house myself in March, and the master shower was dripping. That means that both the person who cleaned the shower and the person who inspected said cleaning failed to notice a steadily dripping shower. I paid them to fix it, and now the hot and cold are reversed. There's more ridiculousness than even this, but I'm ready to put part of my life behind me. If you read this and still go with Pinnacle, just remember that you were warned and did not listen.

I have utilized Pinnacle Lodging for over 10 years. The experience has been exceptional 100% of the…read moretime. Most years went off without a hitch. When we did have any sort of a problem, they were on site within hours, sometimes minutes, 24/7. I can't imagine a better experience.

We have stayed in the Sarenne condo in the past but this time tried the Valley Blanche, which is…read moreowned and rented by the same owner as the Sarenne, for an early season ski trip in October, 2012 with 2 adults. It's possible that the Vallee Blanche has the nicest view in the Mountain Side complex. Updated in many areas and very comfortable furnishings, it's hard to imagine anything better in this older complex except maybe for the Sarenne. We rented the condo is directly from the owner so there is no management company or wandering the town trying to find your keys and check in. The owner is excellent to work with and she was available by phone email any time and provided us with lots of local information and simply made our trip as nice and easy as it could be. Anyone who has rented condos through a management company can attest that, that alone is worth more than I can say....... The location of Mountain Side is excellent. Mountain Side is in Summit County, Colorado; the Town of Frisco to be exact. Frisco is the center of everything in Summit County, Colorado and Mountain Side is the on the edge of Frisco up against the National Forest. You can walk to Main Street and all of the major Summit Resorts are a short drive or bus ride away. The Mountain Side complex has a great club house with a pool, hot tubs and even a racquetball court. Because it borders the National Forest, it's also a great place to base for hiking, snowshoeing, Nordic skiing and I imagine, cycling in the summer. This was a great stay, in a great place and we'll be back.

We stayed in this one bedroom unit middle of July. I chose it because it looked clean and modern -…read moreand indeed it was nicer in person than the pictures show. Sometimes the rustic decor at so many other mountain places is just too cliched and even overwhelming - this is instead a tastefully appointed vacation spot. We found Frisco to be a wonderful town - not too touristy, but enough restaurants, shops and things to do to more than keep us busy. This condo is right on the bike paths which makes getting around super easy. It's also on the far edge of town, right up to the mountains and just beyond a residential area so it was quiet and beautiful. The pictures don't show the small but very nice patio at the back. For summer visitors this is a great bonus for enjoying the views and enjoying the cross breezes inside. Everything was clean and new and the kitchen was loaded with utensils, pots and pans, storage containers and even margarita glasses! The bed is comfortable and the shower is fabulous. We mostly went out to dinner, but it was great to have the full kitchen for fixing other meals. Best of all I found Stefani to be super responsive to questions and details. Great people to do business with, and I will absolutely stay here again should the occasion arise.

From the owner: We have beautiful vacation rental properties in Frisco Colorado. Vacation rentals are very close to…read moreskiing, shopping, hiking, fishing and many other activities. This luxurious condo has been recently remodeled with state of the art modern appliances, flat screen televisions, new furniture, upgraded bathroom, high speed wireless internet and many other improvements throughout the property. The clubhouse has all the amenities needed to relax and enjoy: pool, 4 hot tubs, racquetball, laundry, tennis courts, and high-speed wireless internet connection. There is covered, reserved parking for one vehicle and plenty of outdoor parking for other vehicles. Mountainside is a quiet complex that borders the National Forest, Tenmile recreation trail, the Blue River bike path and is approximately five blocks from Main Street in Frisco. Frisco is a quaint, historic mining town with great dining and shopping opportunities, and is centrally located in the heart of Summit County an

The nicest ski condo we have ever stayed in. Beautiful finishes, quiet building. It was nice to…read morehave a garage for the car and not have to clean off snow. The condo is a romantic getaway for us...perfect for an anniversary with the jetted tub and luxury furniture. Really liked the kitchen with the stainless steel appliances and granite counters.The hot tub overlooking the lake was fabulous!

We rented our condo for ski season through SRG's long-term rental division. They did a terrific…read morejob! They found good renters who paid a higher rent than we'd anticipated. We were out of the country during ski season, and we were worried about how that would work if something went wrong with our place in Colo., but SRG took care of everything, and even picked up our mail! When we got back to the US, everything in our condo was just fine. We plan to use their services again next ski season.

Horrible start. Due to a "mix up w the cleaning service" we were not able to check in at 4pm. First…read morecompensation was two $5 gift cards for Starbucks and only after my asking was check out time extended however long it takes to get in. I made it clear that I am the only one out of a party of four that drinks coffee so the cards don't do much, and anyone that goes to Starbucks knows $10 won't get you far. We were then "guaranteed" check in within the half hour. 45 mins later we finally get the call so by the time we got the keys and got to unit 147 it was after. Upon arrival we find the owner does indeed seem to be gone but his dog is NOT. This is a problem since there is only a hollow basement door separating his dog from mine. So we call the "after hours emergency number" provided and had to leave two messages before getting a call back. Summit calls the owner and he shows up. Now by this time we have missed the first family event that we drive here from Chicago area for. We decide to bring our dog with us to see if any family was still hanging around and try to salvage the night. My husband runs into the owner - Mike seems to be a nice guy - and is told the man would get what he needs, clean up and take the dog. We come back a couple hours later and not only is Mike still here but his family has joined him and he informs us that they will in fact be in the downstairs unit during our stay. He says he will work with us to give us the access we were promised by Summit to the yard, patio and fire pit. Very nice of him but NOT what we booked this place for. We did not book a private dog friendly place away from the rest of our family to have to share yard time with people we don't know. Keep in mind here that it is advertised that the owner does not stay in his unit while the upper level is rented out. Upon finally spending a little time inside the chalet I find the counters and table are sticky, one of the beds had been made with visibly stained sheets and there are no screens on any of the windows. Yet Summit says they have enhanced cleaning practices. None of this instills confidence that I have my family staying in a clean environment. Everyplace else in and nearby Dillon that is dog friendly is fully booked, so leaving here does not seem to be an option. Horrible start. Due to a "mix up w the cleaning service" we were not able to check in at 4pm. First compensation was two $5 gift cards for Starbucks and only after my asking was check out time extended however long it takes to get in. I made it clear that I am the only one out of a party of four that drinks coffee so the cards don't do much, and anyone that goes to Starbucks knows $10 won't get you far. We were then "guaranteed" check in within the half hour. 45 mins later we finally get the call so by the time we got the keys and got to unit 147 it was after. Upon arrival we find the owner does indeed seem to be gone but his dog is NOT. This is a problem since there is only a hollow basement door separating his dog from mine. So we call the "after hours emergency number" provided and had to leave two messages before getting a call back. Summit calls the owner and he shows up. Now by this time we have missed the first family event that we drive here from Chicago area for. We decide to bring our dog with us to see if any family was still hanging around and try to salvage the night. My husband runs into the owner - Mike seems to be a nice guy - and is told the man would get what he needs, clean up and take the dog. We come back a couple hours later and not only is Mike still here but his family has joined him and he informs us that they will in fact be in the downstairs unit during our stay. He says he will work with us to give us the access we were promised by Summit to the yard, patio and fire pit. Very nice of him but NOT what we booked this place for. We did not book a private dog friendly place away from the rest of our family to have to share yard time with people we don't know. Keep in mind here that it is advertised that the owner does not stay in his unit while the upper level is rented out. Upon finally spending a little time inside the chalet I find the counters and table are sticky, one of the beds had been made with visibly stained sheets and there are no screens on any of the windows. Yet Summit says they have enhanced cleaning practices. None of this instills confidence that I have my family staying in a clean environment. Everyplace else in and nearby Dillon that is dog friendly is fully booked, so leaving here does not seem to be an option.