If anyone ever asked me where they should take their child if they were facing something like…read moreleukemia, I wouldn't hesitate for a second to recommend the team at Robert Wood Johnson. The doctors, nurses, nurse practitioners, child life specialists, and every member of the staff have been nothing short of amazing. From the day my son Alex was diagnosed, they have treated him with incredible skill, kindness, and compassion. They have always taken the time to answer our questions, explain every step of his treatment, and make sure we felt supported. During the hardest days of our lives, they never made us feel like we were facing this alone. No parent ever wants to need a pediatric oncology team, but if your child does, I can't imagine a better place to be. We will always be grateful for everything they have done for Alex and for our family.

They've been treating my husband here. Everyone is so pleasantly friendly and they take good care…read moreof their patients. Nurses and staff are great.

Parking is not the best. After driving through the huge parking facility directly across the…read morestreet. I had to exit the garage and use Valet service out front the building. Once I got to the receptionist sign in desk. I was promptly welcomed and checked in with no problems. It was one of the quickest Dr office check in I think I ever had as a first time visitor. Got my vitals checked and waited for the Neurologist to come to my room. This took approximately 10 mind. Not bad at all. And the in depth talk we had about my TIA event was very good. She listened to everything and asked additional questions of my situation to understand clearly what I went through before giving ideas of what we should try . When I was in the hospital in Nov. No one could give me a clear understanding of what my body was going through, and that was the same for seeing my primary doctor. So for the first time I feel like I have a understanding of what happens to the body before a stroke. Of course there's no scientific facts they can tell me. But to have a understanding alone is helpful. I'm glad I chose this place

While this Hospital may have very good doctors the neurology department at 10 Plum Street in my…read moreexperience is sorely lacking in terms of its professionalism and sensitivity to medical information. My HIPAA protected medical information was treated with no regard by the administrative staff and the physician assistant who actually took it from me ( specifically CDs of MRIs from previous hospitals). I was advised that my medical records would be mailed to me with the presumption that my medical information would be handled with sensitivity . Instead, beyond completely neglecting to return my CDs .. (after a month and a half they were never returned to me) ,they advised me they would send it out regular mail. I have to ask rhetorically who would handle such sensitive information with such carelessness and disregard? After several phone calls and emails I was completely ignored and then when I went to speak to the Patient Experience Department in RWJ they did nothing to facilitate the return of my CDs. Instead I received phone calls from people who did not identify themselves or their position claiming that they was sent out when they weren't without any tracking information and no idea where my CDs actually went. If you want a good doctor go elsewhere. The staff is poorly trained and clearly has no customer service skills or knowledge how to handle HIPAA of protected medical information. Even when I emailed the neuro- surgeon to see where my CDs were , I was ignored. Completely unprofessional group of people. Someone is clearly not paying attention to things in this facility.

I have been going to Family Medicine at Monument Square for over 10 years, and love the excellent…read morecare I've received for a chronic condition, as well as acute issues. My primary care physician is phenomenal. She takes her time speaking with me about my condition or concern and has provided advice and treatment like referrals to physical therapy before anything more invasive (it worked), to medication (and adjustments if I had concerns that warranted changes), and even specific stretching exercises for a painful lower back (they worked!) She genuinely cares about her patients, but because of this and high demand, there is often a bit of a wait to be seen. Most of the time, I wait 15 or 20 minutes to be seen, but I feel its well worth it. The front desk and nurses have always been very friendly with me, asking how I've been, what I've been up to, etc. It makes going for an appointment much more pleasant. Not sure what happened with the other reviewers about getting through to the appointment desk, or the nurses line... I've not had a problem with either. I also have the Nexplanon Birth Control implant (as other forms of bc didn't work for me) It was placed (and removed and replaced 3 years later when it expired) right in the office. The injections to numb you can be quite painful, but everyone was patient and caring.

I've been coming here for 14 years and couldn't have chosen a better office. I love the Pink team…read morenurses and Doctor's. The overall service is what my children and I appreciate.

A modern facility with a wide range of services and excellent quality of care. The outpatient…read moresurgery unit runs like a well-oiled machine, and the staff seem very organized and efficient. My only complaint is that the collections process feels a bit overzealous. They start calling patients for payment days before the service is even provided. It can feel a little pushy.

pess is now rwj was there broke my arm dislocated my…read moreshoulder drugged imprisoned me sent me to clara mass imprisoned again robert wood johnson university hospital should be closed for abuse of me direct testimony care non existent experience never again

I've been going to RWJBH Wound Care in New Brunswick since 2013 with Dr. Richard Schachter, and…read moreover the years I've seen some staff changes. Everyone has always been nice, but this current team is by far the best staff yet. Dr. Richard Schachter is awesome and truly cares about getting your wounds healed. He goes above and beyond, trying every possible option while others may immediately consider amputation. His dedication, compassion, and commitment to his patients are exceptional. Director Anna is professional, friendly, caring, and truly dedicated to her patients and staff. She follows through on concerns and patient needs and makes sure things get done. She works very well alongside Dr. Schachter and the nurses, creating a team environment where everyone communicates and supports each other. Her leadership and attention to detail help make the office run smoothly and make patients feel heard and cared for. Nurses Patty, Caroline, and Guercy are knowledgeable, compassionate, and work very well together. They communicate effectively about their patients' needs, which makes a huge difference in care. The front desk staff, Leslie and Nicole, are super nice, welcoming, and always accommodating with scheduling and patient needs. July in Hyperbaric is funny and always knows how to make you laugh. Somehow every conversation ends up being about food and guys, which always adds smiles and humor to the day. Her personality helps create a warm and enjoyable atmosphere. This team makes patients feel cared for, respected, and supported. Thank you all for your hard work and dedication!

I have been coming here every week for my wound. They consistently keep me waiting 30-60 minutes…read morefrom my appointment time. Always a different reason. I schedule early appointments to avoid a backlog that could build through out the day. When you ask why there are running late they always have an excuse. Today they said until now they only had one nurse in. Well who schedules like that? Coming here weekly causes me great anxiety and these long delays add to my. Quick update weeks later... continues to always run late

First time visit…read more Easy to find Parking garage right next door - they validate parking Saw Dr. Pickover Friendly staff Comfortable waiting area

Why 3 stars?? Well first time here. Staff, doctors,nurses, anthetisiologist, office peeps were…read moretotally amazing,compassionate and wonderful, I cannot say enough about them. I had a small one day procedure was told to come in at 7:30 am. I got their early bc didnt know how traffic would be and paperwork. Lol. Sat in waiting room for quite awhile before they even took me. Then finally went in put on that lovely gown. The nurse had a very difficult time finding a vein for IV Boo!!! 2 sticks later...and painful. She was very apologetic and showed great empathy.. she gave me a warm blanket. All the people that needed to speak to me, spoke to me and didnt treat me like I was an idiot. Even the dr. That was giving me anesthesia he was super duper nice. My doctor came in explained things in great detail even his intern. Which was so nice. Although I'm not a fan of st. Peters hospital, it was a very pleasant experience. So why only 3 stars? I ended up being there for 5 and a half hours. The first time I had this procedure at another facility I wasnt there that long of a time and pain meds were better. Lol So hopefully I dont have to go back..next time it will probably take 8 hrs. I guess that's what they mean by same day procedure as long as it's in that "time window" lol. So if you have to go here be prepared to be their quite awhile but the staff definitely make up for it..sometimes..