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    Ruth and Kate Portraits

    3.5 (52 reviews)
    Closed 9:00 am - 5:00 pm

    Ruth and Kate Portraits Photos

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    Texts with Tiffany Price the "booking specialist manager as well as the daughter and sister of Ruth and Kate" about the refund.
    Krystal S.

    Listen to the other reviews and do not book. I was optimistic that this business was better than the reviews led on, but boy was I wrong. I was invited to the experience, and booked very soon after my questions were answered (3/4/2025). MY APPT WAS FOR (3/15/2025). We had a tragedy in the family, resulting in needing to cancel. I couldn't rebook because I wasn't sure how long we'd be out of town. I tried calling to cancel, and no answer, so I texted the number that originally texted me. I canceled my appointment, (3/11/2025) and was informed another reservation fee would be needed to rebook. I asked if my original reservation fee was going to be refunded. They said no and argued with me even though NO WHERE DOES IT STATE the $25 is non refundable. I'm sure they're just making money this way. They finally agreed to a refund, but I had to argue. Ruth and Kate, if you're reading this, I urge you to change the wording in your paperwork, or argue way less via text message over a policy you do not have in place. Also Tiffany, guilt tripping a customer for not being able to just let $25 vanish into thin air is NOT a good look. I understand you're a small business, but a family that was willing to pay for your services deserves more respect than you believe you were to me. Lastly, the incorrect grammar, poor sentence structures, made reading your texts harder to read than your policies, I'm sure they'll respond to this and have something to say just because that's the type of small business this is. If you just want to avoid the headache overall, stay away.

    The "winning" text about how I was chosen to be scammed.
    Elissa E.

    Beware- they will send out a congrats text and call stating that you "won" a contest. Well everyone is a "winner" They rope you in with this scam that you'll get a free session- and then charge exorbitant prices - thousands, for any actual prints. I'm a business owner and I know it can be a challenge to drum up business-however using predatory and misleading tactics is simply shameful. Ick for real. And who doesn't have a soft spot for their kids? Mega super ick. Looking at all the reviews- a majority of the 5 star reviews are obviously from throw away accounts- look at how many reviews (1 or 2) Absolutely shameful business practices.

    My grandson The Prince. 1) I am handsome 2)l am strong 3)I AM a prince magic had been proven.
    Joyce G.

    I was given the opportunity to take both my grandchildren to this establishment for a Photoshoot. Those that know me know I love to research. So, in like manner, I came to help as part of my research and found sooooooo many negative reviews. People felt as though they were scammed, lied to, and even disrespected. Now, I'm not sure who they saw. But from the greeting for Hanna, their fairy godmother, to the precious young lady that showed the prints and explained the process and the prices, this was a professional, respectful, and fascinating adventure for both my grandchildren, my daughter and myself. From the moment they saw their name on the marquee, to the poses, to the last adventure in the play room while the adults conversed about selections and memories, this experience will probably be a core memory for my littles. Now, this is a FINE ARTS photography studio. This is not the average JCPenny's or Sears studio photography experience. So yes, it's going to cost. And if you are fortunate enough to be given the opportunity to take your kids here and give them this opportunity to be royally or a fairy for a day...take it. Your children will be so glad you did.

    Misleading contest

    5/5 Daughters experience 0/5 parent experience Going in your so excited ...you think u won a contest. you're not worried about the add-ons because I thousand dollars should cover a lot of pictures, right? More than I needed... Nope:( one unedited photo? Really?!! Big let down as soon as u walk into the sales room. I found out i wasnt special and they give out weekly "winners ". Itold her i need to ask husband about cost. I was uncomfortable and hesitating. she said its like groceries- do u have to ask husband every time u buy something? He trusts u " I wasn't allowed to think about it later because the deal "goes away" . Yeah she wanted to have me pay like 2-6k. She was like a car salesman and I was tired . And my daughter was excited to get pictures. The photos turned out cute, but they're tiny and unframed. Worth 300$ max paid $800 . Likely an 500$ up charge. There is no logical basis where they could be should be the prices they say. They quoted some "deals" at $6000. They treat you like you're getting a deal, but you're just getting fake numbers from the start. If it could've been like a Bibbidi boppiti it experience like from disney - you knew it was over priced and you wanted to spoil your daughter I would have no problem paying a bit extra. it's that I was tricked and scammed into it. That makes me feel like dirt. They need to rethink/ redo their misleading marketing, crazy sketchy sales tactics preying on moms. Their photography should sell itself but unfortunately they do it in a bad way. A lot of people probably won't look on here for because they think they won something. But even if I save one mom from going in, I will. Just take your kid to the zoo or have a special day in some sort other way, but I don't think you should be excepting these business practices. I wasnt worst off reading some of the other poor reviews.

    Ruth and Kate portraits did an amazing job making this experience so magical. The kids were treated like royalty right when we walked through the doors. They were assigned their own personal fairygodmother who stayed in character the whole time and made both the kids feel so confident and comfortable, which in turn made their little personalities come through in the photos. The photos are beautiful and came put even better than I could have expected. The pricing with Ruth and kate portraits is quite high and NOT for everybody. Trust me, don't go in expecting not to fall in love with your photos. On average I would say most families will spend $1000 or more. It's best to plan in advance if going to this portrait center and save up. Overall, it was a fun, beautiful experience and I do recommend Ruth & Kate portraits.

    Awful shadowing, poorly embossed text, etc...everything about this is the mark of someone who has no idea how to use any photo editing tool

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    2 years ago

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    1 year ago

    Ruth is an amazing photographer! She is kind, knowledgeable and very professional. I highly recommend her!

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    3 years ago

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    5 years ago

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    5 years ago

    I absolutely loved my time with Kate. She was extremely professional and our pictures were phenomenal!

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    3 years ago

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    4 years ago

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    3 years ago

    I love the images of my children! They are next to my TV. I wish they could stay thus little forever.

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    3 years ago

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    3 years ago

    My dogs and I had a great experience, they were very patient and made us feel ery comfortable.

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    4 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - Ruth and Kate Portraits

    Review Highlights - Ruth and Kate Portraits

    Our fairy godmother was Anna and she was kind and attentive to the girls and made them both feel very special.

    Mentioned in 5 reviews

    Read more highlights

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    Ruth and Kate Portraits - sessionphotography - Updated August 2026

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