Love this pet store. Ben and his staff are just lovely people. Knowledgable and helpful. We don't…read moreshop anywhere else.

Time to update, as the store is under new ownership. Bon voyage to Todd, who helped me discover…read morecat food brands my beloved elder feline with infiltrated bowel disease could keep down. It's ultra-important that I not go bankrupt trying to keep weight on her, as I don't think she'd enjoy us being homeless. Ben is the new owner. As you can see, I often don't bother to learn last names. He's the only Ben working there, so there won't be any confusion when asking for Ben. I've found him to be quite helpful. Lynn is still there, and as knowledgeable and helpful as ever. She worked as a veterinary technician, which is great experience for someone working in a pet supplies store. Lynn's knows the store inside out. In my 58 years of being an ailurophile, only one other pet food and supply store has earned my loyalty like The Pet Cage. Thankfully, now that I live nearby, I rarely run out of cat food, bribes, jingly balls, Da Bird refills, litter, catnip, etc... If any of The Pet Cage's suppliers carry a product not carried by the store, it can be special ordered. Case orders of cat and dog food are discounted. One of the things I loved about the store is still there.. the reduced or half-price rack. Living on a limited income, that rack has helped me get through quite a few months. So, I highly recommend The Pet Cage. Quite often, their prices are even lower than large online retailers.

The staff is wonderful!!! Friendly, knowledgable!! My dogs love Fromm and it's fairly price here.read more

One of the few places which carry our dogs favorite raw food -- Stella & Chewy. If they're out,…read morethey'll always place an order for us. Great service.

Went to petco in Rutland this morning to pick up some frozen mice for our snakes and also took a…read morelook at the birds and the sun conure, then we noticed that there are bugs and worms inside the cage with the sun conure! I think we'll go elsewhere to get frozen mice and what not.

If you wanted service or have a pet pet question, your…read morebetter off going to a Zoo to ask a professional a question. NO STAFF ANEYWHERE. Your on your own here

I brought our eight month old Golden doodle in for his first hair cut. He was very shaggy when he…read morewent in, and I almost didn't recognize him. He looks fantastic. Great looking and clean location. Absolutely will be back when he needs his next hair cut

Great groomers! Appointments are easy to get and flexible. Prices are good and stable for services…read more The owners keeps special shampoo for our pet that we supply. I found these folks after some terrible treatment at the one on route 30 in Sudbury with the extra miles well worth the quality and services. This is a 5 star operation.

Worst service department I have ever encountered. If you buy from them, don't take it back for…read moreservice. You'll get nothing but the run-around and BS.

Nice place with good people. We purchase our garden plants here in the spring, other garden items…read moreduring the summer, and bird seed all year. I use the small engine repair shop for my lawn mower, snow blower, and chain saw. Once, the small engine person recommended that I purchase new lawn mower because the cost to repair would come close to purchasing which saved me money in the long run. They always give time estimates for repairs, the closer to prime season the longer the line - plan ahead.

After poor to disastrous results in two local places, we finally found the place where we can get a…read moreprofessional grooming! Our labradoodle looks natural and wonderful!, we will never go anywhere Else! Sherry in cornwall

I had my (then) one year old Lab trained at Diamond brook years ago. I did not realize when I…read moredropped her off that she would b be subjected to "electronic" force training. She is now 9 and still cowers frantically when she hears beeping (think smoke alarm battery dying, etc.) I am so sorry that I ever put her through that torture. If you are thinking about Diamond Brook for training THINK TWICE, for your dogs sake.

The customer service is non existent if the plant and fish shipment is being unloaded…read more If they aren't busy and you want something they make you walk over and pull a ticket and wait for your number to be called. I was there today and it wasn't busy, but the shipment was being unloaded. I pulled my ticket but no one was calling out numbers. I finally asked a woman for help but she said "I don't work here but I'll let them know". At that point I just left. I've been ignored there for 25 years going back to the old Latham location. One positive experience I had was a few years ago. They had species plant I wanted but there was only a couple left. The salesman informed me that they had some that were yet to be unpacked in the back room. Long story short he was reprimanded for selling plants that weren't yet in the display case (in front of me while I was checking out). That ruined the experience and made me feel I did something wrong. So I guess I never had a positive experience, I just witnessed someone going above and beyond being treated like trash. It's sad to say, but I'm actually happier walking in and not seeing anything I want to buy. The stressful part is seeing something I want and having to jump through hoops to get someone's attention and get service. To sum things up it's not really worth the stress for me and I will go elsewhere from

My name is Jessica and I live in Boston, Massachusetts. As a marine biologist, during a recent…read morevisit my husband and I were disappointed to see Eddie's Aquarium Centre housing incompatible species together -- for example, Flagtail Porthole Catfish (Dianema urostriatum), Kribensis Cichlids (Pelvicachromis pulcher), Butterfly Plecos (Dekeyseria sp.), and Congo Tetras (Phenacogrammus interruptus) in the same tank. These fish require different water parameters and have very different temperaments, which creates stress and weakens their immune systems. Stressed fish are far more likely to develop ich (Ichthyophthirius multifiliis, or "white spot disease"), and once one fish is infected, the entire tank is at risk. Unfortunately, stores that mix species like this often deny responsibility and may mislead customers to avoid refunds or replacements. For anyone buying fish from any store that displays mixed species, I strongly recommend quarantining and proactively treating for potential bacterial, viral, or parasitic infections before adding them to your main aquarium. This precaution protects both your tank and your fish.