We filed a small claim case against RV1. We hired Brian Johnson (doing business as RV1) for an air conditioner issue and a water pump replacement. During testimony he admitted in Beaufort County Magistrate Court that he had sold our AC unit that belonged to us while it was in his possession. He also acknowledged that he installed one brand of water pump yet submitted to our warranty company that he had installed the Newmar recommended brand. The non-recommend water pump failed after approximately 3.5 months. We pursued the matter through the court and were awarded a judgment in March 2026. The judge ordered payment to us within 30 days, which he has not made as of the date of this review. I am sharing this to help others make informed decisions. I recommend documenting all agreements and verifying parts and warranty submissions carefully. read more

Brain replace An a/c for me on the back end of my camper when he was done I called him back about a hour after he left because it was tripping my breaker just to let you know the breaker never trip until he had put the new unit in. so u called him and brain told me it was nothing that he did and he would come back out for an additional $150. Service call and $125 an hour even thought he was the one that did the work in the first place. come to find out I had to get another text to see what the problem was and then I found out my roof was leaking because the until was installed haft fast and he put the wrong controll box in. So if you use rv1 god bless you.i know other people have not had good luck with rv1 Brain read more

They couldn't help with our problem but referred us to someone that could. Couldn't ask for better response.

Thomas diagnosed and resolved the 12V electrical problem quickly for a reasonable price. Excellent RV service!

Brian and Tom are Wonderful !! Trust them with everything RV. They are always busy but well worth waiting to get them to handle your needs

Brian is a great guy & knows RV's. Don't hesitate to call him. He's a busy guy because he's so good. Have patience & he'll fix your rig. Honest & knowledgeable. read more

We are amateur RV'ers and had problems coming down the road with our air conditioning and then our water heater was not firing (LP)... The generator was having problems...The dash AC wasn't working... Brian and his team have fixed everything and have been Johnny on the spot and have us up and running!! Thank You Brian!! read more

I called Brian with RV1 for a problem I was having with my motorhome slide out. It took a couple of days for him to arrive, but he immediately diagnosed the issue and reprogrammed the slide out controller. He also fixed a couple of other items. He is knowledgeable and his rate was acceptable for a mobile RV technician. I would recommend Brian and RV1 if you're in need of service while in the Hilton Head Island área. read more

Brian at RV1 in Hilton Head Island/Bluffton SC is not the person to call for repairs. I called him for a repair on Monday 3/20. Told him about the problem and sent him a video of it. He strung me along for 4 days and never came. I'm in the building business and know when trades are blowing smoke up my butt. If he had told me that he wasn't going to make repairs instead of dragging it out I could have found somebody else. BOTTOM LINE, avoid Brian at RV1. read more

Brad once again came on time, ready to work, with the tools, and on the same day as my call. I can't say enough about his work ethic. Oh, and great price too. Slide tuning and roof resealing. Thank you, Brian! read more

Brian came earlier than expected and fix the problem in about 30 minutes. Professional, friendly and detailed. Very pleased.

While staying in a Motorhome Resort in Hilton Head, SC in February, we experienced a leak in our coach's icemaker. RV 1 was at the next site working on our neighbor's vent fan. When they had finished with our neighbor they came over to our coach and asked if they could help. I explained it would be a warranty issue and we would take it to our dealer back in PA when we returned home. RV1 took the time to show us where the leak was and how the freezing weather had caused it. I hope I don't need the service of an RV technician while enjoying the warmth of Hilton Head but, if I do I would not hesitate calling RV1. read more

On Good Friday, after an 8 hour drive, we got to our campsite and realized our air conditioning was not working on our travel trailer. We called RV1 and he presented several options to us. Since we were headed from Hardeeville, SC down to south Florida the next day and had two dogs we needed to keep cool, we asked him to install a unit he had in stock. He came out that night, probably just an hour or so after we called him, and installed the unit within a few minutes. It has worked well for us. We felt he was reasonable, as well. We were very impressed with his service and knew he was very busy, probably because he's such a hard worker. read more