Consistency is key! Always great service!! Very pleasant people to working with also!read more

Traveling for business - great experience and high quantity dry cleaning and laundry services…read more Give them a try.

I was looking around on a Saturday for somewhere to get fitted. I stumbled upon this hidden gem and…read morei'm glad I did. Sal found me the perfect suit in literally 3 minutes! He had it tailored and ready for me in only two days after that. I was massively impressed by the expertise, enthusiasm, and mostly the kindness. It was my first time in there and he really hooked me up. Wish me luck towards my wedding!

Sal has always been good to me back in the day so I know that he and the staff will do a fantastic…read moregood getting me ready for my future wife.

A tailor that doesn't see the value in mending a customer relationship…read more.. B & G Alterations in Midland off Ashman Street is one small room with one sullen seamstress named Pat. I had a sewing project for her that I imagine tailors do on a regular basis... replace a zipper. Just a pair of cotton shorts... no quasi Justin Bieber leather costume. Pat said my shorts would be done in a week. She seemed relieved that she had a zipper in the right color. When I picked the shorts up, I noticed she used a heavy-duty zipper for my light cotton shorts. The chunky teeth on one side were sewn curved into the side seam, rather than simply ending straight at the top... the curve of the zipper was so pronounced that it forced the front of my shorts open. I asked Pat why she chose to sew the zipper so that the teeth on one side arched into the seam. She said that's how the previous zipper was put in. I ignored her white lie and explained to her how I'd like the zipper to be sewn in... just like any other pair of shorts; flat at the top, teeth ending straight to the top. She said she thought she was doing me a favor by using a heavy-duty zipper and she had to do it that way with that zipper. Later on in the conversation she stated it was the only zipper she had in the right color (truth should not be that difficult to share). There were no apologies. No, "let me make it right". Nothing. She seemed annoyed that she would have to get a different zipper. Going on two weeks, I left her a message to ask when my shorts would be ready. When she didn't call me back after two days, I called again. She said she didn't know when the zippers would come in... they were on back order. I'm sensing another white lie. I told her I wanted my shorts and money back. She said that was fine but she would then have to take the (heavy-duty) zipper back out. I must admit, I don't know how much it costs for a zipper, but Pat sure values them like gold. Maybe next time she'll see the value of a customer.

Pat has sewed many things for my whole family over the years: ice skating uniforms, large custom…read morepillow covers, curtains, alterations on dressy clothing, and many hems. She is always very polite and does a great job. She has a lot of loyal customers who are also pleased with her work.

This Viking Sewing Center is inside the JoAnn's Etc. in the strip mall off of Tittabawassee. I…read morestopped in here with my mother to look at sewing machines because where I live (in California) there are no sewing machine stores nearby and I have to shop online. I didn't want to buy anything I hadn't sewn on. Barbara was incredibly helpful and gracious, showing me the basics of how to use the machine I was interested in and letting me sew on it even though she knew it wasn't going to result in a sale for her. Excellent customer service, and a good selection of machines - everything from $100 to a couple thousand dollars. I really wish I could have purchased here and would recommend it to anyone else in the market for a machine - they offer a free lesson with any purchase.

Took 1 year and 1 month to fix a zipper on a pair of pants after multiple calls, and visits to…read morecheck the status of them. $160 pair of pants... Never again

She did really great she fixed a lot of my stuff and quick it was amazing she is the only person I…read morewill go to for alterations

Always cleans whatever it is in a timely manner. Took care of my wife's wedding dress with the…read moreutmost care, and even packed it away in a box. Reasonably priced. Local pride.

Going there for many years. Always excellent service and very fast turn around. My family always…read moredoes all their dry cleaning at Clayton's

Best dry cleaner in Bay City hands down. Always fast, friendly, and do a great job. Also, they are…read morepretty inexpensive compared to the others in town. I drive from the east side passing several other dry cleaners just to bring my cloths here.

Louie's Leatherworks is the only place I will take my shoes and purses for repair. The quality of…read morehis work is excellent. I took my daughter's vinyl purse in after the strap broke, and he not only repaired it, he gave it extra reinforcements, and you couldn't tell it had ever been broken. He goes above and beyond what is needed, and the cost is very reasonable!

Louie did a full resole on my Wolverine 1000mile boots. Thanks for the amazing work! He really…read morehooked me up with a full upgrade just to be a bro because another cobbler at a different shop had done a terrible resole job on them. Great quality.