Christina is the best EVER!!!!…read more She has been my broker for 2 years now. She's sooooo helpful and fixes all my lame brain errors. I am truly thankful for all she does!

Extremely unprofessional and refused to respond to multiple attempts to find out the current states…read moreof quotes. Then went on vacation without notification leaving us in a bind to find a policy in time for the closing on our house. Terrible customer service. This is the response you can expect from Christina when you ask about the progress of your Quote "I do the quotes in the order received and I have several other clients that I am quoting as well. Since your home is in the brush area, it takes more time to search for a carrier. I had received your quote from one of the general agency and I was about to e-mail your quote to you when I just read your e-mail. Your e-mail was rude and I do not tolerate disrespect to me. Based on that, feel free to find another agent. Christina Day Insurance Services"

I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

Margy is absolutely wonderful! She had us in and out in twenty minutes. We never could have done…read morethis without her! She knows all the best insurance plans! So terrific!!!!!

Navigating all the options when approaching Medicare can be very confusing. TV adds promising the…read moreworld of services and advertising in the mail overloaded me. I found Margy and liked her straight forward approach to Medicare choices. I asked a lot of questions and many directed toward future Customer Service after I choose plans. She answered all my questions straight forward and did not avoid any direct answers. No giant call center and no pressure tactics. Just friendly help with back up staff when needed. She got me all set up with my Medicare choices and prescription Part D too. All the options offered to me are specific to my residence area and she will review with me as needed. I can travel with confidence that my plans will support me in retirement. I like the fact that she represents almost all companies and doesn't push one carrier who she tied to like many big companies. There was never a worry that my coverage would not be effective in time as she is always in contact so I know I am in good hands.

Great service, very responsive, and helped me find the best coverage for our needs. Highly…read morerecommend!

Well staffed, on top of things and very quick to resolve any questions. We have been with Travis…read moreand Matt for years and have enjoyed excellent service and competitive pricing.

I was called by Tony Metcalf. He was following up with me on a online interest for a quote I had…read moredone. I can't say enough about how helpful he was. He took the time to explain everything little detail to me and compare it to my insurance I had at the time (which I found out was actually terrible) I never once felt like I was trying to be sold something but that he was just trying to help me the best he could. He made Allstate look like a great company and I ended up switching at the end of the call. Again I am so thankful for Tony's help and kindness. I hope the right person reads this because he deserves to be recognized! Thank you!

I have been working with Mario Razo for a while now, first for my auto coverage and now for my home…read moreowners insurance. Love how he is always accessible and willing to answer all my questions. If he doesn't have all the information, he makes sure he gets back to me once he does. Very responsible, helpful, and caring agent. Would recommend him to anyone.

Anytime when I was insured this company was there for me. Only needed for DMV and one dead battery…read morebut it was nice for the connivence they offered.

I have had AAA insurance for ten years. I need an SR22 and all of a sudden my insurance is…read morecanceled.. unreal. DO NOT PAY THEIR EXTORTION FEES. Twice I called for a tow, my husband and I both have towing and paid extra for it... and they refused to tow our car... I DO NOT recommend their insurance AT ALL. Make no mistake, they are a conglomerate company making money off the little guy. Avoid this company at ALL COST.

Robert did a fantastic job reviewing our auto and home insurance policies. He found opportunities…read moreto save us money while also improving our coverage. He was honest, knowledgeable, and took the time to explain complex details in a way that was easy to understand. At no point did we feel pressured to make a rushed decision. We're very thankful for Robert and his team and highly recommend them to anyone looking for an insurance agent who truly puts their clients first.

Have been with State Farm since the 1970's. We have worked with Jerry Sublett, Scott, and now his…read morenew agent, Cale. We were impressed by Cale's knowledge and thorough evaluation of our insurance needs, without pressure to go beyond our needs. State Farm has always come through for us, too, when we had a claim. They offer peace of mind. What is that worth in today's world? Great company, great people!

Spencer is easy to talk to and gave me a good quote, bundling home with car, on insurance.read more

The employees are wonderful. I stay here because of them If…read moreyou ever need any help just call them. Great people! State farm is a little higher sometimes, but customer service is wonderful and you can't put a price on quality service!

So, just like the other guy telling you how unprofessional this company is a I have to leave a…read morereview of how unprofessional this company is. I've been with this company almost 13 years and I'm very dissatisfied. I've had issues of canceling policies only to realize six months later I'm still being charged. The owner is super unprofessional thanks said it's OK to yell and scream at a client on the phone, when they have a very important question about homeowners and I need an answer and the person is reading the text messaging and not replying so when you ask them why they cannot reply in an hour and a half time, but just keeps reading my messages, I told him if he's busy, just say so but instead he calls me and starts yelling and screaming at me every time he drops the ball he has 1 million excuses today. His excuse was his mothers in the hospital before it was his knee surgery so yeah if you want to have an unprofessional whiny agent this is the one for you. I would highly recommend Allstate in Redbluff, California. The turnover at his business is constant. Anytime I've ever needed help with something it's been an issue. Highly recommend do not use this business you've been warned.

Kevin is the best, has been very helpful even when I sent him an email after hours. Thank you Kevin…read morefor you dedication to your profession. I highly recommend Kevin. He also saved me money when I switched companies.