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    RWC Group

    5.0 (1 review)
    Closed 7:00 am - 3:30 pm
    Updated 3 weeks ago

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    2 hours

    Response rate

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    Services - RWC Group

    Truck rental

    Commercial truck dealers

    Commercial truck repair

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    3 years ago

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    Mike B.

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    Arrow Truck Sales

    Arrow Truck Sales

    3.4
    (7 reviews)

    First and foremost Tall Rob very nice . I still want to believe he is just a product of his…read moremanagement. He knows in text ...That I inquired about APU trucks and then I honed in on my next few big items. One of the very next items on my search on top of my list and I specifically stated" it had to have "adaptive cruise". I honed in a a truck that should have had it based on the year and Model asked him to affirm and he did and I made a offer. We made a deal. I asked about accident history to which Rob said no history as far as he knows and no other evidence except what I thought was skecy part for mfg . No other evidence came up during inspection. I checked everything I could think to prior to taking delivery but there was no way to be able to check the adaptive cruise. Lots of different textured paint on lower fairings and frt Bumper. He said he didn't seem concerned and thought the paitn was fine . We test drove they are in a highly congested area and we went out for a drive at 4:00ish . no place to use cruise ...Camera safety thing which I think is part of the electronic cruise worked as far as crossing lines. But after reading up it works in conjunction with a bumper mounted radar sensor to detect traffic I front . I am pretty sure if I sold trucks for a living, I would know that that black license size thing on all the bumpers of Kenworth Trucks are for adaptive Cruise ! So yes I picked up the truck drove it home and realized quickly , no adaptive cruise ! My second highest priority in our negotiation and clearly in our text thread. All I have for recourse is this . Its not right. Management should review text and take responsibility for the obvious expectation and oversight by Rob . I was hoping against hope they would do the right thing review my inquiry prior to purchase in a text string and offer to replace and fix radar. Nope He ( Rob acknowledged our conversation ) and said he spaced it with all the other things going on But said they will not do anything about it except say sorry about that. Its a 1000 just fr the part . I am NOT happy . A different decision and this could have been a 5 instead of a 2 Star. Their future success is vulnerable if this is there mindset .:(:( I would be careful . Was proudly going to use there free advertisement Mud flaps . I may yank off or leave on and if anyone inquires I will tell my story . They probably spend 10's of thousands in advertising and I say a resolved service after the sale is the cheapest BEST ADVERTISEMENT you can spend . FYI I like writing 5 Star reviews a lot more!!!

    Got all my documents and truck has been running great. Thanks to Ric and the team there at Arrow!read more

    Altec Industries

    Altec Industries

    5.0
    (1 review)

    My chipper broke down in a major way last week. It was well beyond my capability and I didn't have…read morethe time to get it done even if I wanted. I rushed it over to the Altec Service Center and they had assessed it by the next day and had parts shipped overnight to get it fixed quickly. I was expecting a 2-3 week turn around like at other shops in the valley and was blown away with how quickly they got my machine back in service. This week was especially significant since I was already shopping for a newer and heavier duty brush chipper. I had narrowed down what I wanted between Altec and the other guy and decided to order another brand new chipper through Altec just because of my experience with their service center here. I can't emphasize enough how impressed I am with this place. They just earned a life-long customer!

    From the owner: we offer the most complete line of parts for equipment repair and maintenance, along with a…read moretechnical support and training organization to train, educate, and problem solve. Services include: Expert IFPS Certified hydraulic, electrical and mechanical repairs Dielectric inspectors Mobile service technicians available to be dispatched to your location Complete service from minor repairs to rebuilds and remounts Custom fabrication and modification add-ons to your existing equipment Annual preventive maintenance inspections Paint vehicles and equipment Stock extensive inventory in a centrally located parts warehouses AWS Certified welders available to perform all structural welds

    Penske Truck Rental

    Penske Truck Rental

    2.4
    (11 reviews)

    Rent truck here all the time it's fast and easy process highly recommend for one way rentals and…read morelocal moves

    Our experience started in June of 2024 when after 2-years of renting trucks from Penske we thought…read moreit would be in our best interest to purchase one. We rent trucks and require a semi-about 4x per month. Here is a vehicle price breakdown for factual affect; The total price=$53,299 (taxes, fees, etc); we gave a deposit of $11,000-$500 (Title fee); which means our principal payment from the lender (we thought was Premier) would be $41,799. And on the BOS from Penske this is the price breakdown. But the contract changed when Penske got LEAF involved without our knowledge or consent. Now LEAF is stating that our contract buyout would be $51,330.72 (because we have made 4 payments.) These are the facts every buyer should be aware of and concerned by. How we got here is outlined below and for those of you say their idiots, or this is your fault-I hear you. This entire scenario has tested me and my husband beyond measure, and we should have walked away after being transferred to 4 people all working for the same company, but we really needed this truck. Now I am just hoping to stop some entrepreneur or excited business owner from ever working with or financing with Penske, Premier Financing or LEAF Capital. From June 20, 2024-July 15th, 2024; we were under the assumption that the financing for the vehicle would be thru Premier Financing who holds the vehicle certificate. This was the entity that requested all our bank documents, insurance information and all the applicable statements needed to finance a truck. We even signed the Vehicle BOS #079612....... on July 10th, 2024. Then for some unrequested reason and without explanation we received an email from LEAF on July 16th, 2024. We did not choose LEAF capital; in fact, we were never consulted or informed there would be a transfer so we (apparently like idiots) assumed the Vehicle BOS from Penske would carry thru to LEAF. LEAF does not have a prepayment penalty clause in their contract, but they do state in section 2 under Payments that the 'Borrower may not prepay any portion of this Agreement. None of this was ever explained to us by anyone at Premier Financing or at LEAF. We signed the BOS and agreement with Premier Financing on 07/10/2024 that has no conditions about a prepayment penalty but now LEAF is saying even if you want to pay if off early you will be subject to the interest of the additional 54-months.

    RWC Group - truck_rental - Updated July 2026

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