A telehealth physician at One Medical, John Dujmovic, NP, has his license registered at this…read morelocation. To say I was unhappy with his service is a gross understatement. They need providers who are competent, willing, and able to provide care, as well as treat all patients with dignity, which I did not feel was the case with this provider. One Medical has my complaint regarding this experience; whether they actually respond is to be seen.

A run around no prescription was sent for my pain which is substantiated I canceled it. They…read morecharged me also $350 which they were not supposed to charge a real scam.

I paid $220 outta pocket for a psychical (which is pretty cheap to me) but the lady who was…read moreexamining me wasn't very friendly. then what i went there for they didn't have the service so i had to go to a pharmacy which was extra money out of my pocket.

Although it is the middle of COVID, I brought a friend for for a strep test. Was not too busy. I…read moream grateful for all the healthcare workers but here is where I have issue: 1. Don't try and scam me for $150.00 for a COVID test. It is currently free and covered by insurance and if you're uninsured, it's free and covered by the government. Why are you trying to scam people? In case you're offering a rapid and justify it to be free, that's still not allowed by the health department. 2. You waiting room is greater than 5 people and you have people waiting for hours to be seen. This is not how urgent care works. Sorry but not sorry. We walked out and went to another urgent care, got registered and seen and went home. You need to be better

I dropped in to adult and get that lab work done. The office was sunny and bright, friendly…read morereceptionist and even tho' this was a walk-in, I was seen within 2 or 3 minutes. Nadia the LSS (Lab Service Specialist, I asked :) ) is the best at her job I've ever been seen by. No, I don't just say it because she was so uncommonly charming (which she is), she was best at her job! Let's explain: I have really problematic veins and usually end up getting jabbed several times at the elbow and hand before drawing enough blood Nadia took some time, looked over my arm and... one easy, gentle needle insertion later was done! Brilliant!!! What more can I say?

While my actual experience was fine and the DR. is great, just beware that when they bill your…read moreinsurance even if you go for a preventative care visit they will try to bill you with diagnostic codes. Even upon asking the office to correct it, the office refused to correct their billing code mistake, trying to stick me with an insurance bill for my preventative care visit that should've been covered but they incorrectly billed me for. Only come here if you have lots of money and are prepared for their billing to be messed up and stick you with out of pocket fees.

I got labs drawn at this location in September and was told they would be fully in network and…read morecovered but rhen received a substantial bill from Labcorp. When I spoke to Labcorp, they told me the bill was because the office incorrectly entered the order and did not submit the required pre authorization, so now I was being charged the full out of pocket amount. I've called One Medical 10+ times over 6 weeks to resolve the issue and each time I've been told they're working on it and they'd get back to me soon but no one has ever called back, shared an update or made any progress. Unfortunately due to the error of this location I currently owe a several hundred dollar bill that should have been covered. I've been told it's in the hands of this location manager but they also have not communicated anything to me or shared any update.

Unfortunately, it is very difficult to get an appointment at this location. Please be aware that…read morethere is no indication before you sign up that this is the case! But it can be months before you can get a yearly checkup arranged. One Medical is clearly overloaded on patients, but the medical team themselves have so far impressed me.

This office is fantastic from the front desk staff that are incredibly professional, kind and…read morefriendly and so welcoming. My physician Dr. Corbette I can't say enough good things about her she has been attentive, understanding and incredibly responsive and I am so grateful for this.

They claim to be a better alternative to traditional doctor's office. But they are not…read more They messaged us on the day of our scheduled annual physical to let us know that we can't get lab work done during the appointment because their lab closes around the appointment time, and I will have to come in another time to just get my lab works done. How could they not know this earlier and reach out to reschedule? They just expect me to take time off again during a work week to come in? This is very unprofessional, and disrespectful of anyone's time, especially during a work week. I chose the membership because I wanted a more efficient way to see doctors but they made it harder and more difficult than just any traditional doctor's office out there. On the phone with an administrative assistant, complained about the situation and asked to speak with someone about cancelling the membership. She did not even try to keep me as a member at all, and didn't even bother to let me speak anyone. All I knew was my membership is canceled and I will get the refund. Let's see how far this type of operation and attitude can take you. Funny thing is, there are just so many doctors office out there to choose from.

On Friday evening they cancelled my visit for Saturday because it rained a bit more than usual on…read moreFriday. The doctor clearly doesn't want to go to the office in bad weather, so what that you are sick. It is frankly ridiculous considering this is supposed to be a premium service. The person informing me of the cancellation didn't offer any replacement slots, just said I can book another one or to tell them "what time I am interested in coming". How about the same time I had a visit booked? Hilariously bad customer service.

despite what it says on line and in my messages the lab was NOT open until 4:00. they close…read moreearlier. wouldn't see me even though it was 3:52 and the person was still there. it could be the Amazon effect of no personal service. I'm angry and I don't recommend them.

The doctor turned me away because my vitals came back normal, when I feel like complete shit! I…read morehave had a cold for the past month. And they didn't wanna test me to see what virus I have. I left the office still feeling like complete shit and now I have to continue to take over-the-counter medication. This was a complete waste of my time and money. What a joke.

Since I went to a few different offices, this review isn't specific to this office. Rather, it…read morepertains to One Medical in general About two months ago, I noticed pain in my left ear and ultimately it turned into a lesion. I went in person three times and had multiple video consultations. My ear mildly improved but was still not healed. I went to my dermatologist who promptly took a culture and a few days later I was diagnosed with shingles. It's odd to me why none of the practitioners at One Medical did not think of running this one simple test. Due to that fact, I ended up incurring expensive medical bills. When I reached out to discuss this issue, I got no response initially and then finally someone responded back after I followed up with them. Ultimately, they thought that my medical care was adequate. The customer service was so surprising because I've been a client of theirs for many years. Back in the day, their practice was predominantly doctors and now all you can see are nurse practitioners. I'm not disrespecting nurses but I would expect a practice to actually have more doctors who would be more knowledgeable and understand the types of test that needs to be run.

What a scam. The app doesn't allow you to see available appointments without signing up. So I…read moresigned up and the next available appointment at this location was 55 days out. At that point I had already paid so I accepted it. On the morning of the appointment, they cancelled. When I tried to rebook, it was another 45 days out. So over 3 months for an appointment for a doctor's office that I'm paying for to avoid just that situation. I couldn't recommend any less. The only positive is that they refunded my initial subscription.

I am sorry anthem took one medical iff my plan . I was told…read moreas of 11/18 anthem paid my bills but with no waning dropped one medical from my plan.