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    Sims Insurance Group

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    Services - Sims Insurance Group

    Car and truck insurance

    Homeowner or property

    Vehicle

    1 More Service

    Boats and watercraft insurance

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    1 year ago

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    Allstate Insurance: Stacie Orr - Allstate Insurance

    Allstate Insurance: Stacie Orr

    (2 reviews)

    I was reffered to Stacy by a friend. At first she was lovely and seemed to really care about me…read more As it turns out, from my perspective that couldn't be further from the truth. I needed to get car insurance immediately and Stacy obliged. As I looked further I was able to save $100 and get better insurance with another carrier so I did cancel. In my mind she had been so nice I thought I would try her another time since I have to get so many insurance policies overall. When I had to get proof of insurance sent to the DMV oh, she was nowhere to be found. She would not answer my calls or return them. I also emailed her and she did not attend. When I called someone named Stephanie answered and every time I was not allowed to speak to Stacy. in the end I asked if I could get something that says that they sent across the information to the DMV and Stephanie replied that I already have that in the phone call. When I call DMV to verify that the information had come across, they told me that the wrong information was sent and that it still had not been verified for the dates that I was insured. I had to spend large amounts of time just to get this through and it this point it is still not through. I intend to go direct to Allstate to see if I can get this rectified. I would NOT recommend !!

    This agency is no longer open. I had filed insurance fraud charges against this agency and she…read moreclosed it down (without telling Allstate corporate, who had no idea) to avoid answering the complaint. I post this in case she ever opens another agency, so that a record is made. She renewed both my auto and home insurance in February of this year, even though I had requested a cancellation of both policies in December of 2020 as I had switched providers. Stay away from doing any kind of business with Stacie Orr!

    State Farm Insurance

    State Farm Insurance

    (1 review)

    I just wanted to recognize someone very special and caring at State Farm,…read more located on Butler Road. I actually joined Google just to write this review. I didn't want use Google simply because I was severely hacked the last time I when I did use Google. After using Safari, the hacking became was much less. That's beside the point. my point is that I, only did it, because this lady was so special and went over and above for me, which I am adamant about someone as special as Sandra G. being recognized. as I am all over the place she stayed very calm and caring! I could feel it. I had questions that were important to me. I could tell she was smiling right over the phone. She's outstanding, patient and went over and above for me making me giving me peace of mind! :-) seems like I am always overwhelmed with all the details in my life. Please don't get me wrong, but when I first signed up with State Farm, I spoke with Christin who is also very nice!! but being that it was all new to me, I feel like she should've explain things to me so I could understand everything or a lot more than I did. It was hard when I needed her to call me back. I know it's not her fault, but that's where Sandra G stepped in, and answered the few questions that I had. Well actually, there were four questions. I know I can really be a pain, but Sandra assured me that they were good questions. she agreed that it was important to give me peace of mind. If I get hacked because of Sandra G., I hope she feels real guilty! DI

    From the owner: We deliver excellent customer service! Helping customers to manage the risks of everyday life,…read morerecover from the unexpected and realize their dreams. We are Bilingual in both Spanish and English.

    Sims Insurance Group - autoinsurance - Updated July 2026

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