I have been with State Farm for over 40 years. First with Jane Fellers and now with Marla Rogers…read more What an amazing group of people to have at my back. They get to know their customers and treat them like family. There is nothing they don't do for their insurers. I would not even consider looking at another insurance group.

I was quoted one price, but when I went there again next day, the quote all of a sudden gone up by…read more30% when I was ready to pay and start the policy. A complete waste of time.

I was reffered to Stacy by a friend. At first she was lovely and seemed to really care about me…read more As it turns out, from my perspective that couldn't be further from the truth. I needed to get car insurance immediately and Stacy obliged. As I looked further I was able to save $100 and get better insurance with another carrier so I did cancel. In my mind she had been so nice I thought I would try her another time since I have to get so many insurance policies overall. When I had to get proof of insurance sent to the DMV oh, she was nowhere to be found. She would not answer my calls or return them. I also emailed her and she did not attend. When I called someone named Stephanie answered and every time I was not allowed to speak to Stacy. in the end I asked if I could get something that says that they sent across the information to the DMV and Stephanie replied that I already have that in the phone call. When I call DMV to verify that the information had come across, they told me that the wrong information was sent and that it still had not been verified for the dates that I was insured. I had to spend large amounts of time just to get this through and it this point it is still not through. I intend to go direct to Allstate to see if I can get this rectified. I would NOT recommend !!

This agency is no longer open. I had filed insurance fraud charges against this agency and she…read moreclosed it down (without telling Allstate corporate, who had no idea) to avoid answering the complaint. I post this in case she ever opens another agency, so that a record is made. She renewed both my auto and home insurance in February of this year, even though I had requested a cancellation of both policies in December of 2020 as I had switched providers. Stay away from doing any kind of business with Stacie Orr!

Great business, even better people! Call them for all your insurance needs! I've used them for…read morenumerous years and it has always been a pleasure doing business with Eva and her crew!

The agency seemed to be very knowledgeable when we were shopping for an agent. Since we signed with…read morethem we have had one issue after another with paperwork signed then not signed, coverage not as expected. They need to be totally upfront with all costs for whatever they are offering with no hidden fees or unclear coverage. Have not had to use them for any claims & hopefully if we do the claims will not be so obscure to submit.

I feel bad because it's probably not this guys fault but GEICO lost me $330 and took $134 of my…read moredollars for nothing. I get why the insurance is cheap now because the scam you out of your claims and things are already hard enough these days.

DISCLAIMER: this is not specifically about this location but the company as a whole…read more I have been a loyal customer of Geico since 2014/15. I have always paid my bill on time, or adjusted my pay date so that my payment would be on time. In the 7/8 years that I have been a customer, I have only made two claim that Geico actually had to pay out on. However, now they are trying to refuse coverage on two of my cars, stating that I sent them documentation saying that my cars were in different locations back in December of 2021. In the month of December, I was sick with pneumonia, even hospitalized for a week. I never sent in any documentation. When talking with customer service I mentioned that to her. She sent me new documentation to fill out stating that their Underwriter could still deny me coverage for two of my cars. I guess loyalty doesn't go as far as it used to anymore. So disappointed in Geico. Would no longer recommend.

I just wanted to recognize someone very special and caring at State Farm,…read more located on Butler Road. I actually joined Google just to write this review. I didn't want use Google simply because I was severely hacked the last time I when I did use Google. After using Safari, the hacking became was much less. That's beside the point. my point is that I, only did it, because this lady was so special and went over and above for me, which I am adamant about someone as special as Sandra G. being recognized. as I am all over the place she stayed very calm and caring! I could feel it. I had questions that were important to me. I could tell she was smiling right over the phone. She's outstanding, patient and went over and above for me making me giving me peace of mind! :-) seems like I am always overwhelmed with all the details in my life. Please don't get me wrong, but when I first signed up with State Farm, I spoke with Christin who is also very nice!! but being that it was all new to me, I feel like she should've explain things to me so I could understand everything or a lot more than I did. It was hard when I needed her to call me back. I know it's not her fault, but that's where Sandra G stepped in, and answered the few questions that I had. Well actually, there were four questions. I know I can really be a pain, but Sandra assured me that they were good questions. she agreed that it was important to give me peace of mind. If I get hacked because of Sandra G., I hope she feels real guilty! DI

From the owner: We deliver excellent customer service! Helping customers to manage the risks of everyday life,…read morerecover from the unexpected and realize their dreams. We are Bilingual in both Spanish and English.

Moved to the area from out of state and they made the transition very easy and quick. Very well…read moreinformed and helpful all the way through. Very happy with the results.

Emily is very friendly, always responds to my questions in a reasonable time frame and helps me…read moreunderstand the coverages I have and how to best protect my family. I appreciate that she cares and that she represents a great company like State Farm.

From the moment we were referred to this Agency we knew our needs would be met, and they were. No…read morepushy salesperson on the line, just someone that truly listened to us and assured us our needs would be met with regards to finding the best home and life policies. Professional, courteous and an overall joy to work with. Thanks David, YOU ROCK!!!!

Professional courteous prompt service. Felt like they had my best interests at heart. I would…read morehighly recommend them.

Horrible fraudulent place. People don't want to help you here and are extremely unfriendly and…read morerude. Extremely high rates. They are ripoffs!

From the owner: With over 100 years of combined experience, our independent insurance agency has been providing our…read moreclient's the best rate for all of their insurance service needs. Whether you need auto, home life, business insurance and more, we are here for you. We make it our priority to serve you with personalized, knowledgeable and convenient customer service. Call us today to see how we can help you!