As soon as the automated doors opened, the urine hit me SO hard! Honestly, I don't know how the…read morestaff work in that environment. I don't like talking about the attitude of the staff because any one who can work all day with that smell has to be a certain kind of person anyway. On my first visit, I put air fresheners and plug ins in my mothers room because I couldn't stand the smell. Walking to my mother's room, the first thing that I noticed was that more than half of the call lights on the rooms (including my mothers) were on, and remained on for the duration of my half hour visit. The residents look absolutely miserable. My mother was only in there for short term rehab, and I had to get her out of there! I wouldn't send my pet to that facility. The staff (most of them) are not friendly and just seemed uninterested in the care that they are providing. When you call, you have to go through several "floors' before you can speak to the practioners on the floor of your loved ones. For a few days, I was told that my mom's clothes were 'lost' in the laundry room. I started looking for them, and they were in the trash can in her room! When I explained it to the CNA, I was told that it wasn't a trash can, it was where they put dirty clothes. However, when I opened the can, it had trash in it! Along with my mom's soiled clothes that smelled SO BADLY!!! I could go on, but the bottom line is DO NOT SEND YOUR LOVED ONES THERE!!!

Absolutely the laziest staff I've delt with over 20 yrs in LTC…read more 1. Morning consist of many staff being late to work. 2. Next you have some eating their breakfast at the Nursing desk. 3. If someone does call off, you'll be able to hear staff complain most of the day. Then have the gall to inform you their short "today" and unable to get many patients out of the bed. 4. You'll hear a seasoned nurse say, "out loud" and proud "what they won't be doing to assist the staff. 5. Good Luck getting call bells answered in a timely manner. You would pee yourself or worse. I've watched someone come in turn off the light and not ask a thing. 5. Dragging full bags of linen or diapers and NOT closed up, smelling up the entire hall. 6. Curtains on windows sagging or missing hooks. Or the draw curtain between beds with food or god knows that what. 7. You will attempt to take your loved one to the room toilet and find dirty diapers or cloths hanging on the towel rack or in a corner. 8. Most residents are sitting around in hospital gowns or some with cloths so big and their pants aren't pulled up over their behind. 9. You will find patients sitting in the dining room for a couple of shifts and never moved or seen by someone from shift to shift. 10. If you're ever in the need to put a loved one in Rehab or LTC such as these, the only way to make sure your loved one is cared for is to be there daily. 11. Oddest thing is I've never seen mangmt. on the floors, rounding or a walk through. You'll find them in the conference room most of the day. Most floors don't have a supervisor. So, who's watching them actually do their jobs. 12. The Administrator! He'll tell you anything to appease you. And over time You'll get sick and tired of telling him what's what. Apparently, he's not on the flr doing a walk through from time to time to keep everyone on their toes. I feel so bad for many of the patients here, it is apparent they don't have someone coming to see them with any regularity. God Bless them and keep them. Having a loved one here was very troubling to say the least. I've heard that some think the LTS is over regulated. The thing is who's making sure they actually stay on top of all this drama? Really need realiable, caring, empathtic staff. You get a few here and there and in 3-6 months they will be gone. This requires better staffing levels and people actually doing their jobs. "The mice will play when the cats away" It has been said. The ONLY reason I leave 1 star because they don't have a negative rating system. If they haven't been sued it's around the corner.

This review is about a nurse named Tonya who worked on my son's floor. My son had an issue with his…read morephone and not being able to adjust the ringer sound. She did everything she could to fix this problem! My brother was also visiting my son at the time. She did everything she could even though she didn't have to! I just want to commend her for being professional and also just being human and trying to help with this situation. She put in an order for maintenance to replace the phone and the next day he received one! Thanks Tonya for being such a wonderful and caring nurse!

This place sucks. Lazy nurses who walk around talking on their AirPods and ignoring patients,…read moreleadership running scam to suck the insurance out of your loved ones, the doors and elevators don't work, food shitty and served cold. The night nurses told my grandma to crap in the bed and wait until the morning instead of helping him up to go multiple times then she got a UTI which she was literally hospitalized for because of bleeding. 1/10 care this place is a joke. Whatever you do, DO NOT, I repeat DO NOT send your loved ones here. This place needs to be investigated immediately and shut down. The only good people are the social workers andres, a few of the desk nurses on the 2nd floor, the main office lady with the short hair and the front desk ladies they were great but other than that they should all be fired. Pack this place up asap! Smh

I called two weeks ago for a PT appointment, and I'm still waiting. I had therapy there about 2…read moreyears ago, and the care was exceptional, as was the ease in getting my first appointment. How disappointing to see what the execs at Jefferson have done.

The bad rating is for the receptionist Chavelin Rampasard. The total lack of professionalism and…read moreproviding quality customer service is of no importance to this individual. The disrespect and sarcasm she displayed is totally unacceptable. She actually come across as if she "know" there won't be any repercussions as a result of her bad attitude.

I'd like to first say my mom has been there one day and we are trying to get her out.The room is…read moredirty, disgusting,dingy and bare.Nothing on walls to promote healing.The bathroom they have her using is not clean and rust stains all over the floor.Elena her social worker is a miserable person that is telling us she has to go to a nursing home for continued care.I was in moss about 18 years ago and it was great.its now a dingy dirty,dirty baren wasteland.if you care for your loved one don't send them there.Shame on Moss rehab.A class A building engineer is supposed to be running a hospital maintenance. Program to maintain the cleanliness of the HVAC system and other things.They obviously aren't doing their jobs.The pics you see are from my mom's room in the stroke unit.We complained to the nursing head and she did have room mopped and the vent vacuumed and he replaced the filter.see pic of stuff removed. Waking by rooms Peaking in what can be seen from public areas only every room is this way.Engineer should be fired and board of health should shut this place down.They have mice on glue boards that have been dead for awhile the smell is atrocious.How could these workers ignore it.The nurses and Doctors are not doing what is supposed to be done on her release orders from Penn.My sister and I were there for Five hours together and her for multiple hours more.They are not caring about her brain issues.I don't believe they have the capabilities they had years ago when they were amazing when the Hospital part was opened.Its sad how I could give this place 5 stars18 years ago to the one star now.Im only giving one because they don't have a lower number to give.This place now can only handle PT not actual full medical needs.Very sad what has become of Moss Rehab.With proper cooperation we can have her moved to a clean center with Drs and nurses that listen Instead of nurses like Joyce whs attitude is not my patient.She refused to take my number so moms nurse can call me and refused having a Dr call me.I could go on but until the news media hopefully gets the pics I sent them and complaints will be filed with Cheltenham township BOH and Lni.Even though We are making the only decision that can be made and having her moved.I will continue until this placed is cleaned and properly maintained HVAC units so these patients can breathe fresh air.The person they sent to service the unit told use that the filter has not been changed in years They are 30 day disposable filters.Thank you all for reading this and trust me say no to Moss,it's not the Moss that used to be the best.

Their staff knows what they're doing. I've been through this rehab facility before. They do…read moreinpatient and physical therapy and outpatient as well.

I was sent to Ivy Hill Rehabilitation after a long, severe illness. The caregivers were all very…read morekind and professional...but apparently, Ivy Hill needs new administrators. The facility itself is a physical disaster. ZERO working lights in a bathroom used by three patients! I literally had to use my cell phone to see in the dark and I was at risk of falling due to my condition. The folks there were all in much more need for care than I was. Many were aphasia, or suffered dementia. After 3 days, I could not take it anymore so I discharged myself "Against Medical Advice". I left with my daughter, a registered nurse, who had tried talking me into staying. The Administrator said she was sorry to hear my decision, but to give Ivy Hill a good YELP review. I did not plan on any YELP review...until they accused my family of elder abuse! This was a SLANDER against the people who love me dearly and now I am thinking of suing. Extremely bad place. Stay away! There. How have like dem apples.

Life will always be a series of curves, some in good directions and some over rocky roads. I've…read morerecently had some health issues that landed me in the hospital and from there I was blessed with being transferred to one of the finest rehabilitation facilities in the Delaware valley. When you put together all of the right ingredients start with a staff of dedicated, caring people. Place them in a beautiful building located in a wonderful section of the city. You have all that's needed for the most positive of outcomes. I believe in the adage that it is not the setback, but in fact the get back that makes us the people who we are. Whether you have experienced an injury or illness and our need of recuperation or you may be advanced in age and could use some help with day in and day out needs. This is the place that you want to come to. Located on Ivy Hill road just before the dead end at Cheltenham avenue. They are easily accessible from SEPTA route 18 and a short walk from SEPTA routes 22 and H. Diversity proves Divinity and the ingredients from which come together in this location will see to it that you have the greatest of possible outcomes.

I have hurt my shoulder on and off over the past few years and finally came in for Physical Therapy…read moreafter injuring it worse than prior instances. I worked with Kelly and felt that she was very knowledgeable and effective in evaluating my injury, prescribing exercises for me, estimating my recovery time, and helping me to work through my injury. Kelly was interested in helping me get back to doing the activities that I enjoy in a way that I won't continue to aggravate my shoulder in the future. Whitney at the front desk, as well as all of the other staff and therapists that I interacted with were professional and kind. I highly recommend Elkins Park Physical Therapy.

This brand new facility has great state-of-the-art equipment, a beautifully designed studio, a…read moretalented, caring staff and some cutting edge technology. I've been attending during this past month for sciatic nerve pain and have found much relief under the supervision of the director, Deanna Schaefer, a highly experienced sensitive professional. I get close observation of my rehab, with lots of positive encouragement and incremental additions to my regime. Have also elected to receive specialized laser treatment for deep muscle healing of irritations near my spine. I am very pleased. My regular treatments are paid by Medicare. The elective Laser treatment is extra. Both have been very useful. Elkins Park Physical Therapy is a great addition to The neighborhood!

If I could give this place zero stars, I would. I had to request that my loved one be removed from…read morethis facility by the third day of her stay. She was admitted for physical therapy following an injury that required hospitalization, and the goal of a rehabilitation center is to provide quality care that supports recovery as quickly and safely as possible. Unfortunately, that was not our experience. During her stay, I never once met with a doctor or nurse who provided updates on her condition. The majority of the staff appeared irritated and unapproachable when questions were asked or assistance was requested, which is extremely concerning in a healthcare setting. If patient care is truly the priority, the staff clearly need retraining in professionalism, compassion, and communication. It is deeply upsetting to witness how patients who rely on state or government benefits appear to be treated. No one deserves substandard care. Additionally, the condition of the facility itself is unacceptable. The building and rooms are in serious need of renovation paint is chipping, floors are dirty, and the physical therapy room is outdated and lacking proper equipment and materials. For a for-profit facility, more investment should be put back into maintaining the building, updating equipment, and most importantly ensuring patients receive respectful and attentive care. I would estimate that 95% of the care provided was unacceptable. The only positives were that the physical therapy itself was adequate and the food was edible.

Elkins Crest Health and Rehab provide compassionate, high-quality care in a clean and welcoming…read moreenvironment. The nursing staff is attentive, professional, and truly dedicated to meeting residents' needs with dignity and respect. Communication with families is clear and consistent, which offers peach of mind during what can be a stressful time. Therapy services are well-coordinated and focused on helping residents regain strength and independence. It's clear that teamwork and patient-centered care are priorities here.

I walk by this location often while going to the FedEx store. I knew I had issues with my ankle and…read morewanted to get physical therapy, so I stopped in and picked up a card. Parking: parking lot Atmosphere: open and a little noisy at times. Service: I finally got my prescription from my doctor to get physical therapy. I came in and was greeted by August, who was very nice. He took my information and told me that someone would be in touch. When I came back for my evaluation, I met with Neil. Neil was very nice. Neil took time to explain things, made sure I was comfortable, and he even accommodated my germiphobia! He will stop me, however, when I go too far with it! Lol! Overall, I'm satisfied with the service here, and I will continue to come. Hope you enjoy it as well.

Great place to come for PT. I started coming here for PT immediately after my knee replacement. The…read moretherapists are very good and very nice, as is the front desk staff. I was able to get an initial appoint right away. They even have transportation if you have no one to bring you for therapy, and the drivers are very friendly as well. They also work with you if you need to change your appointment to be sure you get your therapy in as ordered by your doctor. I have made incredible progress coming here and would highly recommend ATI for physical therapy.

If you're in need of physical therapy, without hesitation I would recommend Novacare in Jenkintown…read more The therapists really know their stuff! And as far as scheduling goes they're also very accommodating. Check them out, you'll be glad you did.

I have had Amanda Come to my home after tkr to begin thrphy. She is amazing caring and very…read morehelpful. If you get a choice of who to see SHE IS THE ONE.

I've been here for about 2 year's and with the new management this place is basically a modern day…read moretenement with old people and people who are on dialysis and stroke victims.

My loved one was in a rehab center that was absolutely deplorable. I called John Donahue and…read moreexplained my concerns and I wanted him to be transferred. He did everything in his power to get him transferred with all the requests I had for him. Room by himself was a was a major request which he met. The facility was clean and the staff was was very pleasant. I want to especially thank Tony, Marie and Nefertiti who went beyond to make sure all his needs and concerns were addressed. He on the mend and looking forward to coming home thanks to the Therapists and the staff who worked with him diligently. I would recommend this facility. Thank you for your care and patience. I would give this facility 4.5 out of 5