WOW - went in to get my son's new reel set up with new line (*I know very little about fishing) and…read morethis business renewed my faith in customer service and people who REALLY care. Tucker took the absolute best care of us, taught me how to tie on my son's hook, and made recommendations on the best set-up for what we were trying to do. I cannot sing the praises about how awesome this place is and will make sure anytime we need help with fishing this is the ONLY place we visit. From one business owner to another, keep doing things exactly like you are- we appreciate you and the wonderful employees you have taking such good care of your customers.

Over the past three years, I have been a repeat customer of this shop, booking more than a dozen…read moreguided fishing trips at $500 per day. Unfortunately, I have been consistently disappointed--not primarily because the fish weren't always biting, but due to multiple unprofessional issues with the guides. Key problems I've experienced include guides arriving late to the meeting point, a lack of basic familiarity with the lake, and smoking on the boat. On our most recent trip with guide Fred Palermo, he took over an hour to reach the fishing spot. In a standard boat with a 15-horsepower motor, the same distance should have taken no more than 30 minutes. It was obvious he was deliberately stalling to eat into my paid time. At this price point, customers deserve punctual, knowledgeable, and professional service. I will not be returning and cannot recommend this shop for guided trips.

Awesome time! Rented 3 UTVs for our large group with kids ages 6 to 12. Had a fabulous time - saw…read moresome animals, got dirty and all enjoyed our time. Highly recommend!!

Wonderful owners, wonderful company! We had a ton of fun! The location is perfect, right on well…read moremarked trails

I had a horrible experience. I tried canceling my reservation due to poor snow conditions, but the…read moreowner refused to refund my $200. Now, he's tried to run my card for a 2-day rental of 2 sleds ($1200) in full 5 times, even though we didn't use the machines. Beware of giving any personal information to this business. This run-down, unprofessional business operation seems to have run out of his small garage at his residential home.

Staff here was so friendly and helpful and looked out for our best interest. They gave us great…read morerecommendations on what to in Minocqua.

Had a very good time today. Did some of the great trails in Vilas County. Only downside was a blown…read moretire. The person from Joy Ride got there very quickly with a spare. We were on our way back in good time. A fun few hours! We'd recommend it quite a bit.

Fun way to spend time away from campground. They have it where you can buy a package for mini golf…read morehorseback riding and go carts for 45.00. The horseback ride was the perfect amount of time for us since we were beginners and we had our foster girls with us so they were nervous. Our guide was so friendly and knowledgeable about the horses. I highly recommend this place.

LOVED THE HORSE BACK RIDING! We had an amazing instructor who engaged in conversation the whole…read moretime! It made it an awesome experience. Sydney - Thank you for being the best and I hope that you enjoy UW River Falls! - From Emma & Grace :)

We went in looking for some gear to help out with an impromptu December hike and were pleasantly…read moresurprised by the selection and layout in here. I picked out a pair of Kahtoola Exospike crampons for my city-slicker flat-soled boots (which worked great by the way!) and asked the gentleman behind the counter if he knew of any good hiking destinations nearby. He recommended Fallison Lake near Boulder Junction and it turned out to be one of the most beautiful hikes we've ever been on.

I was looking for a 2020 Seagrass Hobie Mirage Compass with an upgrade 180 pedal drive. Coontail…read morewas able to accommodate me with my request. When I got up to Arbor Vitae, the boat was all set up and ready to go and Jason went through it like a pro, giving me some pointers on getting further enjoyment out of my purchase. This is my 6 kayak, (probably my last...no more room in the garage or my wife may divorce me) but my first fishing kayak. I don't get up north all that often, but I have no reservations recommending this store appreciates Jason's communication and helpfulness during the process.

Such a fun course in the heart of downtown Minocqua! The young man who served us our shaved ice and…read morechecked us in initially was very nice and polite. We only go shaved ice here before but the course offered shady spots and was clean and had some fun challenges on certain holes. Very well kept. Thank you!

Course was fun and owner was super friendly! I've never seen so many shaved ice options too!read more

Had a great experience at this little Escape Room in the northwoods; what a gem! The place is in…read morethe basement of a shopping center and they maximize the space with the Escape Rooms and an awesome indoor mini-golf course! That thing looked smoking - we did not play - but will be back for that in and of itself! Okay, so once you get downstairs there's someone to greet you and get you going. My family was greeted and introduced to everything by a nice young man named Luke. Let me tell you something about Luke; what an excellent representative for your business or operation. Engaging, super friendly, knows how to feel out personalities of a group; Luke made the experience even better. Props to him. He walked us through the scenario, answered questions, and really wanted to be sure we had a great experience (we shared our previous family Escape Room didn't go so well beforehand). The room was challenging, inventive, and so much fun! We did the Uncle Andy's Fishing Cabin, I believe, "uncle bait my hook" for clues lol, I think that was our saying for clues. It was a fun escape room, I don't want to give away the puzzles but there were some I hadn't experienced before but all in all, a great hour of self-induced stress with a fantastic host in Luke. Highly recommend! We'll be back for sure, there's multiple rooms to Escape and I wanna minigolf that course!