I read some reviews here and while most were good some were bad. I bought a vehicle there recently…read moreand my experience was nothing but excellent. I've never purchased a used vehicle so I was skeptical as the stigma of a used car sales and was stuck on my mind.. Rafael was the guy I worked with and he went above and beyond my expectations and made my experi nice somenjoyable that I'm posting a review here. Here are a couple of things that made my experience excellent. 1- Durng my test drive I swung by my mechanics garage for him to look it over. Turns out my mechanic was very familiar with Stamas auto sales and said they were a top notch dealership. He said I won't have any issues with them as their vehicles were usually good but their service was very good. Said they stand by their customers. So...this was important to me because I trust my mechanic who's worked on my cars for over 20 years. Also, everything the Stamas mechanic had list as needing be fixed did line up with what my mechanic saw. 2- the night I was supposed to pick up my truck the they were having issues getting the inspection complete. Rafael stayed until 7 with the inspection dude but there just wasn't enough time to drive the truck around for up to an hour to have the system clear the codes. At this point we had already done the paperwork to trade and my registration was transferred to the new truck. But i was to go on vacation that night and really didn't want to take my old rusty truck with my kids in it. James, Rafael and Lee let me use another vehicle on the lot to take the kids down to the beach. A very nice thing to do and the kids loved the temp car because it had an entertainment screen and they got to watch a movie on the way down. 3- After I picked up the truck the next day a strut busted a few days later. Even though it wasn't listed as things to fix they replaced the strut at no cost to me. So I give a thumbs up to the dealership and especially Rafael. He is a stand up honest guy who really made the experience exclellent.

purchased a 2019 GMC Sierra in January this y... I had to purchase amother engine 5500.00 and now…read morethe transmission is n working properly... no help at all from the dealership DO NOT BUY ANYTHING FROM THEM ... you have been warned

Patriot Auto went above and beyond in fixing my car. He diagnosed the issue quickly, explained the…read morerepair process clearly, and ensured everything was running smoothly

From the owner: we sell medium to heavy duty trucks including dump ,box ,stake, and refrigerated units able to ship…read moreanywhere in the world in business over 40 years we have an above average rating with e-bay and safety inspect all units before delivery

It's been two months since I wrote the update. After spending $2500 on a transmission, I am now…read morespending $1000 for two new ball bearings and suspension work. Please read the BBB reviews on this place before you do business with John. I read only the reviews on his website which are clearly handpicked. This 2010 Subaru with 120k miles for $9000 has now cost me an additional $5000 in one year. I have all the receipts. I was sold a lemon--please don't make the mistake I did.

Total scam of a place sold us a car and then refused to take it back when we noticed issues with it…read moredidn't register it or get the sticker within the 7days of a window for mass I highly suggest going to another place I am a disabled veteran on limited income so went here hoping that we could get something decent instead we got taken advantage of John is nice while you are in the buying process but once that is done he is a total jerk he doesn't stand by anything he says or promises he sells junk boxes and doesn't disclose the issues with them so your responsible for them after total scam of a place go somewhere else to save ya self the trouble

Worked here for 19 months prior to being fired for expecting a clean bathroom free of feces and…read moremenstrual blood. Wrongfully terminated for asking a grown woman of a coworker to clean up after herself. Apparently that is "harassment" here at Ballard truck center. Conniving management.

From the owner: New Trucks, Used Trucks, Dealer, Mack Trucks, Volvo Trucks, Isuzu Trucks, Hino Trucks, Truck…read moreRentals, Truck Leasing, Truck Repair, Truck Parts, Truck Service, OTR, Over the Road repairs, commercial trucks

Classic "used car salesman" here. They are the nicest and most friendly people but their service is…read morethe worst ive ever received in my whole life. When i test drove the 2014 Isuzu NPR before buying it I asked them about the brake light coming on on the dashboard, the steering not coming back to center, adding a loading ramp to the back of the truck, putting a new diamond plate on the floor of the box, and waterproofing the back of the box/roll up door; they said they could get all of this done for me plus a safety check and it would all be included in the final price. I bought the truck that same day - June 15th, they told me they would try to have the truck ready for me on June 18th. Then on the 18th they told me it wouldnt be ready till the 22nd. Then on the 22nd they told me it wouldnt be ready till the 24th. Then on the 24th they said they would deliver it to me on the 25th or 26th. Then on the 26th they said it wouldnt be ready till the 28th. Then on the 28th they said it would be ready on the 29th. Then on the 29th they said it would be ready the 30th. When i picked it up July 1st it wouldnt start and they had to put new batteries in it for me. Then during the 1.5 hour drive back home the brakes were super squishy just like the test drive and the brake light on the dashboard would come on every time i used the brake. I also discovered later that day that the ramp they installed didnt work, and the first time i opened the door to the box the weather stripping they installed fell off. The 2nd day after picking the truck up the truck wouldnt start and i had to call roadside service. It ended up being a loose starter wire they did not tighten when replacing the starter a few weeks prior. They kinda fixed the brakes and steering for me afterwards but I still will be bringing it to a different mechanic to get everything fixed good. When I talked to them about the service i received they said sorry they are super busy right now. So watch out, it seems they are so busy they are forgetting a lot of things and offering rushed and terrible work.

From the owner: Looking for used Freightliner, Isuzu, Hino, Ford Super Duty, Kenworth, International or other…read moretruck? Go straight to your #1 used truck dealer in East Providence, CSM Truck Sales. Box trucks, dump trucks, sleeper cabs, reefers... we've got 'em all!

do not shop here. the guy is very very rude talks super fast and rushes you off the phone. they…read morewill not do business over email because they know what they are doing with these cars should be illegal. this is by far the worst car company ive ever had to deal with and i will never recommend them to anyone. be careful with these cars they will break down on you (like any other car could of course) literally after the 30 day warranty the whole car has been falling apart. not a good company at all i give them a negative 5 stars

From the owner: Buy here pay here in Providence, RI at Mel's Motors. Mel's…read moreMotors is a locally owned used car dealership specializing in buy here, pay here. We're located at 1210 Elmwood Ave, Providence, RI, offering a wide selection of reliable preowned vehicles. With inhouse financing options (credit issues welcome) and a reputation for fair pricing and attentive customer service, we're dedicated to helping Rhode Island drivers find quality rides that fit their budget. Open weekdays and Saturdays for your convenience. Buy here, pay here at Mel's Motors. Visit us today.