They gave me an appointment window of between 8 and 12 a.m. which leaves you just sitting around…read morewaiting. They didn't show up at all so continued to wait the entire day, wasted my entire Saturday. They did not have the decency to even call. I will find another plumbing service that respects their customer's time.

ZOOM was very easy to deal with ...They got to my job immediately...Work was completed…read moreproficiency...Scot their plumber did excellent work and tested what he did ...Would recommend them 100% .....Happy Customer

1* is too high , although nothing lower! Buyer Beware!…read more 7 years ago we contracted Island Mann to redo our the master bathroom plumbing to include install jacuzzi tub, shower enclosure and all plumbing drains, hook ups etc. This included removing the sub floor to update pipes/drains. Over the next few years we were able to use the tub infrequently because the draining water resulted in backing into the shower. We used the tub infrequently as the effort to not flood the bathroom from overflow was a nuisance. Island Mann told us something must be stuck in the drain...Fast forward to late 2024 when we developed a leak in the shower drain running downstairs into a closet. 2 professional plumbers said the drain pan/drain failed after looking at the opened ceiling in the closet downstairs where the leak found its way out. Today, my go to plumber guy demos the shower floor and removes the drain pan and drain and finds that the original install was incorrect!!! The Kerdiboard covering on all walls and floor was not sealed at the edges of the shower walls and not at the wall side of the long drain. There is also mold as the backing drywall was soaking up the water from the failed seal at the drain and moisture from the edges of the shower. The drywall was moldy. IN ADDITION - my plumber cut drywall from the downstairs closet to expose the drain pipes above. On cutting into the vertical wall, he found that the original pressure fitting still contained the original plug for the pressure test. The plug in the drain line restricted water flow. That is now removed and the cause of the restricted flow to cause the tub to backup identified and fixed. Certainly incompetence on Island Mann installers to overlook removing this part and not installing a cap. Essentially Island Mann plumbing does not know squat about redoing shower nor careful about the quality of the job. We spent lot of money and got screwed by incompetence. I laugh because they made a bid deal that we must use KerdiBoard instead of hardiboard or something else for waterproofing, and that he must install Kerdiboard correctly or the job would not be guaranteed. If they would have sealed all the edges carefully we would not have the leak and moldy drywall in back of all the waterproofing shield. We did have unsuccessful plumbing encounters with them after the bathroom install with regard to some leaks and minor plumbing in other part of the house - they overcharged and refused to open some pegboard in the garage to reach a leak, all very petty. I would avoid this contractor like a plague!!!

I was quote a $69 Technician Fee which doesn't apply to the services. Nor was I given an estimate…read morefor the requested services. They really wanted me to give the $69 without assurances that they could perform the work or what's an estimated cost for this work. She spoke to me about an hour later and said that the technician fee would be $90. Still no estimate of the total cost. I explain that we're a non-profit organization and we can give them a blank check and that I needed and invoice to submit to the Board of Directors for approval. I never received it, yet the technician wants me to meet him and pay the technician fee. NOT GOING TO HAPPEN ! I personally don't feel Comfortable using this company because I couldn't get the information I requested.

Had a great experience with Kim. He installed a new valve and quick connector on my gas line for my…read morewhole house generator. He also replaced my old hose bibs around the house and upgraded the plastic valve on my water heater to a solid all metal valve. Kim was punctual, straightforward, and honest, with very fair pricing. The work was done quickly and professionally, and everything works perfectly. I highly recommend Kim and Drain Control for any plumbing or gas line work.

Flat rate quote helped. Great communication and work was done correctly the first time.read more

10/10 would recommend to all of our family and friends! Amazing company that addressed our concerns…read morein a timely manner. Technician was very knowledgeable and explained the situation thoroughly to us and got the job done efficiently.

The team that came out to our house was professional and hard working. Everyone who helped through…read morescheduling or providing a service was great, highly recommend!

I couldn't be happier with the service Epic provided. He came out to repair a bathtub faucet that…read morehad been leaking behind the wall after I unsuccessfully attempted the repair myself. While YouTube can be a great resource, there are definitely some things that only come with experience and knowing the tricks of the trade. Christian (Epic Plumber) quickly identified what needed to be done, installed the new faucet correctly, and even verified the repair by using the access panel behind the tub to ensure there were absolutely no leaks inside the wall. That extra step gave me real peace of mind that the job was done right the first time. He was professional, courteous, and respectful of my home. One thing I especially appreciated was that he put on boot covers before coming inside. I don't allow outside shoes on the upstairs carpet, and without me even having to ask, he took the initiative to protect my home. It's becoming harder to find contractors who genuinely care about doing quality work and treating a customer's home with respect. Epic exceeded my expectations, and I would not hesitate to hire him again or recommend him to anyone needing plumbing repairs.

I was amazed by the level of customer service from epic plumbing, you could say it was epic! They…read morearranged an appointment at the perfect time, were prompt and professional with a highly knowledgeable technician. Gave multiple options and I Will honestly say the pricing was reasonable for the job and they tried every possible way to get the price as low as they could. I would 100% recommend them for any plumbing need you may have.

Express Hydro Jetting was outstanding. I needed my main drain lines replaced due to severe root…read moreintrusion, and after a really bad experience with another company I found on Google that was predatory and trying to overcharge me, I'm extremely glad I trusted my gut and declined. From the start, he was professional, transparent, and communicated everything clearly. No scare tactics, no upselling, just honest explanations and fair pricing. He went above and beyond to make sure the job was done right and that I felt comfortable every step of the way. Hiring contractors can be stressful, but this was the complete opposite experience. If you want someone ethical, skilled, and trustworthy, Express Hydro Jetting is the one to call.

Brandon was great! I had a broken garbage disposal that I needed replaced and requested a quote…read morethrough Yelp. Brandon messaged me within a few minutes and showed up the very next morning. He communicated clearly with me throughout the process, was friendly, and price was fair for the job. I hope I wouldn't need to use his services again, but if I did have the need to, I wouldn't hesitate reaching out to him again.

I recently had the pleasure of working with AAA Action Septic Service, and I couldn't be more…read moreimpressed! From the moment I called to schedule an appointment, the staff was incredibly friendly and professional. They arrived on time and were very thorough in their inspection and service. Sr. Tech Johnny took the time to answer all my questions, which I really appreciated. His attention to detail and commitment to customer satisfaction is evident. Plus, their pricing is fair and transparent with no hidden fees. I highly recommend AAA Action Septic Service to anyone in need of septic services. They truly go above and beyond to ensure their customers are happy!"

I moved to Cleveland in 2023. Setup service with AAA. They forgot to renew year 2, so I had to…read moreset it up again. Then year 3, this year, they did not return a call where I was asking about renewal and then told me they are not accepting new customers. My contract expired on 8/12 today is 8/28, I called two weeks ago to find out why they had not renewed, no one called me back but now they are not accepting "new" customers. I am not a new customer. I am a pissed off existing customer who is now becoming former customer. The administrative personnel have no clue what they are doing. I am moving on to your competitor. I do not recommend this service.

This is the second time I call Texas Premier Plumbing to check a problem in my house…read more I was told by another plumber that the job will cost over $600, but when I called them for a second opinion, They came on-time, did the camera inspection and diagnosis, and discovered that the issue is not in my house, but in the main sewer. I paid a fraction of the price of what the other professional requested, and for the repair, I need no more than calling the City of Houston and ask them to take care of it. I am a happy customer, and I recommend TPP with all my heart.

Beware: Texas Premier Plumbing Did Not Complete the Work They Claimed…read more I hired Texas Premier Plumbing twice to tunnel under my home and replace all cast-iron plumbing. Both times, I was told the work was complete. A few years later, I had another plumbing issue, only to discover that cast-iron pipes are still under my house -- meaning the work I paid for was not fully done. When I tried to address the issue: * Phone calls were ignored. * Emails went unanswered. * When I finally called from a different number and asked to speak to the owner, I was repeatedly given the runaround by the receptionist, probably the wife. Once she realized I was recording the call (for accuracy), she hung up on me. Now, they won't answer at all. This level of dishonesty, unresponsiveness, and avoidance is completely unprofessional. I'm escalating this matter to the Better Business Bureau and considering other options. If you're considering using this company, I strongly recommend you think twice. I trusted them -- and they failed me.

Ell-Dee has been my go to plumbing company for over a decade. They are always fair in their pricing…read moreand do excellent work. Always my first call, and should be yours too. I recently recommended Ell-Dee to a friend and they saved him from a $600 "repair" recommended by another company.

It never seems to fail. We have family coming for Thanksgiving. Last night we had a leak in the…read moreattic over the kitchen and had to turn the water off until Ell-Dee Plumbing showed up today. The owner, Steven Denney, said it would be Wednesday, so I said that's ok. I needed something sooner. He said he would have someone out by 6 pm. He called earlier, said someone cancelled and someone would be out by noon. Joe and Caden showed up, assessed the situation and had us fixed in 30 minutes. The pricing was fair and a slight shock that it was so inexpensive. I cannot thank them enough. Give them a call @ 281-334-2288 for great service and a fair price.