The part of the company that is the initial response was very good. Then you get handed off to the…read morefolks to put things back together. That has been a horrible experience. Workers who damage your home, your personal items cause damage in rooms that were never affected. We gave them the opportunity to fix. Very slowly they did address issues and then created new ones. After asking for the contractors they use to please be given a plan a month later a plan was written. There are huge language barriers with people that come. Carpet was replaced but it has major color differences so much so that the manufacturer adjuster came and verified and ordered all new. The workers knew this and laid it anyway. Carpet just came in again and literally got laid yesterday. Workers used my dining table ate lunch spilt what looks like hot sauce and left dirty shoe marks. We have given so many opportunities to do the right thing. And by the way their invoices were paid immediately so there is no excuse that they ever had to wait on us. Please someone tell me why it would take 9 hrs to lay appx 400 sq ft of carpet and 1 regular staircase. I realize that getting competent workers seems to be more and more challenging. Perhaps training, having oversite, fully understanding your workers abilities and lack thereof would be a step in the right direction. If we had only used the cleanup portion we would have been fine. Lesson learned. I'm glad others have had good experiences they likely didn't have the crew that we did. If companies set up their work force for success they can deliver a successful project to their clients. ​

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Shame on Midwest Remediation. I initially thought I was one of the few with a grievance, but after…read moreseeing so many similar complaints, I am shocked they are still in business. Following a flood in my basement, I requested a quote on December 18, 2025. Seth repeatedly led me to believe the estimate was almost ready, causing me to delay hiring a different company--a decision I deeply regret. They didn't actually start the work until January 2026. Furthermore, they were completely dishonest about the costs. I was told the total would be $21,000, but that a $5,000 credit would be issued via a change order because they used cheaper materials. I have the text messages to confirm this agreement, yet they are now claiming no such promise was ever made. Their lack of integrity is appalling. Avoid this company at all costs.

Don't use them. They quoted me twelve hundred dollars to remove duck work under my bedroom and…read morebathroom. They only removed three feet of duck work under my bathroom but they are still trying to charge me for all of it. And now , the salesman that came out to give me an estimate is telling his boss that price that he gave me of twelve hundred was only for the bathroom , not the bedroom that is a lie. The salesman's name that came out to my house is Drew Smith. I still have a septic smell that blows into a house when the furnace comes on. Because they did not remove all the duck work that had receptic water in it.

They are extremely friendly and knowledgeable! They have done work for us at more than one…read moreproperty, and have done an excellent job with great communication! Any questions we had were quickly answered, and in great detail!

As a Realtor, it is important to have contractors that are professional, dependable, trustworthy,…read moreknowledgeable, and provide good service. Residential Mold Services are all these things. Prior to the work being done, I was given a detailed proposal of the the work to be done, which I then signed and agreed to. When the work was completed, the numbers did not change. The contractors described the scope of the work that was completed in detail to me in an honest and transparent fashion. This company did an excellent job! Crawl space was treated for pests, mold, and a vapor barrier was installed at an excellent price. Work was completed the same day, so no one was inconvenienced. Pricing was quite reasonable. Drew, Karen, and Jessop were wonderful to work with. Warranty certificates for the work that was done provided. Given the fact that other Real Estate companies such as FC Tucker endorses RMS, just reinforces my opinion that this is definitely a company to consider when having this type of work done.

Trevor was amazing every step of the way! Where other companies have taken advantage of us, Trevor…read morehelped us recover what was right to do a total roof replacement properly. Their crew was neat & tidy & left zero materials or mess after. I've never had such a great experience with a contractor before. His communication was professional & timely & honest. We are beyond thankful.

Great experience working with Trevor! Very knowledgeable, detailed, and professional. Highly…read morerecommend him for any roof inspection.

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

I Called them and had guys at our door within two hours! Great, friendly service. Thank you for…read morecoming out so quickly in the midst of an emergency.

Cody was very responsive and came to the house quickly to talk through various home projects and…read moregive us an estimate. We received the estimate in a timely fashion. He is a great communicator and we look forward to working with him and his crew!

I had them remodel two bathrooms for me, and they did great and were very affordable! The owner…read moreCody and his team were super nice and rolled with a couple changes I had along the way too. Will definitely use them in the future.