Refused my gift certificate of $100 that expired one month ago. Terrible customer service.read more

Underwhelming nail set. They are so thick. They don't look natural at all . They are lopsided. The…read morepinky nail is a joke. It has so much product caked up on it. I walked in with long, beautiful natural nails. And in the process of her taking my nails off, she cut every single one of my nails. Truly a terrible experience . I wanted a new full set and I have every regret going to this shop.

I sat down for a manicure. I left because the pad where my hands would go was dirty from previous…read morecustomer/s. I asked if they had a towel and he said no but he could clean it. He proceeded to "clean" it with a dry rag. No cleanser. I said I'm sorry but I'm going somewhere else. It is misleading because it's in a boutique area of town. It is true that it is now called Thumbs up. This experience left me questioning the cleanliness of equipment used. I would rather walk around with ugly nails than have them done in a dirty place. I'm from out of town so it's hard to know where to go. Ratings are misleading.

Been getting my nails done here since she opened. The best!! Will always accommodate you and great…read morework done. I love a clean nail and they do exactly what I like. Pedicures are unmatched. Ask for Karen or Teresa. Pro tip. Make an appointment you will thank me!! They are super busy so it cuts down on wait time !! Will never go elsewhere!!

Amazing customer service! Was welcomed entering the building and was offered a water or soda. Clean…read moreenvironment and music was vibing. Everyone was nice and friendly. Got a manicure and pedicure. The employee took his time giving me a French pedicure and turned out amazing! Definitely found my place to go for my nails.

So upset. I had a 1pm appt that I had to give them a credit card to hold. I got there at 12:50 and…read morethey didn't start on my nails until 1:20. I left at 2:40 and missed a meeting! On top of that, they cut my nails so short that now I'm embarrassed to have them seen at my meeting tomorrow. She told me it took so long because I waited too long to get my nails done so there was a lot of dead skin, but I was literally in there with the same nail tech 3 weeks ago. I went in with lengthy beautiful nails and left nearly two hours later looking like I chew my nails.

I had an eyebrow wax with a pedicure, basic, no gel with an overlay and cat eye on my hands $93…read more the color on my nails wasnt carried to the edge of the cuticle

Mimi is amazing and I can trust her to design my nails. I…read morehave been coming here for a while now. She is friendly and the best nail artist in town ,my nails always look fantastic. I can not recommend enough. Once you're one of Mimi's clients, you won't want to go anywhere else.

I came in today for the first time in quite some time for mommy and me spa pedicures with my…read morebabygirl. My son didn't want to come with us today. I think he was happy to have the house to himself and no one to bother him or ask him to do anything but he usually comes to get a pedicure too. In all the time I've been a patron of this salon, 95% of the time, I get the same 3 people for us. The other 5% that I haven't been with them is because I needed an appointment on their day off. I always have a great experience. It's a great atmosphere. Generally quiet and relaxing. The massage chairs are older but still in working condition. Today, one of our favorite people was out but since it was just my daughter and I, that was fine. When we got there, they were with clients so we went next door to Publix and came back about 20-30 minutes later. I always get the Nail Time deluxe pedicure and gel polish. My kids usually get the same pedicure and my son gets clear on his nails. Today, she got the reflexology pedicure and regular polish because she likes to switch up her polish with her mood. I've only had a so so experience once and I made sure to never sit with that nail tech again. I don't remember her name nor do I know if she's still working there. This was a couple years ago. For us, we always give nail time 10/10.

I have been to this nail salon twice now. The first time was just for a manicure, and today was for…read morea manicure and pedicure. I have been impressed by their service and professionalism each time. They offer packages combining manicures and pedicures so that it is less than purchasing separately. And offer pedicures for as little as $33 on up. Today I'm trying their reflexology pedicure. Their thoughtfulness by providing a straw with the complimentary drinks is just one example of how they try to make amazing customer experiences. Another example is how they offer semi private pedicure rooms so that groups can have pedicures together more privately and even offer a semi-private with only two people pedicure area. They have a large salon, and quite a few people on staff so appointments aren't required... However, due to popularity and quality they certainly are recommended even if you call 30 minutes ahead so that they can plan for you to be there with less of a wait time. Today, on a Saturday, I called at 11:30 and they were able to accommodate a 12:45 manicure and pedicure appointment. One thing that I found to be different about this nail salon is that almost 50% of the clientele when I've been in there has been men. I haven't been able to get my husband to join me yet, but time will tell.

Paul and Paul have always done well with my nails. They have great service and always work with my…read moreschedule.

My first time in and it was a great experience, I was able to make an appointment by calling. It's…read moreclean new and very experienced nail technicians. I always dread getting my nails done because it takes forever, not here, I was in and out in 45 min! I did dip nails and they turned out beautiful.

Got the collagen pedicure comes with massage, hot stones, hot wax. Legs felt super soft. Very…read morerelaxing.

Amazing work on my nails always! Love this place love the service and definitely love the results!…read moreRecommended! Thank you

Excellent service, great attention to detail, no rush to get me in and out. I highly recommend VP…read morenails.

4.5! I enjoyed my time here. It was clean and you can tell they have a lot of regulars that they…read moreknow well. I got a mani pedi and my nails were very cute. The lady who did my nails did a good job!