I purchased a new Maytag washer. I had compared models and prices. We got a good price, plus got…read morenext day delivery and set up. Great people to deal with.

We bought a brand new Whirlpool Cabrio washer and dryer set for $1500. The dryer had a problem…read morewith the sensor. I called them, they were to call me back for a service appointment for someone to come fix it...they confused our number with other customers with the same name. I never heard from them for a week. I had to call THEM, they figured out their "miscommunication". Another week goes by, serviceman comes, diagnoses the problem and comes back 2 days later when the new "part" came in to fix it. He says its fixed, I believe him, it was not fixed, he did nothing to fix it??!! So I call Foster's again. I tell them I want a replacement dryer, that was BRAND new, or was supposed to have been. Tyler the salesman tells me that regardless whether I keep this faulty dryer that I have or not, he's gotta get it fixed, so he sends out Cooks Appliance in Nixa to fix it. They Cook's guy runs a diagnostic on it, and sure enough the sensor is completely faulty. I tell the Cook's guy that it's being replaced and I could care less if he fixed it or not. The Cook's guy sounded shocked that Foster's had ordered it to be fixed if they were just going to replace it. Meanwhile, I am wasting MY valuable time waiting for a service-guy out to fix something that I'm not even going to keep, per Foster's request. So, then I am told my NEW replacement for my NEW dryer is going to be delivered today on Thursday, I wait around all day...finally later in the afternoon I call Foster's to see where they are, and I'm told there was more "miscommunication" on their end and my dryer was there but didn't make it on the truck today!!! I am not going to be here tomorrow or the next day which puts me into waiting on Foster's for yet ANOTHER day into majority of my Monday now. I am not pleased, obviously there is a communication breakdown, and fulfillment is not at all what it should be with this unorganized bunch. It's now been over a month waiting for my dryer to be fixed or replaced!!

I have used Same Day Service since 2011, for home maintenance and repair from plumbing to finish…read moreremodeling carpentry. The owner is very diligent in assuring customer satisfaction.

Called for an emergency serpentine belt replacement. Michael was out within 45 minutes. We picked…read moreup the part and he got it replaced. Took a while due to the massive thunderstorm on 7-7-23 but after a bit he said screw it and he was on his back under the car in the downpour. The bill was super reasonable and we would definitely call them anytime we break down in Springfield.

4/12/22 Very knowledgeable, diagnosed the problem with my…read moreGoodman heat pump in 15 min. Fixed the wiring problem the installer could not figure out all last summer. I will never call anyone else.

Horrible customer service! "Not our problem" is what I got when I called to complain about their…read moreimcompentency. Was told owner would call me back and they never did. DO NOT use this company! Watch your billing and keep an eye on the techs as they seem to like to milk the hours they are there. 0 stars!

I would not use this company again as they are pricey and not transparent in their billing…read morepractices. I used their services twice and both times ended up paying over $200 each time to replace very inexpensive parts. I paid out over $400 in the span of a month or two to them on the same machine. When I requested an itemized bill, Daryl refused to provide one. It should be no problem to show the customer what you charged them for. When you refuse to be transparent in your charges, that does raise some questions about billing practices. I also tried to pay my bill over the phone and they attempted to charge a $15 fee even though standard credit card fee is only 2-3%.

We had purchased a used fridge from a individual and when we got it home it wouldn't run right…read more Darryl came out. First question was did we buy it off Craig's list which we had. He barely looked at it and said it was probably a electronic control and they had been discontinued. He it was junk! After talking to others we went and bought a .99 outlet and now it works like new. We paid the $75 service fee but we won't use their services again.

These are the nicest people in the business! I've called them for service pumping out my RV tank…read moremany times and they've never disappointed me. They always show up on time, they're always polite and they always go the extra mile to help us out. And best of all they were also the least expensive. What's not to like about that.

Poor business practice. Never return calls. Hard to reach. Took back a rental when we were still…read moreusing it because they were short at another event, bigger event, more money for them, so they put us in a bad position.

I bought a washer & dryer from Missouri Furniture (never buy there!) & I paid to have it installed…read more Well the guys from Missouri furniture set it up incorrectly so my dryer stopped working 11 DAYS into having it. Remind you, it's a brand new dryer. Well Performance Laundry sent a technician to get it working temporarily till the right part came in. So today they sent another tech I hook it all up correctly but I needed to call Missouri furniture to get a new cord from them so it didn't short out & stop working. The technician informed me I only had him till 5pm, he went out of his way to go with me to Missouri furniture to make sure they gave me the right part & he came back to install it. I couldn't have been more impressed with Performance Laundry. They have gone above & beyond from customer service to installing parts in a timely manner. I can't tell you how much I have appreciated all this company has done for me! THANK YOU SOOOOO MUCH!!!!

We were very disappointed and inconvenienced THEY DID NOT SHOW UP…read moreWe scheduled two helpers to move our household one week before our move. Two days before they sent a text message they wouldn't be able to come at the scheduled time but would be 2 hours later. That was fine and he asked for $150 deposit by Vemos or Paypal. We do not use those forms of payment but we were glad to pay online or pay in cash that day. Monty confirmed in txt that cash that day would be fine. The day of the move we rented a big truck and were ready to move. One hour before they were suppose to be there we got a txt they had us scheduled for the next day and wouldn't be coming. My husband copied his confirmation txt and sent it to him but we never heard back. This was so hard on us we are in our 70's. Our house was all packed the bed broken down and no one to help. I would like to warn others to not use this company.

They did a wonderful job and they were really really fast I was surprised about how fast they were…read moredefinitely would recommend this company