Had multiple issues on a long ride up through the country and found these guys along the way. The…read moreBEST experience I've ever had at an auto mechanic! Customer service was absolutely incredible. They truly cared about seeing me get safely back on the road. Even did a full check on the car (free of charge) after the repairs were made to make sure I was good to go. 10/10, highly recommended, cannot speak highly enough about Car Pros!

Best car shop I have ever been too! They really care about you and your vehicle. Won't be going…read moreanywhere else

They rebuilt the transmission and transfer case in my 2003 Silverado which I tow with A LOT and…read moreHEAVY. That's been 5 years ago. And I still tow with it, A LOT and HEAVY. It's been perfect.

Great customer service told me the problem and was very nice to deal with and fair$$…read moreGood advice on how to handle this situation

Scott at Mr Transmission today was absolutely fantastic. He was very transparent about everything…read morethat was going on with the vehicle including cost/estimate. Honestly, felt like I was being treated like a family member. I was not spoken down to or spoken to like I was stupid. They did a thorough job helping me figure out my issue with my jeeps transmission and definitely will be coming back

If you know that the best car in the world is the one that is FULLY PAID FOR, come to Mr…read more Transmission on West Market. If you are at the dealership repair department and the guy across the counter says with a straight face, "too bad that's not covered under warranty," come to Mr. Transmission on West Market. My brother-in-law first recommended Mr. Transmission to me and this recommendation sits near the top of a very long list of things for which I thank him. Rick and his team are stand up people who know their stuff. When a friend of mine was quoted what she thought was a high repair price, Mr. Transmission is the first place she called to double check. When it comes to keeping your car running for an honest price, there is no place I would more highly recommend than Mr. Transmission on West Market Street.

A word to the wise. Don't be talked into an after market catalytic converter After two replacements…read moreand $1K the "check engine light" still came on. Josh told me there must be something else wrong with the car and did not offer a refund. The Subaru Dealer verified the problem was the converter and now I will incur an additional cost to get it fixed. Josh's work was fine but he just sold me a substandard part and failed to honor the warranty.

Friendly and informative staff, quick service, and reasonable prices! My 2012 Subaru runs like a…read morenew car again.

I brought my car in for an oil change service and the service man was very friendly, listened to a…read morecouple of my custom requests and had no problem performing them in addition to my oil change. They had ample seating which was very comfortable to sit in. They did a great job with my oil change and they will be my regular go to for future service!

Great service I needed air in vehicle on a snowy day and they took care of me . Thumbs upread more

Great place to your car repaired. They are honest with their diagnosis and and only fix what's…read morebroken. There are not one of those "we will throw parts at it until fixes the problem" type of Mechanic

Have used the Carrol Bros many times over the years. Always quality work, honest, and caring.read more

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

My car wouldn't start so I made an appointment with Ponders and they scheduled an appointment for…read moremy car checked it out called with what they found discussed the repair and the timeline. So with having to order the part needed and the repair it was done in a timely manner and very affordable pricing. Ponders is a locally owned business and they care about their customers and the community. Very respectful people working there

My friend bought a 2018 Ford from Pro Service Auto in Greeneville. She noticed it shifted hard at…read moretimes while test driving it and she told them about it. They told her it might just need to be serviced. She had not had the car 12 hours before it started hesitating and lost power while shifting. The red light came on in the dash indicating the transmission. She took it back to them and they serviced the transmission, told her to drive it over the weekend and they would touch base with her on Monday. She invited me to ride along with her over the weekend. The car is still shifting hard and jerking witnessed by both of us. They did not contact her on Monday. On Tuesday she took the car back to them. Now they are saying something about her "driving patterns" (?) May be causing the problems with what we both think is a faulty transmission. At this point I and she feels they are stalling and giving her the run around. Whats worse is we feel the probably knew the transmission was bad when they sold it to her. If they don't attempt to make her satisfied with her purchase, I would not recommend anyone buy a vehicle from them. I certainly won't nor will I use their services anymore.

3 strikes, you're out…read more.. #1, My daughter brought her 2017 GMC Terrain in with a bad clunking noise, $290 later, no trouble found. 4 mos later found a strut unattached on Pass side and bad brakes and pads all around ($1600 repair from Greeneville Tire & Performance, great work, professional, and problems were fixed; highly recommended)! #2, Brought my 2003 Ford Escape in for dead battery. $280 and 2 days later, nothing found in their electrical tests. Next week, dead battery. Found the cig lighter was direct wired to the Instacam. If car isn't used, battery can get exhausted. Jumped, only use Instacam when using car, problem was self-corrected. #3, Brought my 2003 Ford Escape in for a check engine light. They checked it for $98 and told me too rusty to repair. Got 2nd opinion from Rusty's in Greeneville and $90 later was all fixed. Turns out squirrels can be deviates. Move your cars daily. All fixed. Went to Owner, Kent, I believe (something like that), of Pro Service with both bills. Explained and all I got was Mr. Dummy staring back. No offer to compensate, split, or even apologize. Told him I'll never be back and he could care less. DON'T USE PRO SERVICE UNLESS YOU WANT TO BE USED! TO THIS END, DON'T GO TO PRO SERVICE AUTO (unless you want to be ripped off)!