This was my first time using a carpet cleaning service and there's no need to utilize any other…read morebusiness from now on. I purchased my rug from a going out of business sale so it was FILTHY. I purchased the rug with faith that it looked how I thought it did under the dirt. I searched google and called Precise. Rich had amazing customer service! Clear explanation of price, average pick up time, sent confirmation emails and responded quickly through text. I attached before and after pics.

Always great customer service and fast to reply. Highly recommend for carpet cleaning and other…read moreneeds!

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

I was extremely pleased with the service that I received from Zerorez…read more The booking of my appointment on their website was extremely easy. Then confirming and further communications via text messaging was also very smooth. I had no human contact or interchange, until my technician arrived. Typically this would have bothered me, but it worked and everything was done well. My technician called before his arrival to alert me that he was on his way. When I scheduled my appointment, it was for the window of 12 PM - 3 PM. Shawn L was arrived at the beginning of the appointment window and was done and gone by 1:30 PM. When he arrived, I walked him through the rooms I needed done and pointed out the problem areas. I needed their "pet treatment". I tried to do a dog rescue and it did not work out, so I had areas that needed some extra care. I was totally impressed when he was finished cleaning the problem areas. There was stains left and the odor had vanished. Even a couple days later, the odor was still absent. The living room which had no problem areas, looked as good as the day it was originally laid. It was nice to see that they had and used protective coverings for the corners in my home. Zerorez really cares about your home and do their best to protect it. Shawn L., was super professional and polite. His politeness reminded me of the boys on, Leave It To Beaver. It was a politeness that you just don't see anymore and it was pleasing to see. If you've got dirty carpets, I'd recommend that you use, Zerorez. Happy Cleaning!

This makes the second time we've had ZeroRez out to clean our carpets. Both times the carpets…read morelooked and felt almost new! We have them on a six month schedule. The technicians are very knowledgeable, so helpful and super friendly! They were both on time and were very efficient. Right now they clean the two bedrooms upstairs, and two flights of stairs. The technicians wore uniforms and the company logo was clearly visible. We're gonna continue our service with them and may have them clean the grout in the tile floors. It seems that there's always some kind of deal or promotion going on for most budgets.

We have lived in our house for 30 years and have had every carpet and upolstery cleaners do our…read morefurniture and carpet. Andy's certified carpet cleaning is by far the best we have ever expierenced. Most companies are in and out work from a truck, and the try to upsell their products. Andy comes in, measures the areas gives you a firm price and talks about extras up front. He clean a 21 foot sectional, making in look and smell brand new. He started promply at 9:00 we walked trough did the measuring and told me the price and stuck to it. He did not finish until 4:00 p.m. working straight through. The best job ever! He is a great guy, very commited to doing great work. Unlike many other companies did not tack on 3% surcharge for using credit card. Highest recomendation I can give a service company.

Excellent communication gave direct contact information. Offered to go over detailed pricing…read more I only went with another company due to the distance from my home to this location.

The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

David and Josh were very professional and friendly. They made us feel very comfortable with the job…read morethey were doing (sewer backup cleaning). We would refer them.

Eric was very friendly, courteous and replied fast…read more Originally I wanted to bring my rugs to someone and this company comes to you. They plan to have a building soonish. I would work with this company in the future

Eric at Castlewood Cleaning & Refinishing did a great job on the floors of my Victorian house. He…read morelistened to what I wanted and came back with a professional and well written estimate, along with a great price. I wanted something unusual for the hardwood floors - I didn't want them looking shiny and new like something from HGTV, but I wanted their antique qualities and character to remain. Eric did that for me and I'm very impressed. Communication was excellent, working with him was excellent, and I'm very grateful for his talents and skills - I think my house is grateful too. Thanks!