Daniel Budure installed my flooring in August 2016. We have very much enjoyed the system. Well…read morefast forward to now (February 2026), our dishwasher needed replacement, and we needed to remove the flooring in order to get the dishwasher out. I called Daniel - and after almost 10 years he still answered the phone! He sent over Andrei to remove the flooring so we could replace the dishwasher and then Andrei came back to reinstall the flooring. Fortunately, I kept two boxes and now the floor looks as good as new again! This was a small job for Desert Wood Floors, but they handled it just perfectly. I highly recommend these guys! Thanks Daniel and Andrai. John Gregg Jr.

I am writing this review about the poor services I received from Desert Wood Floors LLC, ROC 303997…read morerepresented by manager/owner Alin Budure. I first contacted Alin Budure (Bibi) on September 26th to ask about a quote for vinyl flooring for my cabin located at 2942 Wildcat Trail, Overgaard, AZ, 85933. We had been constantly in contact via text or calls and he gave me a quote of $4,125 that included the vinyl flooring install, removal of old baseboard and install of new ones, furniture move and removal of old carpet. A contract was never provided by Desert Wood Floors LLC and a start date was never established. On October 27th Alin texted me he will be at the house in Overgaard around 7-8 am to start the floor install. On October 28th, two of his employees arrived at my residence in Overgaard. None of them spoke English so it was extremely hard to communicate with them. Therefore, I called Bibi several times to help with communication between the workers and myself. All this time I was under the impression that Bibi would be the one to install the floor. Or, at least come with his employees to assess the job needed to be done. Never expected two non-English speaking employees to show up without their manager even assessing the job site. The two workers moved the furniture, removed the old baseboards, removed the old carpet and installed the floors and the new baseboards (as agreed) by the next day, October 29th. Bibi had not come to Overgaard to do a walk through but the same day, October 29th, he sent me an invoice and requested to make the payment via check in his name (Alin Budure) not his company. On November 7th I wrote him a check for the entire amount of $ 4,125 that was cashed by him on November 10th, 2023. On October 29th, I sent Bibi pictures with issues found (floor planks edges not meeting, chips in floors around the shower and by the doors, nails in the T-molding), cut extension cord). Bibi stated that "that split piece can be put together with no problems" , "for the nails, they need caulking", and "you can put same color cocking in the chips in the floor to cover them". On November 3rd, when my ETS was installed, I noticed few other issues with the floor around the house (floor buckling in few spots, planks edges not meeting with space left in between planks, chips in floor, moving floor when stepped on, and significant differences in floor height) . I called Bibi at 1700 that day, no answer, he called me back at 17:12 and again I expressed my concerns regarding the way the floor looks and it was installed. He then stated "I don't know what's there, I haven't seen it" and "what do you expect, it is too cold there". I then explained Bibi that the temperature in the house is constant at 65 degrees and maintained by both an ETS (electric thermal storage) and a gas stove both controlled by thermostats set up at 65 degrees. He still stated that it is too cold and started raising his voice to me. On December 20th at 1000 and 1048, I called Alin again informing him that I will be in Overgaard the next day (December 21st) and I asked him to at least come over, asses the floor and repair what needed to be repaired rather than having to go a different route. Alin then asked "are you threatening me?' I said no, I am asking you to fix the issues in an amiable way and do right by me". He further stated "you can do whatever you want, you will not get anywhere". Alin was literally yelling at me saying "I never wanted to put the floor". I reminded him that it was solely his decision to take the job and that he was paid in full for it. As I saw the conversation wasn't a cordial one, I ended the conversation. On December 21st I went back to Overgaard and I sent Bibi more pictures/videos of the floor. In some places the floor height difference is up to three quarters of an inch, chips in the floor planks (at the edges), floors buckles in multiple places), floor planks edges do not meet with significant gaps in between. As the previous phone conversations lead nowhere and Bibi was constantly rude and raising his voice at me, I decided to email him instead of calling/texting. On December 23rd, 2o22, I sent Bibi 9 emails with videos and pictures of the floor included asking him to review the pictures/videos and to repair the floor. He has read the emails the same day with no reply. On December 31st, 2022 at 1119, I sent Bibi another email reminding his that I received no reply and I am still waiting on his decision to repair the floors.

Elvin, Kevin & team are unmatched. They did an addition for us earlier this year and everything…read morefrom start to finish exceeded our expectations (wildly rare for contractors, in my experience). Their quote was comprehensive and far more competitive than others we gathered. They were flexible with us on timing that worked for both parties and were super thorough on communicating what was happening daily. They ended each day with photos of progress made and an update on what would be happening the next day, timing for those coming to the house, etc. They worked with us on our more unique asks (installing super old antique doors) as well as guided and advised us on bigger decisions (removing walls, where to put build-ins in our mudroom, how to best configure our new closet). Crazy enough, we finished on time - actually a couple of weeks early. They've been back a couple of times since just to help with small things we ended up wanting revised or that we messed up (like my husband backing into our new stucco....). They care about their work and their clients. I cannot recommend them enough!

Elvin and Kevin and their team are unbelievable! They built us an office with a gorgeous built in…read morebookshelf and french doors. They also moved lights, added an additional built in and new counters. We cannot recommend them enough. They are very reasonably priced, communicative and also just nice. We seriously could not have asked for a better experience. 100000/10

Heath and his contractors did a phenomenal job converting our den into a media room, complete with…read morespeakers in the ceiling. We currently have them finishing our kitchen/dining/living room renovations. I'll be back with an update. If you want a contractor that does precise, clean work with an expansive background to tackle projects ideas that are out of the norm and does it at a more than reasonable market value, then Urban Customs needs to be your next hire.

UPDATE! it's been over 4 years and many dogs and cats and people and the finished floors have held…read moreup FANTASTICALLY! No bubbling or peeling up of the finish, they've sustained through cat and dog pee and poo, little kids spilling all sorts of things, I even spilled nail polish on the floor and used a little bit of acetone (I know I know) to clean it up and the finish wasn't affected at all! (I don't recommend this but it worked in my case) I'd still recommend them 100%! Very satisfied several years later.

This business did our whole entire house and now we are having to fix at least 14 tiles due to poor…read moreworkmanship! On top of this the customer service is horrible and has been nonexistent. Have called gone into the store and still have not received any help for their poor workmanship. Avoid this place at all cost. We are also having to rip out their bathroom tile work because how Unprofessional and horrible work they do. This business will just take your money and leave you with a pain in the side. Please, again avoid this place at all cost. See pictures of the worst craftsmanship and tile work I've ever seen.

After waiting 72 hours I'm able to write a review which will not come across as slamming this…read morecompany online. An acquaintance of ours recently had tile floors installed in their home over the summer. The pictures looked great and this company was recommended. We contacted the owner and set up or consultation for the plans we had for our home. We agreed and placed a deposit. It took one week, and our main floor and guest bath were all tiled. We were happy and excited to have the other parts of the house, bedrooms and master bath tiled. We saved our money and called for part two. The one item we added was tiling of our master bath- to include removal of the vanity and adding tile for a feature wall behind the vanity. We paid 50% in December and scheduled install for spring break in March. After verifying workers would show on Monday the week before, we moved all 4 bedrooms into the garage and began camping in the living room. Monday morning arrives and the workers do not show. They cancel for the day because they behind on another project. Day two goes great and we are excited at the progress. Day 3- the bathroom tile installer called in for the day. Day 4 all the floors are done and are being grouted. They dug holes in our brand new installed landscaping in our front yard. After addressing them to not so this, new plastic barriers and new landscaping that's less than a month old, they literally dug a second hole in our front yard breaking the plastic again. Day 4 also-The bathroom has very little progress.... Day 5- the installer comes with their child. We tell the owner we can not take anymore time off work and can not be there Monday to finish up as we can see it will not be finished. Day 6- kid is back on site working with installer cutting tile and installing fyi... we are communicating with owner that the full feature wall needs to be done- what we paid for- and the installer did not want to do. He felt the new vanity would cover it. IT DOES NOT MATTER!! if I want to change my design to two pedestal sinks the tile should be installed professionally and we PAID for it! But sadly, the worker left that day, saying he was done. Grouted over newly laid tile with no spacers and begrudgingly... and it looks horrible. We paid our contract but refused to have them back in our house. We hoped they would do the right thing... an unfinished, unprofessional job.... They did not, they actually blew our phones up to get the check cashed and verified at our bank the next day... We sent photos, we communicated, we weren't bad customers... we we're screwed over and exploited for not being "those" customers

Excellent Work -- Highly Recommend ESP Floor Covering & CareI…read more couldn't be happier with the work ESP Floor Covering & Care did on my home in Sun City. They removed the old carpet and replaced it with beautiful GE008 Cognac luxury vinyl plank flooring, and they also replaced the tile work outside my home. The finished floors look fantastic. What impressed me most was the care they took with the entire job. They weren't rushing to get in and out. They took their time, did things the right way, and pointed things out to me as they went so I understood what they were doing and why. Everyone was professional, knowledgeable, careful, and easy to work with. Another big plus: the estimate matched the final cost. There were no unexpected charges or surprises at the end. I really couldn't ask for better people to work on my home. Excellent workmanship, honest pricing, attention to detail, and true professionals. I would absolutely use ESP Floor Covering & Care again and highly recommend them to anyone in Sun City and the surrounding area.

We worked with Erick he came highly recommended from other friends who have used his services in…read moretheir homes. Erick does work with his own flooring vendor. The flooring vendor was great to work with they had good options. The workers who completed the work in our home were kind and efficient. They had our floors done in about 3 days. It was great. We are very happy with our floors and how everything turned out. I would highly recommend.

Price, quality of installation, and customer service was SPOT-ON. Our new floors are *exactly* what…read morewe wanted, including the new stairs with a custom-look square stairnose and white risers. The foot feel of the LVP is amazing, so much better than the product we had slapped down from another company 4 1/2 years ago. Mayfair's installer came out and reviewed the entire project with me ahead of time and we discussed all the options to level our "Pulte special" second floor and they did a fantastic job. The baseboards are awesome too! Highly recommended and Rick is a great guy to work with.

Rick and Wyatt are ROCK STARS! They were able to get floor coving installed in record time for one…read moreof my clients in the Assisted Living community where I work. I am so very appreciative for their attention to detail and their customer service is top shelf! Thank you gentlemen for a job well done!

AMC Flooring did an amazing job. I'm very picky but they delivered! Super happy with the results.read more

Was super fast on time and has done beautiful work at an amazing price…read more I couldn't be happier I'll be recommending all my friends and family(:

This company was amazing. I had to fire the previous contractor I hired due to not getting the job…read moredone. I called many companies trying to get someone licensed and bonded to get my floors done before the holidays. Cornerstone was amazing, Travis got his team out here, they completed it in 3 days & did an amazing job. I wish I would have found them in the first place. Highly recommend.

We hired them to do a job for us and it was just horrible. Poor customer service just dealing with…read morethe people in there was really not good specially Travis it was just a horrible experience. Please don't use corner stone..