George was very helpful. We got a great bargain on a stove, and he located a perfect refrigerator…read morefor us a few days later.

My Kenmore Front Loading washer's bearing went, so I went to (now) Central Used Appliance in…read moreSchuyler, NY to find a new one. To my surprise, they had my Kenmore machine in the back with a broken control panel. Since my control panel was good, I asked them how much it would be for the machine if I brought them my good control panel and had them install in their broken machine. The gentleman told me "A hundred, or hundred and fifty, I'll have to talk to the boss." After multiple trips, I was told the same answer, $100-$150. I told him I didn't need it right away and asked if it could be done in 2 weeks. He told me it wouldn't take that long at all. In his words, "A few days." 2 weeks later, I call on the status, and he hasn't even put the control board in yet, no longer tested it. 5 days after that, I drive down, and he STILL hasn't done it. He puts the control board in while I shop around the Herkimer area, and I come back to see the result. He tells me the machine is leaking (it wasn't), the bearing is making noises (I listened during final spin, it was fine) and that a code popped up. I literally watched the machine run like a champ, no leaks, no noises, no codes. I said I wanted it anyway and would take my chances. I went to pay, and he says "I have to talk to the boss." WHAT?! We made this deal almost 3 weeks ago! I wasn't even allowed to buy it after all that! I left empty-handed, told by the man in the shop that the boss was "At the casino." Spectacular. The next day I came back, and "The Boss" finally called back. He told me that he couldn't take any less than $200! I did not agree to that! I took my control panel back, and walked away. Yes, I really wanted that machine. I loved my style front loader and I desperately tried to get it back, and they took advantage of my patience and eagerness to get it. That is not how you keep customers. Beware this company. "The Boss" is NEVER in. Their shop is a junkyard of terror. They have hundreds of appliances that they either fix if they are easy repairs or scrap for metal if not. They could have kept their word and made a few bucks off of a broken machine they probably bought for $25 and spent 1/2 an hour repairing, but they didn't. I would have been fine with the price of $150, but as soon as they saw it was working well, they jacked up the price and didn't keep their word. Shame on you, Central "George" Appliance.

Incredibly knowledgeable and helpful staff. Got what I needed at a fair price. Highly recommend!read more

Don't let them say this is what we do for a living. They might but you wouldn't know it. I had a…read morefurnace installed big mistake. Air leaks in the bottom. They didn't change thermostat or check the settings on my old one to match with new furnace. Furnace would not run long enough to heat anything. All to do with thermostat that they said they were going to change. Didn't screw furnace down to floor. Didn't re insulate the pipe going through the ceiling. But check out photos of my roof. You think they might have at least used roof screws on the roof. Cost me $2000 to have fixed. Had to have there furnace removed and replaced. Putting together the small claim suit now. They did refund on the furnace but will not do anything to cover roof repairs.

Very nice cleaners offer many services the lady behind the counter very helpful and very pleasant…read moreshe hemmed my pants for alterations

Great to work with, we've been several times with last minute requests and they've always come…read morethrough!!

I have a 500' driveway, it's a hill. Their driver BACKS Up ALL the way!! Then pulls the heavy hose…read moreanother 100 feet to the 800 gallon tank! Even if it's cleared of snow, the wind is fierce and leaves drifts! I'm 77 and can't shovel it every time! The driver said, quote, " I'm a Mountain goat!" lol. He's Very dedicated !! I appreciate their dependability!!!!!

I am shocked by the reviews. We have been using Norton over 15 years. We had a pool installed and…read morefinally got our heater for it. They gave me a quote, a time frame, showed up, bent over backwards to assist us with all our questions, and went out of their way to make sure things were perfect. Thank you so much!!

I wanted to buy local (Cazenovia), but they don't answer their phone after 3 attempts (or return…read moremessages). Their floral orders go to website that promises same day delivery, but then when I went to order (in the am) it was not possible. So I moved on and ordered flowers through an outfit in Las Vegas that guaranteed to deliver same day. Local businesses like this are shooting themselves in the foot by turning away committed prospective customers with (very) poor service. #SpruceRidge - I hope you are tracking your NPS and can use this to improve. Feel free to reach out to me if you want more feedback. Cheers - Rich

My new favorite place, they have nice plants and everything to get your place ready for summer,…read morepeople are nice too!

Quotes one price, then charged a higher price after job finished. Caveat Emptor!…read moreSo much for quality business

I was given an appointment time to have alterations done to my wedding dress. I left work early,…read moredrove all the way from Utica to be told that she had "taken off for the day." I was never given a reason and she never canceled with me. No excuse, no phone call, nothing. I understand emergencies may come up but as a business owner it's your duty to let your customers know. I was told to come back tomorrow. Why would I trust anyone with my wedding dress who can't even keep a simple appointment? VERY unprofessional! I do NOT recommend!