I purchased a mattress, made arrangements to have it delivered on a Thursday. Never showed up. I…read morecalled and they said "Oh, that's Friday." I wrote the time and date while I was standing in the store. So it was supposed to be delivered at 9:30 am. when 10:00 am came and went, I called -again- and was told they didn't even open so they couldn't possibly have told me 9:30. What an inconvenience and hassle! AND they charged me $80 for the privilege. I don't like being told I'm wrong when I'm not. Nor do I like being inconvenienced twice. If you buy from them, pick it up yourself. Hmmm, maybe that's what they were trying to achieve?

Couch they delivered has a HUGE SAG in the middle . That was 12/22 , now 2/21/23 . Still no couch …read more Contact the Attorney General and the BBB. Said it would be this week , but upon calling them said sometime in March ! Really ??? At this point I just want our money back . Contacted a lawyer , now let's see what happens!

Great thrift store and it's HUGE!! Lots of clothing, both men and women's. The kids have their own…read moreroom of clothing, toys and games. A generous selection of shoes and home goods. Good pricing and I always appreciate the 50% off color of the week.

Salvation Army is great. I pop in whenever I can. People are very nice. I always have a fun…read moretime. Keep up the good work!

Very clean, lots of machines and a variety of size machines…read more Vending machines and claw games for bored kiddos and tables with chairs to sit and wait or fold clothes

This place was very clean and there are a ton of machines. Not a single one was out of order…read more There was an attendant there and she was watchfull and very friendly. Bring your own soap though cause the single ones are expensive. I was traveling so did not have my own. Still, nice place.

Consider yourself fortunate if they actually deliver what you purchased. They admittedly delivered…read morethe incorrect model chair in December, which they (John) acknowledged soon after delivery. Since then, we have been regularly calling and visiting the store (John) in an effort to either receive the correct chair or obtain a refund. Despite making several appointments to pick up the incorrect chair, they have repeatedly failed to show up. Their excuses range from claiming the correct chair will arrive "any day now", that "we should be happy with the chair" (even though it is the incorrect model and color) to citing factory issues. They immediately acknowledged that the incorrect chair was delivered. After their stalling they now claim that they cannot legally take the chair back because it has been so long. Our only request at this point is for them to retrieve the incorrect chair and issue a refund, which is why we are involving the appropriate agencies. Utilize a reputable company for your furniture needs and avoid a similar headache and financial loss.

Bought a Serta mattress from Wakefield Furniture in Herkimer for $1100. Waited two weeks for it to…read morecome in.Got it home to find the plastic duct taped and the tagged ripped off the mattress.The condition of the mattress was visibly used. Date on the tag said 3/20/19.Called Serta and verified bed was sold to Wakefield on 3/20/19.They took my $ and bought the latest Serta model for their showroom with a date on the tag of 9/25/19 (the date it was shipped as Serta makes all their beds to order) and sold me their 7 month old floor model. They denied it was the floor model and refused to refund my money.I was able to prove it was their floor model.Was then told "most mattress stores don't return beds" which I know is not the case.Finally get the guy to call my bank and tell them I returned the bed.He gets off the phone and refuses to give me a receipt for returning it after being asked four times.So from inside the store I call the bank to learn he made a fake phone call to them right in front of me! He was going to let me leave with out the bed and pay the bank back $1100! I won in the end but he lied and scammed every step of the way and this place should be shut down.Please spread the word!