Great service and they fit us in when no one else would!…read moreWhile in vacation at Riley's Ranch our Pug was not eating and puking up water for a couple days. This is a full service hospital that was able to do blood work on the spot. Some shots and meds for the pain and he is already on the mend. Everyone is very caring and friendly, amazing doctor too!

Same day care following incident where dogs leg grabbed by other dog. Lost tooth at gum line. He…read morewas checked in, gently cared for and it took less time than any emergency I have had myself. He has meds, seen by doctor himself, checked out and home in less than 2 hours and we live in Coos Bay. (Did not speed to get there, no.) ODonnell and his staff are kind dog loving folks. I feel secure my dog is getting the best care on a hard scary day.

We brought our Dane/Lab mix in on a Saturday morning for emergency care. We were prepared to drive…read moreto an emergency vet in Roseburg, if needed, but, I am SO grateful the staff were very understanding and got us in quickly. Dr. O'Donnell reputation is stellar and after this visit I understand why. This man is a treasure! We are SO desperate for quality veterinary care in this area and Dr. O'Donnell was incredibly kind, informative and didn't overload us with meds that were not needed. The staff, oh my goodness, there are not enough words to describe how incredibly kind and understanding this entire practice is. Every single person we interacted with was top notch. I am SO thankful we found the care we needed. To the EXCEPTIONAL STAFF...THANK YOU!!

Agree with other reviews. Best vet ever. The difference is that he and his staff treat every pet…read morewith love and treat every pet's life as if each day is an irretrievable day. I'm very grateful for the conscientiousness, love, and care given to our pets.

They were very polite. Explained in detailed what they needed in order to treat my dog. I highly…read morerecommend them. They were there for me when I could not get in anywhere else without an appointment.

I took my kitty in thinking that all I was dealing with was an abscess and then I would get some…read moreantibiotics and take her home. Ended up there were issues that were not able to be resolved, and I ended up having to have her euthanized. The staff was amazing and very professional and kind hearted. They were gentle with my kitty . And they let me have time to myself in the room afterwards where I bawled my eyes out. I will definitely use their services in the future when needed..

My greyhound, Jade loves Dani the vet tech. She is always so kind and personable. Jade even loves…read moreher toenail trims by.Dani.

Everything could improve. Ya know. I don't like to post negative stuff on here but this information…read moreis important. I've been trying to get a travel health cert for my horses since March. I finally got an appointment for April 1st at Bandon Veterinary Hospital in Bandon Oregon. I trailered both Ari & Butternut the 1 1/2 hours to get their Coggins pulled & their health cert. As some of you know...some states allow the Extended CVI for 6 months & Oregon is one of those. So is California where I'm hoping to be headed April 15th for a clinic. Help me understand how a licensed vet doesn't know this. Help me understand why I should make multiple calls to get it done. Help me understand why a licensed vet would omit a brand marking. Help me understand how a licensed vet mistakes a mare for a gelding. Help me understand why a licensed vet would lie to me about the Oregon Agriculture Department not allowing an extended CVI. I called them myself. I cannot travel interstate without this.

we took our kitten there because she needed her shots and normal things, but then it turned out…read more She had a lot more issues going on than we thought. They were so sweet and so incredible with her and with helping out so much because of the devastating news we received. I couldn't rave more about all the women in that office! I definitely recommend them to anyone needing to take their animal to a vet!

Our beagles Millie and Mollie recieved excelent care and love before their passing. Now we have…read moreMaddy who is looking forward to meeting everyone for her first visit at Ocean Vetenary Hospital.

This place doesn't care if your animal needs help. They won't even come to your farm unless you pay…read morea ridiculous fee over the phone. Get your credit card out because it's all about the money. Don't waste your time with these people.

Made an appointment here for my dog because he hurt his tooth- saw blood on a snack and now he's…read morewhimpering when eating. They charged me $395 and did not look at his teeth or discuss his potential injury/ pain with me. They told me they don't do that at their office- wish I knew that when I made the appointment. I called a week ago because of the blood/ potential tooth injury. It looks like one of his teeth cracked in half/ it's clearly cracked off. He was recently adopted from the shelter, so I also needed to establish vet care. I explained this on the phone. We went today and I reviewed with the vet tech that the primary concern is his teeth. She was aware of this as she had been given the concern list (made via the phone call) from reception. Other concerns were minor- getting up to date on vaccines & he's been chewing at his paws. The vet came in and asked that my dog be put on the table and immediately started listening to his heart with her stethoscope. My dog is a very mellow, gentle boy, but due to abusive past, he is scared of objects coming at him. He won't even eat peanut butter off a spoon cuz he's scared of spoons. The vet didn't even greet my dog/ let him sniff her, just told the tech to put him in a choke hold and started poking at him. He was scared and cried out a little. I tried to tell him it was ok and the vet scolded me and told me to firmly tell him "no" and not coddle him when he cries out. I'm glad that he expresses when he is nervous and he usually just needs a little reassurance- her method is how dogs bite "out of no where" when you tell them they are bad for communicating their discomfort. (I didn't stop the exam, I just spoke to him in a soothing voice and stood where he could see me.) She then lifted his cheek and barely glanced at his teeth. She maybe saw 3 back teeth from the side- the broken tooth is in the front. She stated he needed a teeth cleaning (I know and wanted to get that scheduled today.) She then said he was gaining weight because I have him on a grain free diet (no advice about how much I should be feeding him or any food recommendations). I tried to start a discussion around his diet and tried to explain why I chose the food he was on. I said "I've read the studies, but it seems that the main problem is replacing grains with legumes." She cut me off and only said "anyone can write anything on the internet." She then left the room with my dog to give him vaccines, but I wasn't really sure what was happening. The tech came back with the cost breakdown. This seemed standard and I signed. I had provided them with his vaccine paperwork, but they still gave his extra vaccines he wasn't due for yet. Then a new tech brought me my dog and told me they would be giving me his heartworm to take home and we would be all set to go. I asked if the vet would be coming back as we didn't really discuss any of the things that I came in to discuss- not his mouth injury or even his general health/ wellness. The tech told me that the vet didn't really talk to people. I asked if there was another vet or if the vet could come talk to me since I still had questions/ concerns. They said I could come another day, but the vet refused to come back into the room to speak with me anymore and that she had "moved on to other patients for the day." I had 2 employees tell me that there are other vets at the office I could request to see next time and it would be understandable- this seems to be a common problem with this vet (Briar Cunningham). The office manager said I could discuss my concerns or have a vet tech perform an exam on my dog, but I would still be charged in full as the vet "did perform an exam." (I stated I did not want to pay the $55 vet exam if the vet would not examine my dog for the problem we booked this appointment for.) She also said that they didn't know I was coming in cuz of my dogs teeth and they don't do that at their office and would give me a referral to their other location. I left crying and my dog is still in pain. Now dog has to wait another 2 weeks for appt at Morgan vet.

They take good care of Boomer and that is important to me because my dog is my baby. Customer…read moreService is what I am all about you have good customer service and I will recommend your business.

After nearly ten years with this veterinary office, I never imagined I'd be treated with such…read morecruelty and disregard for my pets' well-being. The vets themselves have always been kind and competent, which makes this even harder to write -- because the women at the front desk have made it absolutely impossible to continue care here. The last straw was when my husband was in a car accident in our only vehicle. I called, stressed and scared, explaining the situation and asking if there was any possible way to arrange care for my diabetic cat -- my literal fur baby -- since we live an hour away. Instead of even a hint of compassion, the woman at the counter treated me like I was irresponsible and uncaring. She actually told me I "should have better time-management skills," and implied that I wasn't putting my pet first. Meanwhile, this clinic hasn't taken appointments in years, so we were expected to drive an hour and then sit in the car for additional hours waiting to be seen -- something that can put a diabetic cat into shock. What was once an inconvenient but workable system has now become completely unmanageable for anyone who doesn't live directly in Coos Bay. Their policies make it nearly impossible to get timely, humane care for a sick animal -- and instead of acknowledging that, the front desk staff blame the clients. And then, after a decade of loyalty, they sent me a letter saying they will no longer see my pets at all -- cutting off access to the medication my diabetic kitty needs to stay alive. No warning. No conversation. Just a cold letter severing care for the animals they've known for years. It breaks my heart, because the veterinarians themselves are wonderful people. But the front office staff are rude, dismissive, and, frankly, cruel. Their behavior cost my pets their longtime healthcare home. They should be ashamed of how they treat the people who trust them with their animals' lives. Whatever consequences come from behaving this way are well-deserved.

This is a true professional! I called when she was out of the country. She answered the phone…read moreanyway and gave me a referral to the vet taking her cases while she was away. Great service, we hope to see you when you return

Dr. Mary Beth Wood is an incredible person! She is patient and gentle with our three "children."…read moreShe takes time with each so they can get to know her before she starts their exams. She also patiently answers our questions and makes sure that we throroughly understand. We highly recommend her every chance we get. We hope that she stays, otherwise we would be totally lost! Dr. Wood is truly the best!

Erin saved my Nala. She had an internal blockage and Erin was super gentle and polite. My dog would…read morebe dead if it weren't for her and her love for animals! I could never repay what she did for my dog. Hands down best vet place in Oregon. They were swift to take her in and didn't hesitate. They treated Nala with compassion and lots of love. They were all wonderful!!!!

I have been using Morgans for years. Today I had a unacceptable experience with 2 staff members. My…read morepup was seen by Erin 2 weeks prior, excellent experience. I was told at that time that I had a drive in vaccination appointment today. First, it took staff forever to find what vaccination was due?????. Then vet tech told me the vet would have to do a complete assessment. I stated Erin did a initial complete assessment 2 weeks ago and it just needed the vet to give the vaccination. Tech coped a attitude and stated "we can't do that". I asked to speak to the person in charge. After a few minutes an older lady came out and stated she was the manager. I stated that I have been coming to Morgans for years and she cut me off and stated "so have I." Really?? She has no business being in charge with her attitude and escalation. I further stated Erin had done complete exam 2 weeks prior and she stated at that time an exam was not necessary for today's vaccination. The older lady "manager" stated no your puppy does not need a exam for this vaccination. The crew today had no idea what they were doing today. This comment does not include the vet on duty. 1 staff says 1 thing and another staff says something else. And the ATTITUDE of tech and older "manager" was off the hook! Even when older "Manager woman stated tech was incorrect. I am reaching out to all my family and friends Re today's experience. Am now researching other vets as is family and friends. It sucks because I like and trust Vet Erin. I have an appointment with my pup in 2 weeks and I will discuss my experience with her then and make a decision to stay with morgans or not.

Mary asked me not to bring my dog to her anymore…read more Because she barked too much! She only barks when she is confined without attention for long periods of time. I now take my dog to nearby Riverview Kennels. Very clean, professional. About the same price. They require vaccine records. Mary never asked me for those. Use this service at your pet's risk! So glad you banned my dog she is so happy at Riverview. They exercise her multiple times during the day. She was NOT happy with you.

Mary was wonderful with my dog the several times he stayed with her.. She is caring and attentive…read moreto your dog's needs, and sends pictures and daily commentaries, something that other kennels have neve done in my long life as a dog owner. She is the best!