I have frequented gyms all over the U.S. and all over the world and PA Fitness at the Galleria is…read morehands down the worst I've ever been to.. The reason I rate this gym as the worst is not because it is the dirtiest, although cleanliness isn't a priority. I've been to gyms where you needed to get a tetanus shot before picking up the bar because of the rust caused by humidity. The reason this gym is the worst is because neither the owner nor the manager care about members' well being. I've been a member here for about 2.5 years and the handicapped lift for the pool and Jacuzzi have been inoperable the whole time. I am not the only disabled person being affected, but the owner couldn't care less. If any equipment breaks down, it is a month before it is repaired. In fact, there's one urinal in the men's bathroom that has been inoperable for going on 2 months now. All of the above, I can deal with although it is hardship getting in and out of the pool. However, the one thing I refuse to tolerate is being bullied and threatened by the manager of this facility (Jason Pfeiffer). Jason has threatened to cancel my membership twice for absolutely no reason! The last time was August 12th when he told my aide that if I complained to him about an issue, he was going to cancel my membership. The first time was one month ago when I confronted him about lying about me behind my back. I do not believe he would have behaved this way if I wasn't in a wheelchair. Maybe he's just antisemitic. After this incident, I emailed the owner and never received a reply, let alone intercede on my behalf. How the owner could allow a person like Jason Pfeiffer be the face of the franchise is indicative of a person who just doesn't care about his members' well being. To allow Jason Pfeiffer to be able to cancel memberships arbitrarily without cause just reinforces this fact. Update: Since my disability makes it difficult to speak, I contacted a friend to intercede on my behalf to ask Jason why he keeps threatening to cancel my membership. He talked to Jason and Jason then proceeded to cancel my membership and trespassed me. I had many friends at this gym. The owner refused to speak to my wife to try to get my membership reinstated. What kind of people are these to treat a disabled veteran so poorly for absolutely no reason?

I joined on March 27 after using the free promotion. I really enjoyed the pool. That is really the…read moreonly reason I joined I like to swim. It is an easy way for me to start getting back in shape. I have swam approximately 4-5 days a week so I am there alot . I saw the promotional info for the swimming lessons but really paid very little attention to it until today. Today I learned that they have rented out the pool to this company and the pool will not be available from 4-8pm Monday through Friday and Saturday mornings. It is not terrible until you consider that they also have water fitness classes So when are you supposed to swim if you work full time . I was literally sold a membership I can't use . It's really frustrating because you also pay a higher price to use the pool.

Got my boyfriend a MONTH TO MONTH membership April 9th, he ended up incarcerated April 15th, so on…read moreApril 16 I go out and say I need to cancel it and why. Even knowing full well this membership wasn't even used for a month... they tell me I can't cancel this month to month that day unless I pay May and the YEARLY charge they take out in June which is about another $80 on top of the already paid $30 for April to only use the gym not even a full week. BAD BUSINESS PRACTICE !!! RIP OFF !!!

Overly crowded, machines often dirty, free weights never put away, and on top of that they claim…read morethat they can charge you an extra 30 days when you cancel because it's their policy. Can't find their policies anywhere on the website. Let this be a warning to anyone else considering this gym.

There is no AC the gym is always hot and muggy. The fans don't work half of them are always off and…read moreit's humid. I can smell people. They need to no fix the AC and I'll change my review to 5stars.

Can't even talk to a real human at this location. I called them two times this morning. They have…read morean "AI assistant" picking up their calls. When I sought to ask questions from a human being, AI put me on hold...Crunch Fitness hung up on me. I called back. Same thing. Apparently this Crunch franchise location has zero interest in serving this community or gaining new members.

Since August, I wanted to take my goal of losing weight and getting into shape to the next level--…read morefor me, that meant instead of working out at home, I'd return to the gym after 3 years. At the front desk, there are plenty of staff members there to greet you, and help you out if needed. I love the machines here and the locker room/bathroom is really nice. As a black card member (which I am), you get access to perks such as the hydromassage and the tanning beds, which are so relaxing after you make time to sweat and get fit! If you don't know how to use the machines & it's your first time, one of the staff members will gladly help you.

Love this gym, then coming here for about five years and the people behind the desk are so friendly…read moreand Pejman always happy. Management is awesome and the gym is always clean in the musical is great.

Excellent Yoga and Body Balance classes…read more Wonderful and helpful staff. Great workout equipment. Joined two years ago and still go 4 times a week for classes and to workout on the equipment.

From the owner: Accepting new members!read more