I really can recommend this practice, Dr. Tauber took wonderful care of my family's visions for…read moreyears. I now see Dr. Remington, who provides wonderful care, especially with my 63-yr-old, astigmatic, very near-sighted eyes. She has helped me stay with contact lenses, soothing to my vanity. Everyone in the office is friendly and helpful, you can order contacts through them if needed, all types of testing/evaluation is done right here, and they'll recommend a wonderful specialist if you need it. Kudos to Tauber Eye Center, Dr. Tauber & Dr. Remington... capable, expert, kindly people.

I have gone to Dr. Tauber for years for dye eye and done many many dry eye studies. The entire…read morestaff are so friendly and helpful. Finally I was able to get my cataracts fixed. I was not aware of how dim and dull my world had become. I did get the upgraded lens and I am so very very pleased. I got so emotional when the first patch came off. I do not Ever remember opening my eyes and being able to see without glasses. It is wonderful. I can't say enough good things about Dr. Tauber and staff. They always take the time to listen and actually hear my questions and answer them so well. Thank you to all of you from the bottom of my heart.

Very professional help for eye condition Dr Megan was very thorough and helpful…read more I would recommend that you contact them for eye care

In late 2023 an ophthalmologist told me that I had cataracts in both eyes, both needed astigmatism…read morecorrection and that Medicare does not pay for that portion of cataract surgery. Since I have a secondary wraparound type health insurance plan, that pays my deductibles, co-pays, & co-insurance, I contacted my insurer to see if they would reimburse me for this expense. They told me that even though this procedure was not a covered expense by Medicare, they would reimburse me for any out-of-pocket expenses for low-astigmatism correction portion of each surgery, if and only if, they received Medicare MSN denials for this expense. I began to keep a log including dates, of each conversation with my secondary insurer, KC Eye Clinic and eventually with Medicare. In 2024 I contacted the manager of KC Eye Clinic billing dept. She told me that if their eye surgeons recommended that procedure, she would file claims to Medicare in order for me to receive such Medicare denials. So, I met with a KC Eye Clinic surgeon and did have cataract surgeries with low-astigmatism correction. I paid them $1,500 out-of-pocket for that portion of each surgery. I continued to contact my secondary insurer to verify that they would reimburse me for these out-of-pocket expenses. In fact, I contacted them seven more times in late 2024 and 2025 to verify that yes, I would be reimbursed, under their "coordination of benefits" rules. After I received Medicare MSN's that showed "information requested was not received", I contacted KC Eye Clinic billing mgr. about this additional information that Medicare needed. Each time, on 10/9/24, 11/12/24, 7/29/25, 8/25/25,9/4/25, and in person on 9/5/25. I increasingly determined that I was being very much misled about her efforts to give corrected information to Medicare. On 9/5/25 when I met in-person, she did not even want to look at my Medicare MSNs to see or acknowledge that Medicare had asked for additional information for months. I contacted Medicare four times and was told each time that they could not process my claims correctly without additional documentation from KC Eye Clinic and that any corrected claim must be filed within one year of the date of service (timely filing). And that all the provider needed to do was to contact the Medicare Provider line, authenticate the call and ask for a two-digit "modifier" to correct each of my claims. On 9/12/25 I spoke with the practice manager at KC Eye Clinic and told him that if I missed timely filing with Medicare, I would certainly give KC Eye Clinic a negative google review. He sent a couple of creepy emails. The following are excerpts: "You might see me being unprepared or inexperienced, but all the authentication numbers are right in front of me and, again, they are on the Medicare document that they sent. I can feel them smiling on the other end because if I can't authenticate, they don't have to talk to me." And also, for me to get reimbursed by my insurance company is "like, breath underwater or flap your arms and fly across the room and we'll send you $3,000." The practice manager told me that they sent corrected claims to Medicare with the correct two-digit modifier. However, weeks later when I contacted Medicare about this, the rep told me she and even a second rep looked and no such correction was ever filed. Also, even if it was filed that I likely missed timely filing by two weeks! It appears that in spite of my best efforts and those of my secondary insurer to get my Medicare claims processed correctly, I will not be reimbursed by my secondary insurer, because I am unable to provide them with proper Medicare denials. I have clearly never run across anyone in the medical profession as obstinate and unhelpful as the manager of the billing department at KC Eye Clinic. I think that all along the manager of the billing dept. and later the practice manager at KC Eye Clinic felt that I considered myself special for simply asking them to file corrected claims. That should be their job!

April 12, 2022, Dr. Michael Chappell, with the Moyes Eye Center in Lee's Summit, performed what…read moreshould have been a routine removal of a chalazion on my eyelid. However, when he attempted to inject lidocaine into my eyelid before the procedure, he injected the lidocaine into my left eye. The lidocaine included ingredients toxic to my eye, leading to excruciating pain, permanent eye damage, and disfigurement. As you can see by the attached picture, my eye is permanently disfigured. I was only 34 years old at the time of the incident, and it has caused immeasurable distress in my life. To make things worse, neither Dr. Chappell nor his employer, Moyes Eye Center, have taken any responsibility for their actions, despite Dr. Chappell admitting this under oath during his deposition: Q. Are you aware that one of the allegations in this case is that you inadvertently injected Lidocaine into her eye? A. Yes. Q. Are you able to rule out that that occurred during the procedure? ** A. I cannot rule it out. ** A. There's a number of possible causes for her postoperative post-procedure course. Q. And I know you went through some of them with me, but my question for you is are you aware if the doctors at Moyes who were -- who saw Ms. Dehnert in 2022, if you all were able to reach a consensus about the cause of her postoperative issues? A. Through many discussions and many evaluations, we have possible intraocular injection of medication as the most likely cause, with a number of other possible causes. I have been forced to hire an attorney and this matter remains unresolved, with Dr. Chappell denying my claims and offering me no compensation for my injuries. I am a single mom to a young daughter, which makes the emotional and financial stress of this incident even worse.

Moyes Eye Center: I first went to Moyes in July for my yearly eye exam. I saw Dr. Stockwell. She…read morewas absolutely wonderful. She took the time explain what was going on with my eyes, answer my questions, and make recommendations. I later had a consultation with Dr. Kam, who was also amazing to work with. He was pleasant, thorough, and explained my need for cataract surgery. Everyone at Moyse was friendly, supportive, and professional. I highly recommend this business.

I'd never been to the eye doctor before & just wanted to get my eyes checked! Everyone hear was…read moresuper friendly. I was in an out in less than 20 mins. It felt like the doctor genuinely cared!

This is my first visit with Brookside Eye Care Center. The technician (Cheryl) was very pleasant,…read morepatient, knowledgeable and answered all of my questions. She said she's been here 15 years but I couldn't tell. The receptionist was very friendly as well. I didn't have to wait long before my name was called for me to go back to take my eye exam. When I mentioned to Cheryl that the technicians do all of the work, she politely said, "That way Dr. Sabates can spend more time with you." That was very kind of her to speak highly of the doctor. Dr. Sabates is so nice. He explains everything and answers all questions. I've been to Cass County and State Line Eye Carr Centers, I have to say that this would be the location I will return to for future visits. I've been a patient since 1999 and have never had a complaint. I HIGHLY recommend this location.

I had Paul Kusy for my glasses and contacts and he was great, extremely helpful and knowledgeable…read more I will be going back.

This is my second visit and both times I had excellent care and attention. The staff is very…read morehelpful and pleasant. One can always expect the utmost level of care.

The lady working the front desk was super nice and very helpful in finding what was right for me at…read morethe store.

Love my eye doctor but the sales person with shoulder length hair in the optical shop was horrible…read more I came in for prescription sunglasses and was told transition lenses would fit my needs. The salesperson told me the tint would work for my outside job, however, when I wore my new glasses outside all day, the tint did not get dark like sunglasses. I came back to discuss my disappointment and options for making them darker as initially described. The sales lady tried to sell me new glasses for $300 more dollars on top of the $400 already paid. Sorry, but they clearly don't know their business or they are just out to make money. Either way they lost a client and my business

Recently, I had a prescription change due to eye surgery and needed to replace 3 pairs of glass…read morelenses. I had hope to reuse all of my frames but one pair didn't make the transition. I originally had gone to my previous optometrists office however based on the price they quoted per pair $600 for lenses only it was clear based on the sales associates indifference they weren't really interested in my business. I removed their Yelp review because I could no longer stand behind the level of customer service. Enter Fairway Eye center. Some years ago I had done business with Fairway and remembered the excellent customer service. In fact the only reason I really switched was they didn't have the frames I wanted. I digress. So after getting a completely outrageous quote I called Fairway and asked for Tina. I was pleasantly surprised when I found out she was still there. I explained my dilemma and all I can say is that Fairway came to the rescue once again. The prices were completely reasonable and Fairway stands 100% behind their product and customer service. I won't be going to anyplace else again. The customer service can't be beat!

Overall eye exam went well; it's the office staff that did make a good impression on me. It was…read morewritten down on my paperwork & the doctor mentioned that (one) contact would need to be ordered for my left eye, I even reiterated (one) contact needed to be ordered, she billed me, took my money but did NOT order my contact until I "reminded" her once again! I was not advised when or how my contacts would be available to top it all off I had to ask for a paid receipt and was met with "oh you want a receipt?" Seriously, if it's not written down it didn't happen. I called to check the status of my contact and was told "You're in a wait status" and that they should have already been received. I asked if I had to go to the office or will the contacts be delivered to my home, the gentleman said "oh you should have been given the choice at the time of the order if you wanted them mailed to your...and of course I was not given that or any other option. In short, not a happy camper!!!!! I would have given a 2.5, but the Dr. and techs were nice and proficient for the most part, one of the techs seemed new and struggled through the screening.

Be cautious with Schmidtlein, APRN! My husband and I had to DEMAND HER an X-ray because he was…read morehaving difficulty breathing, and she only gave him a cough inhaler when CLEARLY he looked really unwell. She ordered the X-ray, but in an ironic manner, saying "I can do a head to toe scan if you want". After receiving the results of this study, I had to take my husband to the emergency room, where he was a very bad diagnosis and fluid around his heart. My husband would have died if we hadn't arrived in time. This woman is a DANGER. She either doesn't know how or refuses to order tests for her patients. I called her superiors a week ago to inform them of what happened, but they still they haven't responded.

Midtown Family Medicine re-defines healthcare in the best of ways. This is an office staffed with…read morepractitioners that are nothing less than amazing. Dr. Thompson and his staff are above and beyond, truly the best health care providers in the KC metro. The support staff at MFM is beyond wonderful! They are attentive, kind and professional. They are responsive when you call, make scheduling a breeze and undoubtedly have a gift of learning and knowing each patient. They make every encounter remind one how important your health care is and reminding you how self-care and awareness is paramount. The practitioners at MFM are hands-down the most attentive, professional and personable people you will meet. Undoubtedly, they truly care for each patient who shadows their door. Most assuredly, you are never treated as another "chart number" or "patient". You will be appreciated and treated as a human being and cared for in the best of ways. They will listen, be attentive and appropriately respond to any and every health need you present. They are exceptional beyond words. Truly, you can't match nor exceed the care you receive at MFM. If you are searching for a new place to find health care, you've found the right place. This office is inclusive, kind, caring and passionate to each patient. They are accepting of every person's path in life and guide with a gentle touch and loving kindness. Kudos to Dr. Thompson and his fantastic staff! The KC metro is better because of practices like MFM!!!!