Do you need new glasses? Are you on zoom all day long? When is the last time you got an eye exam? If you are looking for a fantastic vision exam experience, Speak Eyecare may be your next phone call. Dr. Speak is a font of knowledge and is great at answering questions about that daily blue screen !!! I left today with my distance glasses and my computer glasses ordered and I couldn't be happier !!! What a great team, every step of the way !!! Thank you so much !!! read more

Dr Soeak is knowledgeable and thorough. She listens and makes sure I am 100% comfortable with my contacts before I leave. I highly recommend her! read more

I believe I had Dr. Barash. She listened to me and was able to make the corrections to my lenses perfectly. I don't think I have had a more perfect prescription. I did not buy frames there because they were too expensive. I also was charged, on the spot, a fee that I do not think I was supposed to pay-- according to my insurance. I did not bother to fix it though. read more

My dad was treated like shit by the people of this place. Worst customer service. Very expensive, overly priced. If possible stay away from these rude and disrespectful people. They told my dad that they don't want to talk to him regarding his $600+ pair of glasses that wasn't made according to his specification. You guys need to apologize and return his money if you guys have any business ethics or its better to shut your business down if you guys gonna treat humans like animals. read more

Dr. Speak is an outstanding doctor and has so much knowledge and you can sure tell she knows what she's doing. She explains everything in terms you can understand. She has great patient rapport and I would recommend her services to anyone. She is over the top and goes beyond to make sure you are satisfied and things are followed through. I can't wait to see her again! read more

The worst eye care experience ever. Spent over $1000 on a pair of glasses that I can't wear and they won't make good on them. when I first picked up my new glasses, I complained that I could not see clearly out of one of the lenses and the progressive lens did not work for me. They did remake the glasses for single vision, but would not address the issue of blurred vision from one lens. read more

If I could give them negative stars I would. Beware if you have any sort of vision coverage through normal health insurance, they have ZERO idea how to handle it. I paid over $550 for my daughter's eyeglasses because they wouldn't let me order without paying up front, even though they should've submitted the entire claim through insurance after the fact. They never did and left me to file claims on my behalf. I did, and showed I only owed $16. THEY REFUSE TO REFUND ANY DIFFERENCE! It's been months of fighting with them and I still haven't gotten my money back. Never ever ever give them your business. This is all besides the fact that their techs have little patience for young kids who are scared and don't do what they're asked right away. Go to Olathe Family Vision for all of your needs. read more

She's one of the best in the area for eye care and her staff is great I seen her for about three years now

I wanted to just echo what a lot of people here have said. Dr Speak and the staff that assist in the back have always been excellent. Front office not so much but that is so often the case in a lot of medical practices I feel a little leeway is allowed as I am there for the service of the professionals. To come here and ding a busines for that seems a little petty to me. read more

I've heard great things about Speak Eyecare but every time I go to pick up contacts for my spouse, their team seems to be very disorganized. Paying up front for something and then it not being available when you arrive/told it is ready is very frustrating. read more

We were new in town. I hadn't picked a new eye doc. My 7yo sat on his glasses and they wouldn't fit on his face. I showed up with no appointment and asked if they could help. They immediately started working on his glasses and twisted them back into shape and voila! They work again. No charge. Thank you so much! Update: I have ordered contacts using a prescription from an out of state eye care center. They ordered them and called me when they were in, no problems. My son has been in for a full eye exam and everything was great. They were really good with my son and made him comfortable and got him all set with a new prescription for glasses and sports goggles. All good things to say about this place. Good with kids too. read more

Although I really liked Dr. Speak, I did not receive professional help in ordering my glasses. I returned on a Saturday and tried to order frames only to be told they couldn't find my tray. Once a man sitting down asked my name and brought out someone else's tray not even close to my name! I told him my name again but he proceeded back to his chair and we were totally ignored for 45 minutes after an hour drive just to get there! We finally walked out and no one said a word to us!! Horrible customer service! It doesn't even deserve one star!! read more

Staff is not friendly and prone to errors. Dr Speak and Jeannie are definitely the highlights to this office, one star for each.

The staff is not friendly except dr speak and her patient assistant. Their contact fitting us 129 $ and not covered by most insurance. This is twice the average charge. I've been a patient for 6 years but will no longer pay this high price. read more

Speak Eyecare is one of the best offices in town. They have the latest technology and a friendly staff. The selection of frames is huge with high end designer frames and cheaper options if that's what you need. I recommend them highly! read more

I had a good experience having a stye treated here. The staff was very friendly and efficient. My son broke his glasses and they were able to help fix them for free as well. Our whole family comes here for our eyecare needs. read more

Very bad service and experience. I'm moving my kids out of this service provider and would recommend others to do it. My wife forgot to carry HSA check and they didn't let her leave the clinic even they have our SSN, Address and every other personal information to send invoices. I never have such bad experience with any health care provider before. read more

I've been a patient for over 15 years. Dr. Speak is one of the best on the business, I highly recommend to anyone looking for a great eye doctor. read more

Very professional - great service! Would recommend to anyone - had my exam on a Friday and new Glasses were available the following Thursday. Very Happy! read more

Speak Eye Care offers a refreshing, personal and professional experience. From start to finish the staff are caring and friendly. Dr. Speak is warm, caring and professional. She is an expert of her field. Dr. Speak spent time asking relative questions and explaining a plan of action that best fit our family and our lifestyles. After the eye exam, the staff was ready with prospective eye glasses that fit our price point, our lifestyle and our faces. The overall quality of service and product is outstanding. read more

Do not use this practice for your vision related needs! While the patient care staff and physicians are adequate, this cannot be said for the billing and practice manager "Genie". After a recent routine eye exam and contact renewal for my husband, whom is also diabetic but suffers no diabetic ophthalmologic manifestations, we received a bill (in addition to what was paid for contacts) for the sum of nearly $180.00. This was unexpected as we have great vision insurance and yearly routine exams are fully covered. When my husband called to discuss this issue, it took a tots of 4 calls and and very snotty message left by "Genie" stating that "well it is your responsibility to tell us this is a routine exam, since you have a medical diagnosis (diabetes) we billed your medical insurance and the remainder is your responsibility". This was not a medical related visit, this was as stated before a yearly exam. Since "Genie" had incorrectly billed our medical insurance and not our vision insurance she said "well this can't be reversed because we've received reimbursement already". Her mistake is NOT the patient's responsibility and telling a patient "you needed to tell them this is just a routine visit" so she can avoid making mistakes like this in the future is absolutely ridiculous and unacceptable. We are still dealing with this issue at the present date. I would advise staying away from a practice that can't bill properly, as this is essential for a basic medical practice. read more

Staff was great. Dr. Speak was great. The only issue I had was with the front desk lady (I think her name was Ashley). She was very unprofessional, loud and demanding. She was also dressed inappropriately for the front desk area. At one point while I was checking out, I saw her yelling and degrading one of the other front desk workers. I did not think that was very appropriate as there were other patients in the office that could hear her. Other than her actions, I was happy with my visit but thought it should be mentioned that was not very thrilled with how she acted. read more

After having my new glasses a week, I've had a hard time adjusting to the new prescription. Given the new prescription isn't that different, my eyes aren't adjusting like they should. I also have prescription sunglasses which is my old prescription just 2 years old. I can see out of my old prescription just fine. I called and asked to see about getting my new lenses replaced (have 30 day warranty on them) to be more like my old prescription so I don't have to drop another $300 on new sunglasses. So the lady on the phone continues to tell me to wait longer for the "adjusting" period to occur all while being very condescending. She also told me not to use my sunglasses when it's sunny. What do you expect? It's sunny out and i have usable sunglasses. My whole objective was to get updated frames, not replace my sunglasses, and in turn I got new lenses. I feel like this girl wasn't listening to my needs. What happened to condescending free customer service?? We will see what happens but thought people would want to hear this. I will add that Dr. Speak and the other people in the office are good. It's just this one person that I've had an issue with. read more

Dr. Speak and her staff are simply amazing I have been going to this office for years and will continue to go there for my eye care needs. They have the latest and greatest technology. The staff and assistants are very professional. I left there very happy! See you next year! read more

I will never go to this place again. The doctor was fine but the people who work at the front desk are incompetent. The old lady who works at the front over charged me on my insurance. And then when I called to have it corrected she had an attitude because she had to call the insurance company. It took longer than normal to get my credit back to my account. Then they never called me to tell me my contacts were in. I went in 2 months later and asked where they were and nobody knew. Mysteriously later that afternoon I got a call saying they were there all along. Why did I not get a call? When I picked them up the lady had the nerve to say they were there for 2 months. Liar!!! And now a month later I've got another bill in the mail but for what? My insurance covered it all and when I picked my contacts up there was not a balance due. I am so over this place!!! The workers are rude, don't know what they are doing, and keep finding ways to charge me! I would give them no stars but it won't let me! Stay away from here! It is only headaches! read more