While this place is nice, free and large parking garage, and friendly staff, they take their sweet…read moretime on everything. I get taking time for each patient, but there comes a point where it's too much. Every other eye doctor I have been to takes 1.5 hours max, and that's with 3-4 tests. As I am writing this, I have been here 3 hours and still not done. The tests don't even take that long, it's the waiting on the doctors that eats way too much time. Nice and friendly office, but they need to work on time management or hire more people.

My appt was at 8:35. An assistant checked me out then put me in another waiting room. At 9:10 I…read moreasked why I was still waiting. They said the Dr. has other patients. I said "my appt was at 8:35, why did they book me at 8:30 if they can't see me until 9:30?" She just said there were other patients ahead of me and they were overbooked. They have no respect fir their patients or their time. They expect the patients to be on time but they aren't. They don't call and let you know they're running an hour behind. Find a better eye clinic. One that respects you.

Candice consistently delivers exceptional service with her pleasant demeanor, genuine smile, and…read moreattentive attitude. Her kindness is a vital asset to this office. Kat consistently demonstrates kindness, attentiveness, and a high level of professionalism. Your presence at the front desk always elevates the day. Dr. Tyler Arens, although our interaction was brief, I appreciate your kindness and thoroughness. Dr. Ellis, your unwavering expertise is always evident. Thank you for your dedicated care. That said, there are two employees who need improvement. Joel, you must inform patients that you are placing a cap on their heads before doing so. Also, approach the eye drop procedure with more care and less haste. Campbell, your communication skills need significant improvement. Effective interaction is essential, and I had to personally instruct you on how to speak with me--this impacted my experience.

I wish I could fully express what it means to me to have come here and had the doctors work on my…read moreeyes. Before my first surgery in July, my vision was -12. They numbed my eyes, did the laser procedure, and in about five minutes, they told me to sit up--and I could actually see the clock clearly for the first time. My eyes improved so much after that first surgery, but because my prescription was so strong, we did a quick enhancement yesterday. Now I'm seeing 20/15! It's perfect. The second procedure was simple, painless, and such a breeze. Everyone here is incredibly kind, polite, and professional. The whole experience has been amazing from start to finish. They even offer CareCredit, which allowed me to pay with zero interest--just $165 a month for two years--and it's paid off. The best part? If you ever need a touch-up, they'll do it free of charge. I can't recommend this place enough. It's truly life-changing.

If you decide to say good-bye to glasses and contacts, this is THE PLACE to go! I have had mine…read moredone 22 month ago and it feels amazing. Initial consultation was with Dr Durrie himself, and the surgery was done by Dr Stahl. I appreciate all the work they have done. Over ten tests were performed on my eyes before starting doctor showed up. Dr Durrie went over the whole procedure in the consultation, told me about side effects. They have also warned me that there is a chance that this may not be permanent. Once I've confirmed that I would like to get the procedure done, I've talked to Brian about financing options and left happy (you just can not beat %0 financing). On the day of procedure they numbed my eyes (I declined taking Valium), explained to me everything once again, step by step, and warned me that they will be telling me what to do once the procedure starts. Oh, boy, those 5 minutes went by so fast. Procedure was painless, but a little uncomfortable. Once I got up from the surgical bed, I was able to tell the difference, my vision has changed. Forgot to mention that my husband was in a waiting room watching the procedure on TV with a nurse that went into detail explaining what was going on. I was sensitive to light for a few days, just as they said I would be, but artificial tears and sunglasses helped a ton. When you sign contract with these people they tell you there is a two year guarantee for the services performed. Well, I have forgotten about this, but they did not. They have called me about two weeks ago to remind that I need to be seen, as my guarantee will end in two months and they want to make sure I have no concerns they can help with. Say WHAT??? Can you imagine dealer calling you to ask if everything is ok with your car, as your guarantee wears out in two months?? I can't, as it does not happen. Durrie Vision does, because they care and they believe in the product they deliver. They won my heart and my business and I am so happy we chose them almost two years ago. THANK YOU Durrie Vision team for all you do.

they told me that insurance would not pay for my cataract removal and insert lens but they could…read morefinance the $10,000 after my surgery the surgery center also charge my insurance for $10,000. please get this done with a company that works with insurance so you don't pay double!

This is my second visit and both times I had excellent care and attention. The staff is very…read morehelpful and pleasant. One can always expect the utmost level of care.

Very professional help for eye condition Dr Megan was very thorough and helpful…read more I would recommend that you contact them for eye care

Been going to this office for years for normal eyeglasses and contacts but as soon as I have…read moresomething that's more serious going on I feel like I was getting pushed out and just told I have this diagnosis and there's nothing you can do. Now I found out, after going to another eye Doctor who thought outside the box and didn't just say oh you have PVD he referred me to a Retina Specialist, where I got the actual diagnosis of uveitis, which could've been treated a lot sooner. I have a new eye doctor now I will not be going back to this practice.

The lady working the front desk was super nice and very helpful in finding what was right for me at…read morethe store.

Love my eye doctor but the sales person with shoulder length hair in the optical shop was horrible…read more I came in for prescription sunglasses and was told transition lenses would fit my needs. The salesperson told me the tint would work for my outside job, however, when I wore my new glasses outside all day, the tint did not get dark like sunglasses. I came back to discuss my disappointment and options for making them darker as initially described. The sales lady tried to sell me new glasses for $300 more dollars on top of the $400 already paid. Sorry, but they clearly don't know their business or they are just out to make money. Either way they lost a client and my business

I had Lasik surgery in both eyes at Discover Vision in June of 2012 with Dr Doane. As someone who…read morehas a severe astigmatism on both eyes and couldn't find contacts that I could stand in my eyes, I was very worried that this wouldn't be a "cure all" for me specifically. Today I am proud to report I no longer suffer from astigmatism but I can see BETTER than 20/20 in both eyes and they are still improving! I no longer need glasses or contacts and I do not suffer from any residual side effects including dry eye. I went to a lot of places in and around KC looking for the right Dr. for me. I liked Dr. Doane and his team tremendously. Dr. Parsons in the Independence office was there for my pre-op visit and did a number of tests to ensure I was a good candidate. Probably more importantly to me, made sure I had realistic expectations and had done my homework. I asked (and he answered) a lot of questions. I felt very, very comfortable moving forward after working with him and his staff and never felt rushed or pressured into making a choice or committing to anything until I was ready. When I was ready, the financing portion of their process was easy and uneventful. They will find a way to make it work for you if they can. The surgery center was so efficient that I couldn't believe how quickly I was finished! The pre and post-op staff at the Leawood office were so great and friendly, they made me feel very comfortable and so well taken care of. I also paid attention to everything they said to do, and I follow it to the letter. The surgery itself is painless. I didn't feel anything. It was the part I was the most worried about but it didn't hurt at all. Best advice I recieved: Go home and go to bed after. I ate something quick and took Advil PM after my surgery (in the car on my way home). By the time I woke up (6 hours later) I felt almost 100% better. USE YOUR DROPS!!! it will make all the difference. Your eyes will be uncomfortably "scratchy" and watery when you leave the surgery center...it will be almost 100% gone by the time you wake up. It's odd but true. If you are thinking about this surgery, go to Discover and at least do their free evaluation. I went to them because so many of my friends and co-workers went there and had great expirences. I can't believe I waited so long. It was the most life-changing thing I have ever done for myself. You don't know what you can't see until after you have this surgery. It actually makes me a little sad that I am just now really seeing the details in things at 37...but hey, better late than never. Thank you Dr. Parsons, Dr. Doane and all the staff that made this such a great, life-changing expirence for me personally. It has literally changed how I live my life every single day. Sincerely, Amanda R.

They wouldn't take my son's PD measurement unless we bought glasses there. Their glasses are too…read moreexpensive even after insurance benefit, so we went to Costco to get the PD and glasses. PD should be included in your basic vision exam. Very unhappy with Discover playing stupid games!

very good help but sometimes it takes a month or two to get to see the right doctor after your…read moreinital appt.

They're always so busy here but they take of you instantly when you set an appointment here. Only…read morewent here for a laser. Laser off the lashes that's been bothering and I believe one of the doctors is so hyper but he got a steady hands. The way he numbs before and then laser is kinda scary. I can see blood and smell the brunt hair. He gave ointment to help with the pain and healing. Still trying to figure out if it's good or bad. Check back for a follow up.

Good service last 10 years. I feel i can trust Doctor Hawks. Mostly routine eye, exams, and classes…read moreand contacts help.

I got LASIK some years back so I haven't been inside the familiar confines of an optometrist for…read moreyears. Given that I had worn glasses since the 4th grade until I was 27 - I wasn't eager to return. But then I got an infection in my eye and I figured an optometrist would be the place to go. I got a same-day appointment, super friendly service, and a great visit. Two weeks later on the follow up I got the same experience. On the social media side they were savvy enough to send me a nice little email on my birthday (small, but still good) and allow you to print patient forms on the website so you can come into your appointment with your paperwork done!

Be cautious with Schmidtlein, APRN! My husband and I had to DEMAND HER an X-ray because he was…read morehaving difficulty breathing, and she only gave him a cough inhaler when CLEARLY he looked really unwell. She ordered the X-ray, but in an ironic manner, saying "I can do a head to toe scan if you want". After receiving the results of this study, I had to take my husband to the emergency room, where he was a very bad diagnosis and fluid around his heart. My husband would have died if we hadn't arrived in time. This woman is a DANGER. She either doesn't know how or refuses to order tests for her patients. I called her superiors a week ago to inform them of what happened, but they still they haven't responded.

Midtown Family Medicine re-defines healthcare in the best of ways. This is an office staffed with…read morepractitioners that are nothing less than amazing. Dr. Thompson and his staff are above and beyond, truly the best health care providers in the KC metro. The support staff at MFM is beyond wonderful! They are attentive, kind and professional. They are responsive when you call, make scheduling a breeze and undoubtedly have a gift of learning and knowing each patient. They make every encounter remind one how important your health care is and reminding you how self-care and awareness is paramount. The practitioners at MFM are hands-down the most attentive, professional and personable people you will meet. Undoubtedly, they truly care for each patient who shadows their door. Most assuredly, you are never treated as another "chart number" or "patient". You will be appreciated and treated as a human being and cared for in the best of ways. They will listen, be attentive and appropriately respond to any and every health need you present. They are exceptional beyond words. Truly, you can't match nor exceed the care you receive at MFM. If you are searching for a new place to find health care, you've found the right place. This office is inclusive, kind, caring and passionate to each patient. They are accepting of every person's path in life and guide with a gentle touch and loving kindness. Kudos to Dr. Thompson and his fantastic staff! The KC metro is better because of practices like MFM!!!!