I'd never been to the eye doctor before & just wanted to get my eyes checked! Everyone hear was…read moresuper friendly. I was in an out in less than 20 mins. It felt like the doctor genuinely cared!

This is my first visit with Brookside Eye Care Center. The technician (Cheryl) was very pleasant,…read morepatient, knowledgeable and answered all of my questions. She said she's been here 15 years but I couldn't tell. The receptionist was very friendly as well. I didn't have to wait long before my name was called for me to go back to take my eye exam. When I mentioned to Cheryl that the technicians do all of the work, she politely said, "That way Dr. Sabates can spend more time with you." That was very kind of her to speak highly of the doctor. Dr. Sabates is so nice. He explains everything and answers all questions. I've been to Cass County and State Line Eye Carr Centers, I have to say that this would be the location I will return to for future visits. I've been a patient since 1999 and have never had a complaint. I HIGHLY recommend this location.

Do you need a new eye doctor? I did. The Eyemasters a few blocks south in Ward Parkway mall was…read morenot, how do I say this, medically equipped' as they should be. I found out later, only after switching to State Line Eye Care Center that Eyemasters didn't perform a handful of necessary eye tests on me! The Center is more professional and employs, in my opinion, better eye doctors. I recommend Dr. Cline - she is wonderful and cares enough to work around my 'sensitive' eyes. Of all the things in this world that make my skin crawl, those eye drops that numb the eyes are the WORST offenders. It takes all but someone holding me down to take the stuff (it doesn't numb the eyes so much as it makes them feel weird - like you can feel every movement in the socket - it's just an unsettling, uncomfortable feeling.) Dr. Cline always puts the least amount of drops necessary during this procedure (it can be either one to three of these awful orange drops and she only does one for me because she knows I'm squeamish.) She also gives me tons of free contact solution and cases and all that fun stuff (it's the equivalent of getting that free toothbrush kit from the dentist when you were a kid.) The staff in is always helpful and in my experiences, will go above and beyond their necessary duties to help out. For example, yesterday I went in to pick up contacts I had ordered a long time ago for myself. Even though it was way passed pick up date, they had them right there waiting for me. To my horror, my insurance card wasn't initially accepted, BUT they immediately called the card to talk to someone until it went through properly and the card was finally accepted. THANK god for those women - I don't know what I would have done if my card had been declined (go blind for awhile I guess.) I didn't know that my former eye doctors were so mediocre until I came here and then I learned there is a difference. Thanks to State Line Eye Care Center, I was even checked for several eye diseases that Eyemasters had neglected to test for, and no one's health shouldn't have to deal with medical negligence.

Very rude when I called for an appointment. Implied I was some poor person, which even if I were,…read moreshouldn't make much difference for an eye exam. People in the glasses section were just hanging out chatting when I had to wander through the building to find them m, then acted like I was interrupting their party when I came in. They won't approve online orders from outside providers either.

My mother is currently a patient here receiving injections for wet macular degeneration every 4-6…read moreweeks. These are injections directly into the eye, so feeling comfortable and confident with the physician performing them is extremely important. A few months ago her regular doctor was on leave, and she was treated by another physician in the practice. The difference in her experience was very noticeable. This doctor took time to explain the procedure, rinsed her eyes afterward, and my mother left with significantly less pain and fewer side effects than she normally experiences. Because of that experience, my mother has asked multiple times to switch to that doctor. Each time she has been flat-out denied the request. This is incredibly frustrating and difficult to understand, especially since the doctor she prefers is reportedly accepting new patients. My mother is an older patient, and navigating repeated denials and administrative hurdles like this has been very stressful and discouraging for her. Patients should have a reasonable ability to choose the physician they feel most comfortable with for an ongoing treatment like this, especially when injections into the eye are involved. These treatments happen every 4-6 weeks and they are scary and uncomfortable. Instead, she has repeatedly been told she cannot switch doctors within the practice. After asking multiple times and being denied each time, she now feels stuck continuing care with a doctor she doesn't feel comfortable with, which is a very difficult position for a patient receiving eye injections every few weeks. At this point we are strongly considering moving her care to a different retina specialist outside of KU altogether. It's disappointing that a large medical system would refuse to work with a patient on something as reasonable as choosing the physician who is injecting medication into her eyes. I truly hope someone from patient relations or clinic leadership will review this situation and reconsider. I am giving two stars instead of one because there is a front desk gentleman who has always been very kind to my mother and has helped put her at ease several times. Unfortunately this situation is clearly outside of his control, but his kindness has not gone unnoticed.

I'm a patient at KU Eye for the last 3 years, with chronic painful eye inflammation. Doctors and…read morestaff are outstanding and very kind. We have managed my condition into remission which is a rare accomplishment. This is a tribute to my care at KU Eye. Thanks!

April 12, 2022, Dr. Michael Chappell, with the Moyes Eye Center in Lee's Summit, performed what…read moreshould have been a routine removal of a chalazion on my eyelid. However, when he attempted to inject lidocaine into my eyelid before the procedure, he injected the lidocaine into my left eye. The lidocaine included ingredients toxic to my eye, leading to excruciating pain, permanent eye damage, and disfigurement. As you can see by the attached picture, my eye is permanently disfigured. I was only 34 years old at the time of the incident, and it has caused immeasurable distress in my life. To make things worse, neither Dr. Chappell nor his employer, Moyes Eye Center, have taken any responsibility for their actions, despite Dr. Chappell admitting this under oath during his deposition: Q. Are you aware that one of the allegations in this case is that you inadvertently injected Lidocaine into her eye? A. Yes. Q. Are you able to rule out that that occurred during the procedure? ** A. I cannot rule it out. ** A. There's a number of possible causes for her postoperative post-procedure course. Q. And I know you went through some of them with me, but my question for you is are you aware if the doctors at Moyes who were -- who saw Ms. Dehnert in 2022, if you all were able to reach a consensus about the cause of her postoperative issues? A. Through many discussions and many evaluations, we have possible intraocular injection of medication as the most likely cause, with a number of other possible causes. I have been forced to hire an attorney and this matter remains unresolved, with Dr. Chappell denying my claims and offering me no compensation for my injuries. I am a single mom to a young daughter, which makes the emotional and financial stress of this incident even worse.

Moyes Eye Center: I first went to Moyes in July for my yearly eye exam. I saw Dr. Stockwell. She…read morewas absolutely wonderful. She took the time explain what was going on with my eyes, answer my questions, and make recommendations. I later had a consultation with Dr. Kam, who was also amazing to work with. He was pleasant, thorough, and explained my need for cataract surgery. Everyone at Moyse was friendly, supportive, and professional. I highly recommend this business.

Very professional help for eye condition Dr Megan was very thorough and helpful…read more I would recommend that you contact them for eye care

Been going to this office for years for normal eyeglasses and contacts but as soon as I have…read moresomething that's more serious going on I feel like I was getting pushed out and just told I have this diagnosis and there's nothing you can do. Now I found out, after going to another eye Doctor who thought outside the box and didn't just say oh you have PVD he referred me to a Retina Specialist, where I got the actual diagnosis of uveitis, which could've been treated a lot sooner. I have a new eye doctor now I will not be going back to this practice.

Been a Littlefield client for a handful of years now, and it's as reliable and great as the first…read moretime I came in. This eye doctor in the Waldo neighborhood hit every box: - Communicative - Professional - Friendly - On time - Availability - Efficiency They also offered something during my routine eye exam that I loved; the option to pay $35 extra to skip the dilation and instead use some sort of Star Wars technology to take a picture of the back of your eye. Well worth it for not having to have blurry, weird vision for the rest of the day. I see Dr. Yates, and my oldest comes here now too and looks forward to it. The office is very nice, and there is parking but it can be tight in the little adjacent lot. Nothing but good vibes here, good location, and I never dread my annual trip in. They'll really listen if you have any questions or concerns about anything, and overall this is a slam dunk. We'll go here for life.

I've gone here for years. Dr. Grimes and the remaining staff are so wonderful and professional…read more Everyone is helpful. The new establishment looks great. Just be prepared to try and maneuver in the small parking lot when you go in for your eye appointment.

If you decide to say good-bye to glasses and contacts, this is THE PLACE to go! I have had mine…read moredone 22 month ago and it feels amazing. Initial consultation was with Dr Durrie himself, and the surgery was done by Dr Stahl. I appreciate all the work they have done. Over ten tests were performed on my eyes before starting doctor showed up. Dr Durrie went over the whole procedure in the consultation, told me about side effects. They have also warned me that there is a chance that this may not be permanent. Once I've confirmed that I would like to get the procedure done, I've talked to Brian about financing options and left happy (you just can not beat %0 financing). On the day of procedure they numbed my eyes (I declined taking Valium), explained to me everything once again, step by step, and warned me that they will be telling me what to do once the procedure starts. Oh, boy, those 5 minutes went by so fast. Procedure was painless, but a little uncomfortable. Once I got up from the surgical bed, I was able to tell the difference, my vision has changed. Forgot to mention that my husband was in a waiting room watching the procedure on TV with a nurse that went into detail explaining what was going on. I was sensitive to light for a few days, just as they said I would be, but artificial tears and sunglasses helped a ton. When you sign contract with these people they tell you there is a two year guarantee for the services performed. Well, I have forgotten about this, but they did not. They have called me about two weeks ago to remind that I need to be seen, as my guarantee will end in two months and they want to make sure I have no concerns they can help with. Say WHAT??? Can you imagine dealer calling you to ask if everything is ok with your car, as your guarantee wears out in two months?? I can't, as it does not happen. Durrie Vision does, because they care and they believe in the product they deliver. They won my heart and my business and I am so happy we chose them almost two years ago. THANK YOU Durrie Vision team for all you do.

they told me that insurance would not pay for my cataract removal and insert lens but they could…read morefinance the $10,000 after my surgery the surgery center also charge my insurance for $10,000. please get this done with a company that works with insurance so you don't pay double!

very good help but sometimes it takes a month or two to get to see the right doctor after your…read moreinital appt.

They're always so busy here but they take of you instantly when you set an appointment here. Only…read morewent here for a laser. Laser off the lashes that's been bothering and I believe one of the doctors is so hyper but he got a steady hands. The way he numbs before and then laser is kinda scary. I can see blood and smell the brunt hair. He gave ointment to help with the pain and healing. Still trying to figure out if it's good or bad. Check back for a follow up.

Well, where do I start?! Three visits in the past two months, initial exam, surgery, and that one…read moreweek follow-up. consistnely having to wait on Dr. B. which in this Gulf War Veteran's perspective is a bit too long! Listen I get it! Let me inconvenience these delusional customers by continually over-booking on a regular basis to grow that account! From check-in, insitial screening by those asst's then off to the waiting room aka "Patient Hell!" Yeah, just a bit impatient but call out BS when I see it. I've made it clear twice that 1 hour wait for each of the two exams is unacceptable and will ultimatley pull the trigger with putting a stop to it because as and individual that's gone through cornea transplants and cataract surgeries in each eye I can see it a mile away! Asst's response as she guides me to a room and quite bluntly I ask sarcastically "is this another waiting room?" Her response "she's busy" as if to indicate that's a truly acceptable! Getting fired up I asked her who the hell isn't these day?! In other words stop with the "her time is more important than yours" crap please!Checking out I asked the desk clerk for a simple invoice or just or proof of attending the appt for my records and after waiting 15 minutes as she's training a new hire she ultimately call someone from the back which seemed as clueless as she was as I ask myself wtf is going on here?! Because for whatever reason with all that brain power that code was never cracked and so I provided my email address as requested hoping we could close the loop on this matter and here it is almost two weeks later and NADA! Also that retired GS and am well aware that absolutely nothing will change until the operation is exposed! Yes, I'm transparent and full disclosure so plan accordingly YOU!

I was pretty nervous about having cataract surgery. Two…read morethings: 1. I went in to get prepped and the next thing I remember was getting out of my car at home. 2. It was successful I can see day one

In these days of Docs that are hurried and short sighted... it is nice to have a pair named John…read moreTurley around with... ahem... VISION. ; ) John the younger is my doc and he took the care and time to give a thorough exam. He has a gentle nature and still carries authority as he speaks so you tend to listen. That helps when you are ADD like me. I have also heard great things about John the elder from my bicycling friends. I also bought my glasses here (Joseph Abboud) and I am TOTALLY pleased with them.