Amazing service and great communication are just two reasons to choose Gatsby Glass. The overall…read morequality of the glass as well as the smooth and seamless installation process are two others. Highly recommend this company!

The team at Gatsby was fantastic. Great communication by the installers and did a great job on our…read moreshower. Would highly recommend.

I was 517 miles from home and my 9x30 window for my Knapheide top along with the seals were…read moremissing. Called my glass guy in California and he said that it was a special fix and that I would have to get the parts from Knapheide and he would install it for $75. So I called Knapheide. They wanted $129.99 for the 9x30 window, outer seal was $11.99 per foot, inner seal $9.99 per foot with a minimum 8 feet each must be purchased. So I was looking at $380.83 without shipping and taxes. I was still far away from home so I decided to give Glass Doctor of Utah County a shot. They were able to fix everything for $239.40 before taxes saving me at least $140. They were super professional and friendly and the person that did my window had over 30 years of experience.

Short version: I…read morerecently had my car's windshield replaced at Glass Doctor in American Fork. It was, bluntly, a TERRIBLE experience. The new windshield cracked in less than two weeks while the car simply sat in my driveway. In spite of all signs pointing towards a manufacturing flaw or installation mistake, Glass Doctor insisted it couldn't be their fault and wanted $150 to replace it (the original job cost $360). When I pushed back, they acted like I was the problem (rather than the failed windshield) and made it clear they had no desire to earn my trust or continued business. Unless you want that kind of grief in your life, I'd strongly recommend taking your business somewhere else. Long version: After the replacement, my car sat in my driveway for 2 weeks (I use a different car for around-the-town driving). Sometime in those 2 weeks, the new windshield cracked. Googling the issue yielded the likely cause of a "stress crack", which are "cracks that appear without visible signs of impact, often starting from the edge of the windshield" and noted that the common causes include "manufacturing defects or poor installation." That fit the circumstances perfectly: no signs of impact at all (and it would be quite the feat to get hit with a rock sitting in the driveway), crack started from the edge, and shortly after installation. When I called Glass Doctor, their attitude could best be described as "that sucks for you." They insisted that replacing it would cost $150 under the terms of their warranty, no matter the cause and in spite of the fact that they could offer no explanation for why it had cracked so quickly. Unsatisfied, I asked to speak with the owner. When she called me, I explained that, in my viewpoint, all signs pointed to either a bad part or an error in the installation. I explained that this should be a "we're so sorry, give us another chance to earn your trust" situation, not a "you can roll the dice again for another $150" situation. She proceeded to accuse me of "bad mouthing" her installer and her company for suggesting that the installer could have made a mistake, because "he's one of the top 20 in the nation." She said I was "bullying" her for being honest that I intended to share my experience, good or bad, in an online review. She insinuated that I was lying about the car not being used, despite my offering to bring in a statement of work from my mechanic showing the mileage the last time it was serviced to prove it. She made it clear that earning my trust and future business wasn't important to her. She insisted it couldn't be a stress crack because they "usually run horizontal" (I couldn't find anything online to support the idea that stress cracks run horizontal). She absolutely would NOT acknowledge that they could have made a mistake. She finally agreed to replace the windshield free of charge ONLY after making it clear that she would never do business with me again (who would want to do business with the company after this anyway?!?) After they replaced the windshield again, I asked if the technician could identify the cause of the crack. She said: "He said it could be a stress crack, but they usually run horizontal. So, no explanation for it. Maybe it was a small rock." Yeah, a small rock that hit a car in a driveway in a residential neighborhood, struck right at the bottom edge of the windshield (where the hood rises up to protect it) and left no signs of impact, yet caused a 10 inch crack almost immediately. Even when ALL INDICATIONS pointed to a stress crack, they preferred to ignore the facts, even when that required them to assume I was lying. They'd rather blacklist you than admit they could've made a mistake and attempt to make it right. This is not the kind of business I would trust. Take my experience as a cautionary tale.

I'm beyond thrilled with the work this company did on our home. We had been searching for someone…read moreto install a custom glass shower for months, and I'm so glad we found them. The communication was clear, the timeline was exactly what they promised, and the end result is seriously magazine-worthy. The shower feels like something out of a luxury spa--frameless, crystal-clear glass with sleek hardware that just ties everything together. It completely changed the feel of our bathroom. We were so happy with the outcome, we asked them back a few weeks later to do glass railings for our loft. The difference is night and day. The space looks bigger, brighter, and more high-end. Everyone who comes over compliments the work. Professional, detail-oriented, and genuinely passionate about what they do--this team is the real deal.

As a residential customer, the #1 key-factor of rating a company is "communication". Michael, the…read moreowner did an excellent job in this matter. This proves how professional and caring this company's business practices in treating their customers. The shower door install went smoothly due to the accuracy of correctly measurements and installation knowledge. I would highly recommend Clarity Glass to my friends and family within this state.

Recently, we had Jenson come over our new place in Millcreek that we are renovating to replace…read morethree window screens and a screen on a patio door. Just as the other reviews have stated, Jenson is super professional, organized, skilled, and knowledgeable. The end result was superb, which now allows us to finally use our windows and patio door confidently without having to worry about any flies/insects entering the premises. Jenson's price was very reasonable as well, and we will definitely use his services in the future without hesitation.

Great quick service. Fair price and a nice guy. I would use him again and absolutely recommend!read more

I was looking for a specific sized strike plate and they had one left over from another job and let…read moreme have it for free. Great service!

I had Tanner Glass fabricate and install a transom glass above shower door to seal it knowing that…read morewe were converting it to a steam shower. They mis-cut the panel and left the job with a 1/2" gap that allowed the steam to escape between the door frame and transom. Took months and months of calling to get installer to return with wrong seal and steam is still escaping causing the entire room paint to be damaged due to the humidity and now needs to be sealed and repainted. Tanner's owner refuses to communicate or return calls - very poor customer service. I already retained an attorney to sue them for my out of pocket expenses -

We just had a Euro shower installed, and it was not installed correctly. They did not waterproof…read moreor apply any silicone. The shower wall moves and bangs into the door, causing us severe anxiety because it will surely break. We called the office, and the guy was sooo rude and just hung up on us. We had another company come and take a look at it and they said it was not done correctly. Our only recourse at this point is to file a lawsuit because they said we are not fixing it. So very disappointing. We will need to pay another company to waterproof and correct their mistakes.

This company is amazing! Guy helped us build our dream home, and we couldn't be happier with the…read moreresults. We would 10/10 recommend Updwell Homes, to anyone who's looking to buy a home. These homes are by far the most affordable and energy sufficient on the market.

Excellent company! Andrew and his team are super professional, honest, reliable, and friendly. They…read moredid a fantastic job with our shower door -- from the initial consultation to the installation. Very high quality glass and hardware. They take pride in doing great work and making their customers happy. We needed lots of guidance and had lots of questions and they patiently took their time to take care of us and make sure we understood our options and made the best informed choices. We felt in very good hands with this company and couldn't be happier with the result. We are certainly going to be doing more business with these guys. Very highly recommended!

Did a wonderful job, locally made windows. Man, you can't beat their price for the quality too…read more Don't even bother with Sears. All we wanted was two windows for our basement and Sears bid at $2,000.00 We got both windows from Solar Windows for under $500.00. Was quick ordering the windows and very professional to work with.

I've been witness to the work done by Glass Crafters for years. So when it was finally came time…read morefor me to need some windows for a remodel I knew who to call. Not knowing the first thing about how to go about the process of ordering windows, they were extremely helpful, patient, and happy to help me walk through. Never once allowing my lack of window knowledge to alter their willingness to help. When it came to the installation I opted to install the myself. It worked out perfectly, but not without the reassurance, and help from Glass Crafters. They were available, and again walked me through with ease. They answered all my questions, and even jumped on a video call with me to make sure I wasn't messing things up royally! I plan to use them on my upcoming projects, and am 100% confident in their products, customer service, and professionalism.

Glass Crafters always delivers the best products for my home. They can make any idea a reality!read more