Patient care and satisfaction. Don't butcher your clients teeth!!! She had one job to repair a…read morefront tooth and she failed and made a very unhappy customer. I don't recommend going here. Should be put out of business

I have been going to Dr. Lee for many years. Dr. Lee keeps herself and her staff up to date on all…read moreaspects of dentistry. She and her staff have always given me the best care. The care they take with me on each and every visit whether it's a cleaning, a filling or tooth extraction, they are gentle, thorough and caring. If I have a question from home, all I have to do is call.

As a preface to this review, I do not have dental insurance so that's my own fault…read more The people that work here are very sweet and I have never had a problem with any of them. The office is definitely out dated from the bad decor and old music playing. I don't necessarily enjoy how the people working in my mouth always try to have a conversation going.... I'd rather them just be quiet. Ok, so my real problem with Beacon Dental is that they knew I didn't have dental insurance, and yet they got away with charging me for procedures I didn't even NEED by saying that I needed them. First, they charged me for a panoramic xray (expensive) even though I did not need it or ask for it. Next, they did an OKAY job at cleaning my teeth (which I did need). After that they insisted I needed an Occlusal guard (extremely expensive!) and I agreed because I thought it would be a good replacement for the original retainer I had after braces. The Occlusal guard cost as much as my rent!! So that was a huuuge mistake. THEN I did not realize this (because no one gave me any information on it before hand!!!!!) but it is so thick and bulky that it makes it impractical to wear at night. My mouth gapes open and it was a total waste of money. At the same time, they tried to do a buckle filling for me and I THOUGHT it was not going to be invasive and basically a cosmetic procedure. No one told me what the procedure consisted of and I was very disappointed to realize that they basically ground away my tooth and reshaped another one onto it! The worst part was they did not tell me it would be extremely sensitive for the next two weeks and I had shooting pain in my mouth and face when I tried to chew. I thought it was a cosmetic thing! Now I have MORE sensitivity there than I did before they touched it. Oh, and the finished tooth looks terrible! It slopes up away from my gums and looks unnatural. Again, more money wasted! I would like to stress that they basically UPSOLD me on procedures I didn't need that cost me almost a thousand dollars. Good job Beacon Dental. And to make matters more awkward, the women working on my mouth kept chatting on about the next day's schedule and one of them had very bad body odor. I don't care what you are doing tomorrow and please take a shower. I want to give them 1 star but I realize it's their job to make money so ya, they succeeded!

We were naturally concerned after our former dentist of 38 years retired and sold his practice to…read moreBeacon Dental. We're pleased to say we're very happy with the Beacon Dental team and practice located in Fresno at 6099 N. First St., #102. Dr. Ogi is a highly skilled and very capable Dentist. She and her staff are delightful. And they've gone to great lengths to provide a covid-secure environment within their offices. We're happy to recommend them to anyone interested in high quality dental care that's provided with a very human touch. Keith Seaman and Jill Fisher

Esmeralda is very rude and condescending, if i didnt do what she said which i couldnt really…read moreunderstand her and she said i should understand her no matter what

Dr.Power is caring and informative. The office itself is…read morenot a fancy place. But I think the staff makes up for it! I'm sure she takes care of them well too, as most of them have been with her a long time. I would much rather see a Dentist whose staff is happy and friendly and cares about their job than go to a Dentist with unhappy staff and high turnover. I've never been surprised by a bill I didn't expect. They've always kept me informed of my options and copays.

Caring staff, phenomenal team and fantastic dentist. Dr. Palafox and his staff will help with…read moresensitive patients and walk them through tenderly every step of the process. I have been coming here for years and won't go anywhere else!

I hope that I can chance this review when I meet Doctor Erbe Palafox…read more Today I called to make an appointment for first time as a new patient. The person that answered the phone was very cold just like business oriented and I got confuse by all the questions that she was asking me. I told her I want to be a new patient and she just keep telling me that I need to be asígnate to that office before to make an appointment, then I told her that I'm not a Kaiser employee because she asked first if I work for Káiser and I said couple times that I was not,, that's why I didn't understand what she is talking about, why I have to call to be a signaled first? no wonder the confusion. I think she just was not paying attention to me but treating me that I was the one that making this difficult. From that moment I started to feel disappointed noticing that may be she doesn't know what she was suppose to do asking me to hold then come back and asked me the questions all over again and again. I got very frustrated. I wanted to talk to the doctor but I understand the doctor was busy . The doctor is being highly recommended but today I didn't feel welcome, it was just bad customer service. I still are going to give a try. We'll see

Great care, professional staff, pricing is in industry standards. Available and sensitive to. A our…read moreconcerns

Well I haven't been to the dentist in... let's just say WAY too long. I had a very bad experience…read moreyears ago and it really put me off. I'm getting older and took a chance with Golden Hills because of the Yelp reviews and let me tell you they are the best! Not once did I feel like I was being judged, and the level of care was fantastic. They came up with a game plan for my future surgeries and care, and a strategy to bill my insurance to maximize my benefits. Can't say enough, if you're in the area see Golden Hills!

I had been going to the office literally next door whonare awesome as well but, they did not take…read moremy insurance and I needed some heavy work done. I found that they took my ins. They got me in and where very friendly. I live life with a service dog and they gave me zero issues. I will say their rooms are quite small and finding her an iut of the way spot can be a little challenging, but the staff are amazing human beings. I have routine root planing done. Never in my life has anyone done it without numbing me up until here. I was a little worried at first but the lady was amazing! No pain at all!! She worked quickly but carefully and it was life changing. I have a allergy to the epinephrine in the lidocaine southern use an alternative. I've had to have some teeth pulled including my 4 front lowers. They had my partial ready for me so I was never without teeth. I have been very pleased with this office. And will be back as long as they keep taking my insurance.

I needed an upper partial, my second pair, the first were metal, and horrible, he fit me and just…read moremade one adjustment they're perfect, I can eat with them. I love them.

I recently had an in-office teeth whitening treatment with Jose from Chavez Family Dental…read more Considering this was my second time seeing Jose for teeth whitening, I can honestly say I highly recommend you call Chavez Family Dental to schedule your teeth whitening appointment with Jose today! Jose offered to provide me with headphones, a blanket and a neck rest to assist in my comfort throughout the duration of the treatment. When I mentioned to him that I forgot to take painkillers before leaving my house, he quickly brought some in with water. He checked in on me often to ensure my comfort needs were met and communicated with me every step of the way. After the treatment, he provided me with comfort gel to alleviate/reduce my teeth sensitivity. He made me feel really comfortable. Jose has excellent work ethic and is deliberate about providing the highest level of patient care. He is a true professional! Please do not hesitate to schedule your teeth whitening appointment!

Don't be fooled by the high ratings this place has. It appears they haven't been reviewed in…read more4years. So let me offer my family's recent experience and why I would not recommend this office: My mom, sister, and I all stopped going to this office for various reasons -- my mom simply didn't like their hygiene standards. They are not bad, it just wasn't up to the same level as her previous dentist. The staff here is very friendly. But when my sister needed her x-rays sent to a different dentist office, the staff at Dr. Chavez's office was not helpful. It felt like they purposely made it difficult. So it was disappointing to see the shift in their attitude when you're no longer one of their patients. For me, I had a filling done there and I was in terrible pain for two months after. I returned to the office twice and both times they could not figure out what was causing the pain and sensitivity. Dr. Chavez offered to remove the filling, but at the time I did not understand that removing it could be an effective solution. I didn't want them to do any work to my mouth again. Eventually the pain subsided and I was able to just live with it, but my mouth truly never felt the same. A few months later, I got a new dentist and they took my x-rays. To my surprise, x-rays revealed what had been causing me pain: part of the filling was too close to my nerve... I was surprised because not once did Dr. Chavez offer to take x-rays to find the cause of my pain. I feel like they could've offered me better care. And when they weren't able to explain or find the cause of my pain, I lost trust in them.

Nice dental office but beware of the owners, the main doctor and her husband are not very good…read morepeople. If you want good service, attentive care and don't want to feel swindled go elsewhere is my 2 cents. Their staff were nice is another positive.

Dr. G and staff are amazing! So friendly and welcoming. Thank you all for helping rush my husband's…read morereferral to an Oral Surgeon. Praying to have a positive outcome. We as a family highly recommend Star Shine Dental Care.