Fantastic store! I live an hour away and they were well worth the drive. Excellent service,…read moreexcellent value. The selection was very nice. Ali was extremely helpful in finding the right gift for my girlfriend. Thank you!

I live in Boston and was visiting the Cape. My bracelet became loose at the clasp. Stopped in and…read morewas given such courteous and professional treatment from the moment I entered. Highly recommend. Thank You.

So, I was going to give AJ Marks four stars because the hours suck for those of us who work 9-5…read moreM-F, and because (as someone else mentioned) sometimes you walk in and feel like you're kind of standing around waiting to be acknowledged. I ended up adding that star back, because for me, the customer service at AJ Marks went above and beyond. Buckle in, bitches. I got engaged. ;) I showed up at AJ Marks with a man's pinky ring and a look of wide-eyed panic. Joe proposed (yay!) but did so with a gigantic ring that had been buried under the floorboards of a farmhouse for god knows how long. It's a cool story. I'm probably cursed now. Anyway, I didn't even know if I had a real diamond, much less what to do with it. Sean (Shaun?) took my ring and immediately set to work. He cleaned it, looked at it under under crazy techno steampunk goggle things, and then was like, "Ok this is a man's pinky ring probably from the late Victorian era when single men wore rings. The diamond is a hand-cut European diamond, but it has a couple chips." Of course, he had said late Victorian era, so I had already manifested a parasol and a bustle and not heard another word. Sean talked a lot about diamonds, because the man knows his diamonds. Eventually Lillian took over and helped me pick out a somewhat more feminine (and five sizes smaller) ring for my haunted diamond. Despite me mentioning I had a budget SIXTY TIMES bigger what we ended up spending, no one at AJ Marks pressured me to get anything other than exactly what I wanted. Joe picked up my ring, and he brought in some silver and old jewelry to trade in. Again, Sean was completely honest and upfront, and ended up giving us a great deal. Guys, my engagement ring, which should have cost us $900, ended up being virtually free thanks to AJ Marks. When it came time to get my wedding ring, I had no doubt where I would go. This time, I was designing something from scratch, but Lillian was with me the entire way. She emailed me, gave feedback, and created digital renderings to see what it would look like. Then, when my CUSTOM ring wasn't exactly what I wanted, she went to bat for me and got the company to re-make it for just a small restocking fee. Yeah, I'm sure big box jewelry stores are chomping at the bit for size 4, 2 mm, black zirconium bands. But Lillian somehow made it happen and when she finally presented me with my ring just as I envisioned, I legit got choked up. Every time I set foot into AJ Marks, they would clean my ring for free. Lillian remembered my wedding date and told me to be sure to come in beforehand for a final shine. When I expressed concern that my diamond was crooked (it wasn't), Sean took it back to his wacky machine to make sure it was up to his standards. Let me tell you, as a recently engaged person, I have spent A LOT of time reading people's engagement ring horror stories. At AJ Marks, I felt completely supported and secure. If you are looking into jewelry on Cape, I highly recommend.

I had a bunch of watches that needed batteries or straps so I bagged them up and brought them to…read moreMarks. Very helpful people had them ready the next day for a reasonable price. If I want to buy jewelry or a new watch I will check them first.

Beautiful jewelry store with something to offer to everyone! I've had custom made pieces, estate…read moresale items and one of a kind case chosen jewelry from here. Orianna is professional, knowledgeable as well as warm and inviting. Her sales staff are also top notch! Sandwich and the Cape are lucky to have such a beautiful shop.

Dropped off a watch for a repair to clasp closure and was told they would be calling me when it was…read moreready. After five days I called the store and was told it was ready. A few days later I went to pick the repair up. The clerk brought the watch out to me in a zip bag, un repaired, the clasp in the same condition it was when I dropped it off. The clerk had no information to offer, nothing was written on the receiot, and the owner never called to offer any explanation, advice, nothing. Unprofessional and a waste of time.

Beautiful jewelry store and fabulous customer service! I'm thrilled with my new Cape Cod charm…read more They had such a nice selection and were so helpful!

So helpful, informative and honest. Sold me a perfect, oxidized chain to replace my "Well loved"…read morebroken one. Reasonably priced to boot.

Great place to find New England trinkets, gifts, locally-made jewelry and scrimshaw. Definitely the…read moreeasiest place to get any jewelry fixed. I keep going in there for little problems with chains and things and they're fixed pretty quickly while you wait.

Frem's is simply the best, most professional jewelry store around. This is a multi-generational…read morefamily business where the staff will take EXCELLENT care of you. I brought them several watches, and they repaired/restored them beautifully. They repaired other pieces such as loose settings quickly, and properly. They have a nice line of gift items, watch bands and of course jewelry. The last watch I brought them was fixed in two days, and when I went to pick it up they did not even charge me. These folks are truly service-oriented professionals.

This jeweler has been amazing and helpful. Needed a battery…read morechanged in one of my divers watches as well as an adjustment made to the band. Was done in 5 minutes. The gentleman who helped me was very cognizant of my veterans status without me saying or apearing so. Vets.....take notice. Great service and treatment!!!!

Always helpful kind staff. They've done the simple (change watch battery) to more detailed jewelry…read morerepair- stones resetting and ring sizing. Highly recommend.

Love this place! We visited the cape last year in the off season and were in search of some Cape…read moreCod bracelets. We found another place on Main Street that was boasting that they were the only place allowed to sell them, which I now know is a weird marketing trick. Feeling icky about the other business, we found Jewelcraft and I'm so glad we did! I bought a bracelet for myself and my two daughters. This year I reached out to purchase a second and have it shipped to Las Vegas. The process was extremely easy. I love that this is a family owned business that makes all of their products. I'll continue to be a customer even from across the country!

I got a permanent bracelet here over the summer. I've had it for almost a year and it hasn't…read moretarnished at all. It did break slightly and fell off completely when I tried to fix it. I went back and they fixed it for me for free! The people working there were super nice both times and the price for the bracelet was great considering the quality.