So, I was going to give AJ Marks four stars because the hours suck for those of us who work 9-5…read moreM-F, and because (as someone else mentioned) sometimes you walk in and feel like you're kind of standing around waiting to be acknowledged. I ended up adding that star back, because for me, the customer service at AJ Marks went above and beyond. Buckle in, bitches. I got engaged. ;) I showed up at AJ Marks with a man's pinky ring and a look of wide-eyed panic. Joe proposed (yay!) but did so with a gigantic ring that had been buried under the floorboards of a farmhouse for god knows how long. It's a cool story. I'm probably cursed now. Anyway, I didn't even know if I had a real diamond, much less what to do with it. Sean (Shaun?) took my ring and immediately set to work. He cleaned it, looked at it under under crazy techno steampunk goggle things, and then was like, "Ok this is a man's pinky ring probably from the late Victorian era when single men wore rings. The diamond is a hand-cut European diamond, but it has a couple chips." Of course, he had said late Victorian era, so I had already manifested a parasol and a bustle and not heard another word. Sean talked a lot about diamonds, because the man knows his diamonds. Eventually Lillian took over and helped me pick out a somewhat more feminine (and five sizes smaller) ring for my haunted diamond. Despite me mentioning I had a budget SIXTY TIMES bigger what we ended up spending, no one at AJ Marks pressured me to get anything other than exactly what I wanted. Joe picked up my ring, and he brought in some silver and old jewelry to trade in. Again, Sean was completely honest and upfront, and ended up giving us a great deal. Guys, my engagement ring, which should have cost us $900, ended up being virtually free thanks to AJ Marks. When it came time to get my wedding ring, I had no doubt where I would go. This time, I was designing something from scratch, but Lillian was with me the entire way. She emailed me, gave feedback, and created digital renderings to see what it would look like. Then, when my CUSTOM ring wasn't exactly what I wanted, she went to bat for me and got the company to re-make it for just a small restocking fee. Yeah, I'm sure big box jewelry stores are chomping at the bit for size 4, 2 mm, black zirconium bands. But Lillian somehow made it happen and when she finally presented me with my ring just as I envisioned, I legit got choked up. Every time I set foot into AJ Marks, they would clean my ring for free. Lillian remembered my wedding date and told me to be sure to come in beforehand for a final shine. When I expressed concern that my diamond was crooked (it wasn't), Sean took it back to his wacky machine to make sure it was up to his standards. Let me tell you, as a recently engaged person, I have spent A LOT of time reading people's engagement ring horror stories. At AJ Marks, I felt completely supported and secure. If you are looking into jewelry on Cape, I highly recommend.

I had a bunch of watches that needed batteries or straps so I bagged them up and brought them to…read moreMarks. Very helpful people had them ready the next day for a reasonable price. If I want to buy jewelry or a new watch I will check them first.

I moved back to western Massachusetts, from the Cape, and attempted to get two silver bracelets…read morecleaned. A wave bracelet and a Cape Cod bracelet, with very poor results. I called Elfstone at Mashpee Commons where I purchased them. I was told that I could send them in with money for the return postage, cleaning would be free. I am so very happy with the results. They sparkle!

Nice jewelry store in Mashpee Commons. Mostly silver jewelry but some gold. They also carry…read morewatches too from a brand name. Friendly employees and cute store. Just walked in to look around when we were in the area. Lots of merchandise.

My fiancé and I were shopping for a groom's wedding ring (mine). We came to Nasr Jewelers, in…read morePlymouth, MA, with an idea for a custom ring. The owner, Eddie Nasr, promised that we would be 100% satisfied. We are ! They did excellent work creating the ring we were looking for, gave us a price that far exceeded our expectations, they did it in a very reasonable amount of time, and even gave us an insurance appraisal. They were a pleasure to do business with. We couldn't be happier.

I dropped a watch bracelet off requesting two links to be removed. Upon "completion" my bracelet…read morewas returned in multiple pieces, rendering the bracelet inoperable. After calling the company to report this, I received a barrage of text messages to my personal cell phone ridiculing, insulting and threatening me. These people are belligerent and unaccountable. And proactively contacting customers to threaten and berate them is the eptiome of unprofessionalism. Caveat emptor.

Fantastic store! I live an hour away and they were well worth the drive. Excellent service,…read moreexcellent value. The selection was very nice. Ali was extremely helpful in finding the right gift for my girlfriend. Thank you!

I live in Boston and was visiting the Cape. My bracelet became loose at the clasp. Stopped in and…read morewas given such courteous and professional treatment from the moment I entered. Highly recommend. Thank You.

Always have a wonderful experience at the Silver Unicorn. Every one of the workers are friendly and…read morehelpful in finding anything I want. Wendy helped me on a particular occasion and was a delight. I will always go to the Silver Unicorn for any of my jewelry wants and needs.

Always a pleasure to shop here! Browsing is so fun and the service is friendly and polite. This is…read moremy second year buying a Cape Cod bracket, and it's the only place I will buy one from. Sizing is carefully done. Thank you Silver Unicorn! See you next year!

I was looking for a gift for my wife's birthday and Ron gave me the most phenomenal assistance. I…read morehad no clue what I was looking for and he was able to guide me through very patiently and gave me multiple suggestions to finally find the perfect diamond necklace for the right price. She was delighted when she opened the box. I definitely recommend Regalia Jewelers.

Will and staff are very knowledgeable, friendly and the pricing for their beautiful jewelry is…read morepriced to sell. From the minute we stepped into the store, we were greeted with a smile and laughter. I highly recommend Regalia for one of a kind pieces for yourself or as a gift. You can tell most of the pieces available are unique, of high quality and authentic. When I return to Hyannis, I will definitely be stopping by Regalia and getting another piece to match the beautiful antique ring I got there.

This family owned business has something for everyone. Many options for Cape Cod Bracelets…read more Beautiful gold jewelry and gem stones. The staff is friendly and helpful. so many unique pieces.

My husband ordered the octopus cuff bracelet for me for our anniversary, and it's FANTASTIC! But…read moreeven more than the jewelery, the customer service was top notch. The item was shipped USPS, and my husband called last week to check on the delivery date to see if it would arrive in time; on Friday, they left him a messge that they could upgrade the shipping service, and they DID it before we got back to them! That's such amazing consideration to help make our anniversary even better!

I had a fantastic experience at Osterville Jewelers when I went in to have my bracelet repaired…read more Both of the ladies who helped me were incredibly kind, professional, and welcoming, and they made the entire process easy and stress-free. Raine stood out. She went above and beyond with her attention to detail, knowledge, and genuine care. She took the time to explain everything clearly and made sure I was completely comfortable and confident throughout the process. Her warmth and professionalism made a lasting impression. The overall customer service was outstanding. Osterville Jewelers clearly values quality workmanship and exceptional service. I would highly recommend them to anyone and especially recommend working with Raine if you have the chance.

As the knuckle on my ring finger had become too large to remove my wedding band, engagement ring…read moreand anniversary ring, I went to Osterville Jewelers this morning to have all three cut off. My expectation was to then have them all resized. Greg, the owner could not have been kinder or gentler, first carefully cutting the three rings off my finger and then explaining it would be a few months before the atrophied part of my finger where the rings had been would fill back in so they could be properly fitted for me. He charged nothing for his service and I will definitely return in a few months to have him restore/replace/reset/resize my rings - whatever is necessary. My experience warrants the five star rating and I believe I can recommend Greg and Osterville Jewelers with great confidence.