The system? Not good. Technology, legal documents, communications? Not good. The actual doctors and…read morenurses and physical therapists? They did seem good, and I genuinely liked most of them. The hospital is in a nice location and we appreciated having sunlight and views. But the hospital is bad with communicating with each other and with us family members, bad with paperwork and legal bureaucracy, bad with computers. I watched my brother writhing in pain for 45 minutes while a nurse couldn't get the computer to allow the next dose of pain meds to come through. Eventually a pharmacy worker came up and they stood around the computer going, "Huh! That's interesting. Never seen that before." I had to file my power of attorney documents multiple times. "Maybe you should file it again with us in person," one guy said. I had already filed it, in person, at their front desk, and even had the receipt for it. The real hands-on medical staff was focused on my brother's basic health needs to some degree, and I am thankful for the medical professionals who saved his life. The hospital SYSTEM only cared about getting my brother out of his hospital bed as soon as possible, into some other kind of care facility, even though he'd caught a new bacterial infection while in their hospital.

This is specifically the Labor and Delivery area. I was very impressed with how clean and organized…read morethis location is. I was also in awe of the great staff at this location. My daughter had a long labor and the ladies here were all so caring, patient and helpful. After she gave birth, they took care of my daughter and baby to make sure everything was good and normal. The lactation nurse was very patient and helpful as well. Overall, I felt the staff at this hospital made our visit very welcoming and stress free.

Dr Chappell-"One" of my many, many faves! Miss you…read more Hi Jay from, Nurse Paula

Saved my brother, Don, after he died on the table...highly recommended by his peers and associates…read morein the medical profession.

You are the BEST Sam Lau!!! ( please do not tell the others )…read more Nurse Paula (Ret)

He was great. Took the time to sit with me and really discuss all my worries! I'm super happy I…read morepicked him as my cardiologist!

The doctors and nurses all were great. From the initial triple bypass, my 2 cardioversions to get…read moreme back in sinus rhythm when I had atrial flutter, to the ablation to fix the atrial flutter and determine my heart had serious electrical connection issues, and finally the pacemaker that was placed to make sure my heart continued to do what it was supposed to. I would like to especially point out the Cardiac Care Unit who provided my care for 7 days after my bypass. They were all fantastic making sure I was well cared for. To them it is a job they do very well. To me they were a lifeline making my recovery bearable. Between the surgeons and nurses at McKenzie Heart Group and the nurses and doctors in the Cardiac Care Unit it is no wonder they are one of the top heart groups in the United States and only one of three in Oregon to be rated a 3 star group which is the highest rating. You will be in good hands if you let them take care of you.

Recently went to appointment at the heart specialist there and they're good doctors and everything…read moreand all that and this is not as much as about the service you get from them as far as the service that's in the lobby there they got vending machines right there when you walk in the stuff and I needed to get a candy bar for the person I was with and lo and behold that when I went to get one stuff I didn't realize it but they charged me $10 for one single Kit Kat bar and those vending machines that are in the lobby those bending machines shouldn't even be there if they're charging that kind of outrageous price for a candy bar I don't know why they would be letting somebody that has vending machines in the lobby charge that much but don't ever use the vending machines in the lobby at the Heart Group there it is highway robbery 9

I want to say that, for me, McKenzie-Willamette hospital is the best hospital in the area. I have…read morehad to go to the hospital 3 times for emergency and the wait was less than 1/2 hour in all 3 cases. I was taken care of and the problem I had was taken care of by the doctors and nurses. The last few months I was at the hospital due to blocked arteries which caused me to have a triple bypass, heart shocked twice, an ablation, and finally a pacemaker implanted. After my bypass I ended up in the Cardiac Care Unit where I was taken care of by the most professional caring doctors and nurses. It was like my comfort and recovery were the most important task they had. It is no wonder that they and the doctors and nurses at the McKenzie Heart Group are a level 3 star for patient care and outcomes. My understanding is that is the highest level attainable and there are only 3 in all of Oregon. Two in Portland and one at McKenzie-Willamette hospital with the McKenzie Heart group. You couldn't do any better than them for your heart care especially if you need bypass surgery.

Special thanks to nurse Dawn, on the 3rd floor, and all the awesome folks at McKenzie Willamette…read more Dawn and many others are all angels in my book. I actually hated to leave. I hope I never have to go to any other hospital other than McKenzie Willamette. Our community is lucky to have them.