The doctors and nurses all were great. From the initial triple bypass, my 2 cardioversions to get…read moreme back in sinus rhythm when I had atrial flutter, to the ablation to fix the atrial flutter and determine my heart had serious electrical connection issues, and finally the pacemaker that was placed to make sure my heart continued to do what it was supposed to. I would like to especially point out the Cardiac Care Unit who provided my care for 7 days after my bypass. They were all fantastic making sure I was well cared for. To them it is a job they do very well. To me they were a lifeline making my recovery bearable. Between the surgeons and nurses at McKenzie Heart Group and the nurses and doctors in the Cardiac Care Unit it is no wonder they are one of the top heart groups in the United States and only one of three in Oregon to be rated a 3 star group which is the highest rating. You will be in good hands if you let them take care of you.

Recently went to appointment at the heart specialist there and they're good doctors and everything…read moreand all that and this is not as much as about the service you get from them as far as the service that's in the lobby there they got vending machines right there when you walk in the stuff and I needed to get a candy bar for the person I was with and lo and behold that when I went to get one stuff I didn't realize it but they charged me $10 for one single Kit Kat bar and those vending machines that are in the lobby those bending machines shouldn't even be there if they're charging that kind of outrageous price for a candy bar I don't know why they would be letting somebody that has vending machines in the lobby charge that much but don't ever use the vending machines in the lobby at the Heart Group there it is highway robbery 9

I saw this Dr. about 15 years ago, give or take, when he was @ Oak St. Medical., Eugene. In the…read moreseveral visits I had with him for my Fibromyalgia, he never ever once listened to my lungs or heart (& I have COPD). He sat in the opposite corner of the room, What? This was so uncomfortable! Well, the practice itself, Oak St. Medical, + all their affiliates, says it all. No, I'd run the other way as a new patient. I did!

Doctor Andrew Gilchrist has been my primary care provider for about a year now, and I have never…read morebeen more satisfied. Dr. Gilchrist has a profoundly sane approach to patient care including empathy, humor and access. I am able to reach my doctor any time, and receive a response almost immediately. He is available via text always and is also quite easy to schedule with. I have never (never!) had to wait to see him. Beyond being very knowledgeable, easy to talk with and amazingly kind, Dr. Gilchrist also provides a level of care that is incredible. He has dropped off prescriptions for me, been proactive with insurance issues and worked diligently to find me other providers, such as physical therapy, who are equally good. Concierge care may require new thinking at first. Paying a subscription rate on top of insurance can seem prohibitive, but when given the level of care and contact, it's actually quite a bargain. Dr. Gilchrist has seen me several times a month, as well as offered referrals, text consults and encouragement, all within my monthly cost. No copay, no additional fees, and of course all services that he refers too work with insurance as usual. It's an easy win- and genuinely adds to my health and well being to be part of his concierge practice. I would encourage anyone to get in and see Dr. Gilchrist! He's the absolute best!

Dr. Etges is a quirky, well-intentioned & knowledgeable doctor. To be frank, although I love unique…read more& quirky people, I am not used to interacting with doctors who are quirky, and I was a bit nervous in the beginning. He tells a lot of long-winded stories & anecdotes. One must concentrate, be assertive to interrupt for questions, & be willing to follow him along the journey. LOL However, he is the only individual in Eugene to treat my frozen shoulder from an "outside-the-box" way of thinking, & quite bluntly, I believe the man to be a bit of a genius. I had struggled with frozen shoulder since March 2020. I didn't meet Dr. Etges until November later that year, so I struggled in EXTREME pain for 9 months! A visit to Slocum was defeating--detached attitude from dr., "told that it will eventually go away in 2 years, "and given a steroid shot which didn't help at all. Dr. Etges gave me 2 prolotherapy cocktail shots a month apart (a special mix which he can explain), and made suggestions to my PT for specific stretches. One month later, I had regained 90% of my shoulder movement and now Feb, 2021, I am at full recovery. A friend who is doing PT alone for frozen shoulder is still in a great amount of pain. I am convinced that Dr. Etges' prolotherapy cocktails sped up my recovery in a remarkable way. It is still very important to do PT, but if you suffer from frozen shoulder, it is worth exploring his specific kind of prolotherapy mix.

Tom Edges MD, LAc is a compassionate, attentive and highly proficient doctor and acupuncturist. He…read morelives his life and work with integrity and conviction. I highly recommend him for your medical needs.

I can't describe here how much I appreciate this doctor and everything she brings to the table…read more Even though I have insurance. I still pay a monthly membership fee to her because I'm able to go to her with anything that comes up by email with some photos or description and she helps me. Best of all, she's always right!

What a difference from the traditional method of health care delivery! Cannot say enough about how…read morewonderful it has been shift my care to Dr. Rizvi; she is there when you need her, you can call or text and she responds right away, she has a lovely office and you never feel rushed. Wish I had the option to give her 6 stars!

Great Surgicenter.......unfortunately at my age I have had several surgeries and recently found…read moremyself needing medical help in Eugene Oregon. First the physician I saw at the Oregon Urology Institute (Dr. Kollmorgen) was so nice, professional and helpful. Wonderful doctor. All of the staff at both the Oregon Surgicenter and Oregon Urology Institute were terrific and professional. Best medical experience I have ever had. Special thank you to Dr. Kollmorgen, Dr. Hartman, nurses Sara and Lisa. Again all of the staff at both places were wonderful. Highly recommend.

Wonderful. I've been going to this clinic for over 20 years. I feel valued. While too many…read moreproviders just follow the medical algorithms mechanically, the doctors here exercise excellent clinical wisdom to boot. The staff are caring, competent, and provide strength-oriented patient empowerment. They have helped me through good times and challenging times and put up with me when I was not at my best. Recently, I had an opportunity to read the clinical notes of a recent visit. Wow, do they listen! I cannot imagine better care.

I'd leave zero stars if I could. I saw Jan Litz, and my son saw Dr. Copperman…read more THIS IS THE WORST CUSTOMER SERVICE I'VE RECEIVED ANYWHERE. AND THE WORST 'HEALTHCARE' AS WELL-though I'm hesitant to even call it that. I did not at all feel like Jan cared about my *personal* needs. She was warm and friendly enough until I asked her to order some tests that I wanted, or to think outside of her narrow thoughts. I was only asking for a comprehensive thyroid panel-we aren't talking expensive hypochondriac things. When I told her that a topical medication she prescribed was causing dryness and irritation, she dismissed my concerns and told me to keep using it. I took my son to see Dr. Copperman for a specific concern and he told my son that his issues were his own fault. His blaming alienated me, shamed my son and did NOTHING to address the concern we came in for. I have NEVER been treated this way before by anyone. His care was so terrible that I sat in the car crying from anger. I asked for a referral for my son, and was handed a list of providers and told they would send over a referral. When I called to follow-up, the referral told me they weren't accepting new patients. I called the clinic back but no one was available to help me. 3 days later they returned my multiples calls and said they'd send it through to another. That one ALSO was not accepting new patients. And then it happened a third time. Finally, I started calling around and then asked the new clinic to call for a referral and it took a week to receive it! As if that wasn't enough, the front office told me that I did not need to make a co-pay for a visit. I told them, are you sure? I usually do. They told me no, and refused to take any payment. When I was then billed for it, I called to find out why and was placed on hold, or hung up on, and never got an answer. When I went in for the next appointment, they told me at the appointment that I had to pay a $100 deposit to be seen since I was delinquent on my bills. DELINQUENT. It was a $20 co-pay. I was there for an appointment and had no other choice if I wanted my son to be seen.

After five gastroenterologists and seventy-four years of suffering, later, I had a first…read moreappointment with Dr. Sarah Brendler last week. Dr. Brendler came up with a different diagnosis than the prior four "specialists" and gave me samples of a different kind of medicine. Eureka! The new remedy is not working perfectly (in a 74 year old body only so much can be expected!), but I feel MUCH better than I have since I was a kid! Finally, a correct diagnosis! Dr. Brendler has common sense about tests, listens well, and came up with a completely different and correct diagnosis. Don't give up without consulting her.

Dr Baxter is possibly the best and most talented and thoughtful doctor I've met in many years. He…read moreworks until he is sure that he can make the best decisions for the patient. He tells it like it is, like it or not!!