Our fertility journey was a long and heartbreaking one but Dr. Lin and his office were kind,…read morecaring, and compassionate each step of the way. Dr. Lin has exceptional bedside manner and a real gift for explaining each step of the process thoroughly but in a way that is absorbable to anybody. He personally saw us at every single visit. All of the nurses and staff we encountered were equally kind and caring. We never had a long wait time and the office tried to accommodate our early appointment preference so I could make it to work almost each time. With every bump in the road, Dr. Lin provided alternative options and routes and never pressured us into any situation. With his help, we now have our rainbow baby in our arms. I will forever be grateful to Dr. Lin who sees you as a person and not just another number.

I would not recommend this clinic, AI TEAM. First, it took…read moremore than two months just to get a virtual consultation. By the time my appointment finally arrived, I had already tested positive for an early pregnancy and informed Dr. Lin that I am going to see my OBGYN in a next few days during the of the consultation. Despite knowing I was positive, Dr. Lin recommended tests that were not appropriate for my situation. When I later questioned the testing, I was told the wrong tests had been ordered, and the responsibility was shifted to the nurse !!!!! The consultation felt robotic and disconnected from my actual medical condition. No clear guidance was provided regarding next steps, and I had to contact the clinic myself about a week later to cancel the treatment plan. They still billed my insurance for the consultation which their website does not show any cost for consultation fee. When I called to ask Michelle for details charge. she yelled at me and implied that I was at fault simply for attending the consultation!!!! From the doctor to the front office and the billing team, my experience showed me that the entire clinic lacks communication and coordination. The advertising to be misleading. Patients seeking fertility treatment are already under significant emotional stress. We deserve doctors who listen, evaluate their individual circumstances, and provide genuine medical guidance--not a scripted conversation followed by unexpected charges.

We went through 2 failed attempts at HRC fertility who then were pushing us to use donor eggs and…read moredonor sperm. Then we heard about Dr. Yelian at LIFE IVF and thought we will give it one more try. I was 43 years old at the time. We did 2 cycles and ended up with 2 perfectly healthy embryos! We transferred one in August of 2025 and I just gave birth to a beautiful baby girl on April 26, 2026! We can not thank Dr. Yelian and staff enough! We are so grateful we didn't give up and that we found LIFE IVF.

Dr. Yelian is not only an amazing Doctor but he's a stand up guy! We are blessed to have our twins…read morebecause of Life IVF and by the Grace of God!!! It took us 7 years to get pregnant due to infertility caused by Endometriosis. We loved that they offer mini-stim cycles and all natural IVF. Ultimately, we got our twins from an all natural egg retrieval and a 3 day fresh transfer. This was a miracle even in the IVF world! THANK YOU Dr. Yelian for all you do!

We are incredibly grateful to everyone at Reproductive Fertility Center for making our dream of…read morebecoming parents come true. Today, we're blessed with our precious baby boy, who is almost 4 months old. A special shout out to Paula, Yaretzi, Ai, Lori, and especially Dr. James Lin. Paula is simply the best always incredibly responsive, on top of every detail, and quick to answer all of our questions while keeping us updated on lab work and results. Dr. Lin took the time to thoroughly explain every step, shared an incredible wealth of knowledge, and gave us complete confidence throughout the entire journey. The entire team made us feel welcomed, supported, and cared for every step of the way. After two unsuccessful IUI cycles, we moved on to IVF. We were blessed with just one embryo, and by God's grace, that one embryo became our beautiful son. Our journey was filled with uncertainty, hope, and perseverance, making him our little miracle. If you're struggling to conceive, we wholeheartedly recommend Dr. James Lin and the amazing team at Reproductive Fertility Center. They truly changed our lives, and we'll be forever grateful.

WORST CLINIC ON EARTH. Extremely disappointing and traumatic…read moreIVF experience. I would give this doctor zero stars if I could. I went through two IVF cycles with this doctor, and both experiences were extremely upsetting. During my first egg retrieval, the doctor arrived about 1.5 hours late, and I had already ovulated by the time he arrived. The second retrieval was even worse. The anesthesia was not sufficient, and I woke up in the middle of the egg retrieval in excruciating pain. This was one of the most terrifying and painful medical experiences I have ever had. What happened afterward was almost as upsetting as the procedure itself. When I told the doctor how much pain I had experienced, instead of showing concern or taking my complaint seriously, he laughed and told me I was "too sensitive." Dr. Lin mocked me for being unable to tolerate the pain. Seriously? I PAID FOR ANESTHESIA. I was not complaining about a minor discomfort. I woke up during an invasive procedure and was in extreme pain. I expected the doctor to listen, acknowledge what happened, and take my concerns seriously. Instead, I felt mocked, humiliated, and completely dismissed. A doctor's experience does not excuse a lack of compassion or respect for a patient's suffering. When a patient wakes up during an invasive procedure in severe pain, the appropriate response is to take that pain seriously--not to laugh at the patient or suggest that they are simply "too sensitive." Patients deserve safe care, appropriate pain management, and to be treated with dignity and respect. After I told my family and friends what happened, every single one of them was shocked and told me I should consider taking legal action. Based on my personal experience, I would strongly recommend that anyone considering IVF think very carefully before choosing this doctor. For me, trust, communication, proper pain management, and basic compassion are non-negotiable--and unfortunately, I did not feel that I received those things here.

Fertility Centers of Orange County is a wonderful practice, and Dr. Kaing is an incredible doctor…read more She is compassionate, approachable, and deeply knowledgeable. She explains everything clearly: I never felt like I was in the dark about a procedure or what it would entail. There is also no pressure to pursue certain options: she lets you know everything that is available, and gives her honest advice. What's best is that she legitimately listens to her patients: if had a question or brought up a concern, she took it seriously. I always felt heard and cared for. Regarding the practice itself, everyone who works there is kind and professional, and the atmosphere in the office is deeply calming. They also change the decorations seasonally, which is a lot of fun. Beyond a wonderful bedside manner, Dr. Kaing and her team are incredible at what they do. Thanks to them, I have my son! I would recommend this practice without question to anyone going through IVF.

I'm writing this review solely based on my experience of care, not pregnancy outcomes. We were…read morereferred to FCOC by friends who had success on their very first IUI (iconic), and over the past three months, Dr. Kaing has been nothing short of exceptional, thorough, thoughtful, intentional, and deeply committed to doing things the right way with her patients' best interests at heart. Rather than rushing into repeated attempts, Dr. Kaing ensured we explored ALL appropriate interventions, including an HSG, saline sonogram, comprehensive blood work, and ultimately a hysteroscopy, to truly optimize our chances moving forward. She consistently took the time to explain each step, answer my many questions (I was very nervous!), and made sure we felt informed/supported/confident throughout the process. I completed a procedure today that was an important part of our fertility journey to improve future success, and I felt completely confident in Dr. Kaing's expertise every step of the way. I'm incredibly grateful for her entire team, their care was seamless and compassionate, and they never left my side. Nurse Mackenna and anesthesiologist Dr. Schneider were outstanding!!! I would highly recommend Dr. Kaing to anyone seeking a physician who leads with excellence, genuine care, and a truly positive and beautiful spirit!!

From the very beginning, this fertility clinic made an incredibly emotional and vulnerable journey…read morefor my wife and me feel supported, informed, and filled with hope. We worked with Dr. Becht who is truly outstanding -- not only exceptionally skilled and thoughtful, but also deeply compassionate. We always felt listened to, respected, and confident in every recommendation and decision. That level of trust made all the difference for us. I would highly recommend her to anyone! The entire team was just as incredible. So blessed to have been able to have Amanda as our coordinator. She always answered all of our crazy questions and concerns in a timely manner and was so helpful through all the ups and downs we went through. Every coordinator, and staff member treated us with kindness, patience, and genuine care. They consistently took the time to explain each step, answer our questions, and make sure we both felt included and supported throughout the process. No moment ever felt rushed, and no concern ever felt too small. What stood out most was how safe and confident we felt placing something so important in their hands. My wife and I are endlessly grateful for the expertise, empathy, and unwavering support we received. This clinic didn't just guide us through treatment -- they walked alongside us every step of the way. We cannot recommend this doctor and team highly enough. We will be back for baby number 2 whenever the time comes! Also huge shoutout to Tu and Dhinalie for all their amazing help and support! Thank you HRC for helping us start our family :)

Very disappointing experience -- serious patient safety concerns…read more I was referred to HRC Fertility Newport Beach by a friend who had a good IVF experience there. I chose HRC because it has a good reputation and is one of the larger and more established fertility clinics. Unfortunately, my experience was extremely disappointing. I waited almost 40 minutes for my blood work and ultrasound. But the worst part was the blood draw. The staff member who drew my blood had tattoos covering her arms and stuck me three times, my blood even spurted onto the floor. I was very scared, she then told me that she had only been working as a phlebotomist for about one month and did not have much experience. What really concerned me that the floor had a lot of used needles, tourniquets, alcohol swabs on it. this made me seriously question the clinic's quality standards, as well as its patient safety and infection-control procedures. as a patient, I feel unsafe and uncomfortable. HRC has a long-standing reputation in fertility care, so I expected a much higher standard. I sincerely hope management looks into what happened and takes this seriously. This was more than just a customer-service issue for me. It was a patient-safety concern.

Dr. Kushir and all his team thank you for the great work you do, I am delighted with the result I…read morehad during my IVF treatment, my first embryo managed to stay on the first attempt, the doctor always gave me the best options and the nurses were always aware of me, we thank me and my husband for this dream come true after a long time trying we will finally be able to say that we will be dads and we are delighted the sweet wait for our baby.

I just want to give a quick shout-out to the receptionist who helped me this afternoon around 12:30…read morepm. My wife scheduled me a same-day lab appointment for 1:30pm. I happened to be nearby and decided to stop by to see if they could take me in at 12:30pm. The receptionist was very kind and willing to see me earlier than my appointment. I didn't get her name, but shout-out to her. The lady who took my labs was also very nice. Very friendly staff!

If you're here because of infertility, first I just want to say I am so sorry you are part of this…read moreclub. It is such a terrible journey to be on. My husband and I were TTC for 4 years and tried a lot of different routes before finally giving IVF a chance. As a background, I have Graves Disease, stage 4 endometriosis, and I'm in my thirties. My husband and I tried IUI before doing IVF with a different fertility doctor, but she wasn't the right fit for us. I contacted Dr. Hatch's office for a new patient appt after that, but couldn't get in for six months. I made the appt anyway, hoping I wouldn't need it and would be pregnant before then. Very long and traumatic story short, during that six-month period we met with another fertility doctor. I miraculously got a few embryos out of the IVF process with him, but that doctor was horrible. (His license was revoked and he is no longer practicing). We took our embryos to Dr. Hatch when we finally got to meet with her and the difference in level of care was staggering. Neither of the former two doctors came anywhere near her attention to detail, willingness to listen, and drive to continuously check every level and adjust the plan accordingly. If you're looking for order, perfect schedules, and a clinical-feeling experience, this office won't be your vibe. But if you want a doctor that truly cares, spends extra time with you to hear you out and explain things, and someone willing to work around the clock to try her hardest to get you pregnant, this is the place for you. I've never experienced this level of care from any other doctor in my life - and I have had many, many doctors. I am now almost 30 weeks along with my first pregnancy! I recognize that every baby is a miracle and not everyone will have this same outcome, but if you want to give it your absolute best shot, I really believe Dr. Hatch is worth every penny. She cares deeply for her patients and is your biggest cheerleader. I cannot wait to use her again for our other embryos. They all may not take and make it into our arms, but I trust that she will do everything she can to make it happen. TLDR: Just make the appointment and trust her and her team!

Dr came well recommended n she's successful waiting room jam packed when repeated excuses n failed…read moreattempts to get imaging for three years going damn the excuses Negligence n malpractice spelled out in ignoring numerous massive Fibroids all throughout the ovarian uterine region some the size of a volleyball damn all her expertise or experience My wife just had surgery to remove those 8 of them why is this doctor blind to them while she couldn't get a cervical probe in to properly scan for fertile eggs She promises anything yet when it lastly came to acquiring an embryo for us to implant she became stingy and judgmental be it as a couple we didn't deserve to receive that embryo Damn those three years of rollercoaster n weekly useless ultrasound never mind the 73k$ spent on our credit cards Shame on her Ed n rana ‍

Dr. Elizabeth Dilday is wonderful, and if I were rating her alone, it would be 5 stars without a…read moresecond thought. But this review is about my entire experience with egg freezing here -- and the frustrations have buried the highlights. I genuinely wanted to love this place. I just can't. Start with billing, which has been a nightmare. I need my invoices for medical reimbursement -- that's money I'm owed back -- and despite staff promising to "expedite things," it took 2.5 to 3 months to get them, lack of email responses, calls with no number to call back, extensions that only goes to empty voicemails, after they'd sat marked "pending" for nearly two months. And when I finally reviewed the charges, the refund amounts had been added up wrong. So now I'm double-checking their math too. To fix it, I had to chase a separate department on East Coast time, which became an endless game of phone tag. Their billing is somehow both impossible to reach and disorganized once you do. I came on a referral specifically for Dr. Dilday, and everything was fine -- until the morning of my procedure, when I was casually told she wouldn't be performing it. Instead it'd be whoever was on rotation. How is the day-of an acceptable time to learn that the entire reason I chose this clinic isn't the person operating on me? A heads-up days in advance is not a big ask. Dr. Dilday did visit me, which was genuinely sweet -- but one kind gesture can't paper over how poorly this was communicated. Then the anesthesia, which still upsets me. I told the anesthesia team and every doctor that I come out of anesthesia rough -- clearly and repeatedly. Nobody believed me. The anesthesiologist brushed me off, saying that in all his years he'd never had a problem, and any issues before were because I hadn't had him. Well -- I had an adverse reaction. I woke up in traumatic, screaming pain, a 20 out of 10, exactly what I'd warned about. I wish he'd taken me seriously as he weaned me off the medication after the OR. My recovery was far worse than the two similar procedures I've had before -- genuinely concerning -- and I'm left wondering if it was the technique, the anesthesia, or both. When a patient tells you exactly what will happen to their body and you ignore them, this is what you get. Now the pharmacy. CCRM uses an outside pharmacy, and that was its own disaster. The driver "missed the delivery window," and then management couldn't even locate their own driver for hours. When they finally found him, he had to meet me at a dinner venue -- where I walked out in front of all my friends to grab a giant cooling box for medication I did not want to explain to anyone. I was over an hour and a half late to my event, then had to inconvenience someone to store the meds in their fridge, which meant sharing a deeply personal situation I'd have preferred to keep private. I basically lost a whole day on the phone juggling team members over a pickup that should have been a simple delivery. And all that chaos traced back to one decision: the clinic sent only a single day's loaned dose. So of course I then had to call the on-call doctor after hours to report I didn't have what I needed for day two. I still don't understand why they couldn't just loan two days' worth so nobody has to scramble. It got worse. Right before my trigger injection -- the most time-sensitive, do-not-mess-this-up part of the whole process -- the on-call doctor clearly hadn't read the notes from the physician before him. He instructed me to start a medication I was never given and that was never ordered. I was at work, and he sent me into a full panic attack, because I couldn't drop everything to figure out what I supposedly had, literally the second-to-last day before my trigger. The lack of professionalism, the broken handoffs, the total breakdown in communication between departments, physicians, and billing -- it has genuinely let me down. And it's worse because this could be such a great place. The talent is here, the reputation is real, and I drove two hours each way because of it. I could have stayed local, but I took the referral and did my research -- only to find out how much exhausting, unnecessary work this would be. Roughly four months later, I'm still chasing invoices that don't add up or aren't complete enough to even submit. Fertility patients are already carrying enough emotionally, physically, and financially. It should not be this exhausting. The anxiety, the frustration, the helplessness, and the feeling of not being heard at times really don't make this experience with CCRM. I wish it wasn't so, and I am so sorry for leaving this review, but i really don't wish this upon anyone who is coming hoping for a good result.

After graduating from the clinic today, I couldn't leave without writing this review…read more From day one, everyone at this clinic has been incredibly kind, compassionate, and supportive. Thank you so much to Dr. Elizabeth Dilday and Hannah Kim for taking such great care of me throughout my IVF journey. Today was especially emotional because I graduated from the clinic, and Dr. Dilday gave me a hug before I left. It was such a heartfelt moment that I'll never forget. I also want to thank everyone behind the scenes,the front desk staff, coordinators, phlebotomists, nurses, and every single person who helped along the way. You always made me feel welcomed, cared for, and hopeful. Going through IVF can be overwhelming, but this team made the journey so much easier with their kindness, professionalism, and genuine care. I will always be grateful for everything you've done for me and my family. Thank you for helping make our dream come true.

I have been a patient here seeing the wonderful Nurse practitioner Tabitha for almost 2 years now…read more I absolutely adore her and this office. She is compassionate, efficient, knowledgeable, and joy to visit, which I say a lot when you consider that no one likes going to the OB/GYN. I like how good she is with explanations and I never feel rushed. She can also do other procedures, such as laser rejuvenation. I love how good attack the office is as well - they are on top of things, they have a portal, they do telehealth and there's no issues that I've had with that either. They are located conveniently to the other medical buildings in Newport. If I have to go to the OB/GYN, might as well get some beach time or yummy food lol.

Dr. Mahller has been my OBGYN since about 2017, and for both of my pregnancies. He is personable,…read moregenuine, and knowledgeable, and we usually have a good laugh about something or another during our appointments (usually due to either him or my husband cracking a joke). He seems to love what he does. I'm sad I'll have to find a new doctor when we move in a couple months. I highly recommend Dr. Mahller and his team. The entire staff at Orange County OBGYN is great. I also had the pleasure of seeing Tabitha Indries, NP, for a couple of my appointments during my most recent pregnancy, and she was kind, genuine, personable, and went out of her way to discuss and address all of my questions and concerns. Lastly, their patient portal is very convenient, and Dr. Mahller answers questions through the portal extremely quickly, which has been SO helpful and appreciated!

If you're looking for a clinic that makes you feel at ease, welcomed, and genuinely valued, look no…read morefurther than RHWC. Dr. Rosencrantz and his exceptional staff are nothing short of a dream team. We initially started with two IUI cycles. Dr. Rosencrantz wisely advised that if we wanted a chance at two children, transitioning to IVF was our best path forward. Throughout the whole journey, we felt completely supported and never once pressured. When our first transfer resulted in a chemical pregnancy, Dr. Rosencrantz immediately pivoted--adjusting my protocol and running extra tests. He is truly dedicated to finding answers and solving problems, which sets this practice apart from so many others. RHWC offers a warm, boutique-style experience. As happy as I was to graduate, I was almost sad to be discharged! We will definitely be back when we're ready for baby #2. Extra special thanks to Cindy, Lorena, and Anne for taking such wonderful care of us during every visit, and to Carolina at the front desk for always being so sweet!

This company is extremely disorganized and difficult to navigate from the very first point of…read morecontact. After reaching out, my initial appointment was abruptly canceled about a week in advance. I later discovered that what I believed to be a local office was actually a call center. At no point did anyone explain how their scheduling works, that offices operate independently, or that doctors are independent providers. I was eventually rescheduled at the Laguna Hills location. When I arrived, the receptionist was unfriendly and immediately informed me of a $99 consultation fee. I had no issue paying this fee, had it been disclosed beforehand--which it was not. When I raised this concern, I was told that the doctor I paid the consultation fee for would be the only doctor who could treat me if I moved forward. If our personalities or approach did not align, I would be required to pay an additional consultation fee to see another doctor. That is an unacceptable business practice. To make matters worse, I was told that the person responsible for explaining financing and costs would not be available for another day or two, meaning I could not even receive a proper quote during my visit. I intentionally carved time out of my busy schedule for what is a very emotional and important decision in my life, only to leave feeling frustrated, disappointed, and misled. I will not be returning to this facility or any of its affiliates, and I would strongly caution others to be very clear about fees, scheduling, and expectations before booking an appointment.