Have used Mr. C. Dietz's firm for over 36 years, in Sacramento…read more I have always felt my returns were correct, service is THE BEST. I hope I do not ever need to get a different CPA or what I call "TAX MAN".

Signed on thinking mr Dietz would be helping me to then get Leah who totally messed my taxes up…read more Amended return was needed and now I am out a refund I could have used during an unexpected family emergency. I filed in February and it's now almost October, still no refund or empathy from Leah, very disappointed and let down for sure

Our Tax account, advisor and preparer for many years. Honest, responsive and honest. Highly…read morerecomended

I was hoping I could give this firm a good review, but I can't. After two tax seasons, I've been…read morerepeatedly disappointed with their poor customer service. Many days go by before anyone returns my calls or emails and, in many cases, I've gotten no response at all. I was referred to this firm by my now-retired tax advisor with the promise that fees would remain unchanged, only they went way up the second year. When I asked about this, they said I must not have received their letter. As the final straw, I've have been trying for weeks to resolve two invoices for $650, which I already paid. I've called and sent emails repeatedly, only to be told they would get back to me. Not a well-managed firm. Moving on.

They have been doing our taxes for several years. Now it's time for retirement planning and I'm…read morelooking forward to working with them.

If I could give 0 stars I would!…read more I really wanted to support a local business to file my personal and small business taxes for 2021, but regret it dearly. Our initial meeting with Ryan was great and he made everything sound easy and seemless. We walked away happy and optimistic that hiring a "professional" was the right decision for us, but things quickly went off the rails. Here's a BRIEF list of the issues we have had: 1. After uploading our files we hadn't heard a peep from them in over a month. As business taxes are due March 15 and we did not want to get hit with late fines we inquired on the status of our filing. After a delayed response (and leaving us anxious), they got back saying they filed an extension - it would have been great to notify us that they were doing this. 2. Mid April I emailed Ryan again to see if our taxes had been filed as we has not heard anything from them. I still have not received a response to that email 11 months later! 3. In the same email we asked about quarterly tax payments as Ryan made us to believe he was a CPA and could advise us on all things related to our business taxes. Like #2 above, crickets! 4. I tried emailing again a week later and got an out of office reply so I emailed their "info" email from his canned response. We still hadn't heard if our personal taxes were filed and are beginning to panic (again) as it is past the deadline to file and don't want to get audited/fined. Again, still have no record of any response to this email. 5. After still not receiving my state refund check, I contacted them in September (now 6 months since they supposedly filed) to see what was going on only to find out they submitted my return with the wrong home address! They somehow confused my address of 5868 with 5686, resulting in an address that does not exist!!! They did the same for my fiance, submitting 5685 for her! If they got my address wrong, I don't even know what the did wrong on my returns. 6. For over 10 months I went back & forth with JC Bookkeeping to get my return with no luck - I have numerous emails with no response from them & others were they brought in other employees (Amanda, Jackie), with no traction on a resolution. 7. Amanda & Ryan had me go in person to sign a Power of Attorney form in September so that they could contact FTB on my behalf, which I did promptly. 8. I inquired again in October on the status - a month after giving them "Power of Attorney" - and Amanda said she would check with Ryan as he was "trying to get a hold of the state". I never heard back. 9. I initiated an email YET AGAIN in December as they had gone silent on my again. He replied saying he sent the Power of Attorney to the state again & I should hear from them in 2 weeks (based on his track record thus far, I fullheartedly believe he never sent it a first time). The whole purpose of a POA is so that THEY could communicate with FTB on my behalf. They resubmitted the POA & I received a mailed letter from FTB stating an an authorized user access my account, which I let them know & never heard back. 10. Fast forward another month and now entirely fed up with the incompetence of the "professionals", I decide to reach out to FTB directly. After an hour on hold I talk to the agent and they update my address instantly and note I should receive the check in 2 weeks. 2 weeks later, my refund is in my mailbox - to absolutely no help of JC Bookkeeping. To this date, 3/14/23, I still have not heard from anyone at JC Bookkeeping since December 2022. They should be entirely ashamed of themselves and have done absolutely nothing to make this situation right. The only thing they were quick and responsive on was sending me the bill for their "services". Side note - since they filed the tax returns improperly, I also did not receive the Middle Class Tax Relief money. Thankfully I am not in a financial position of relying on the tax return to pay my bills and feed my family, but if I was, JC Bookkeeping would've bankrupted me. TLDR; The negligence is strong with JC Bookkeeping. I advise anyone considering them to stay far away!!!

It is not my practice to do reviews but I believe outstanding service should be recognized and…read morecomplimented. The service we received was wonderful and exceptional from Bob Rojas, CPA at Rojas and Associates. He was friendly, personable and very professional. What we thought was a complicated tax return due to assets we have in a foreign country Bob didn't make it sound one bit complicated. He put our mind at ease letting us know everything would work out and how he could help us in the coming year to plan to help save us money to the point we walked away feeling so grateful and appreciative for his knowledge, compassion and helpfulness. I am most grateful for his patience and thoroughness in completing all our foreign tax information. Upon switching from our previous CPA firm Gallina in Roseville who didn't provide us with one on one service or advise us what we could do to better help our personal situation we found Bob who was a wealth of information. He was able to help us with a tax planning strategy as well as give us peace of mind knowing exactly what he was doing to save us money. My husband and I cannot say enough wonderful things about Bob. If you are looking for someone who will treat you like family Bob Rojas is your guy. He is straightforward, sincere and genuine. We are so happy we found him!!

Bob is nice. No doubt about it. But he nearly lost me my house and caused loads of stress with his…read morenonchalant attitude to my problems. Lots of yes, yes, yes I can fix this. No results. Routinely neglected to return my phone calls. Took over a month to get paperwork to the IRS that was urgent. I don't need nice. I need serious, professional attention to detail. I didn't get it here. I fixed all my problems myself in 3 days.

Attempted to get a consultation throught this app and the guy replys with "sorry I'm unavailable"…read morewithout me providing a date or time. How do you have 5 stars again??

TaxWorks Plus is truly a 5 Star Business! Naseer, The CPA is a 'No BS, straight to the point' type…read morefellow who will only positively assist. I appreciate his honest advise and experience in handling my books. I recommend TWP to any individual or business looking to grow from a sapling into a firmly rooted tree. Thank you Naseer!!!

My husband and I had a wonderful experience with Sandra. She was very helpful and we definitely…read morerecommend her!

Wonderful service. Sandra is very detailed and is so great to work with. She is diligent, very…read moreapproachable and courteous! Definitely go see her!!!

Olga is amazing. She is very helpful and patient when helping with all your accounting needs. She…read moreis quick to respond and her prices are very good, and competitive. I called Olga regarding a quickbooks issue and she called me back within 5 minutes and was able to help me with my problems right away. If you are in the sacramento or surrounding areas give her a call. It's great to have an accountant close by that you can meet with in person. She is great for smaller or larger businesses. I would suggest her to anyone I know.

I've only talk to this biz by phone. But, Ilike the respond to my questions. I like the idea that…read moreit is women owned and supervised. I will have my tax done there. The price seems reasonable, also.

I've owned my business now for eight + years and had a couple tax guys... Ken is by far the best…read more...he's our tax ninja ....very nice, has helpful staff & always available...nice man & great Tax guy...