The staff alone is worth the visit! They do honestly care about what they do and treat you like a…read moreperson!! Each one knows the people they are taking care of and are genuine about your care!! No one likes going to the Dr's but I actually look forward to coming here because you leave feeling like you were actually taken care of and not just herded through. I've had oral surgery, cleanings and regular dental work done there. I would HIGHLY recommend this office!! Thank you all!!

I just went today for consult and treatment plan and I was more than satisfied with them. They…read moreanswered all my questions and treated me respectfully. They are very friendly and try to find the best options for you. Can't wait to get started on my treatment plan. HIGHLY recommend this office.

This place is amazing my kid may not like the dentist but with all of their kindness and knowledge…read morethey are able to make her very comfortable. With all the tvs they have it's amazing it always makes my kid happy to pick what she likes. All of the staff are fully knowledgeable and supportive. If you're worried about bringing your kid here don't it is so perfect for kids.

My daughter had no cavities until she got braces. This time diagnosed with 6 cavities they only…read morehad time to fill four and are making her wait 6 months to get the other 2 done. Unacceptable. Parents beware!!!

Dr. Zax is the best dentist in the area. Got me right in and with great music too!read more

I had heard a few rave reviews about Dr. Zax from some friends. Since my dentist of 20 years…read morepacked up and retired without a !?@%ing word to anyone, I was in a pinch to find a new one. Called up Dr. Zax's office and the appointment making process was pleasant and quick. That's where the positivity of this review ends. I also want to preface this review with the fact that I am NOT one of those people who is terrified of the dentist. I have never been afraid of any doctor. I spent nearly three hours at their office from start to finish. For a CLEANING! A Cleaning! Waited in the waiting room for a half an hour. Sat in the torture chair for an hour and a half. Waited another half an hour for the doctor to review the Grim Reaper's work. Waited ten minutes for doctor to get off of her cell phone. Listened to the doctor try to convince me for another ten minutes that I "might" have a cavity (I am 42 years old and have never had a cavity) and that I will need to come back and get it "fixed" for a few more hundred dollars. The rooms were freezing. Maybe they need to be, I don't know. The dental assistant proceeded to tell me everything that my previous dentist had done wrong in the last twenty years. Picked at my teeth with her mouth-hatchet for far longer than I've ever had anyone do in the past. My entire mouth was sore for two days (again, a first) and I had a headache for 24 hours after that appointment. The receptionist is very cheery. So thanks for that. Good music in the office too. Yeah, that's all I got.

Beautiful office with an amazing and friendly staff! Everyone makes you feel right at home. Fun and…read moreinteractive staff that always makes you laugh. Dr Molisani is phenomenal at what he does, HIGHLY recommend this establishment!

From the owner: At Geneseo Orthodontics & Pediatric Dentistry, our patients can enjoy the one-stop-shop convenience…read moreof having two dental specialties in one location. Parents can save time and get orthodontic care for themselves and dental care for their children -- all in one office. We strive to make every patient's experience fun, relaxing, and comfortable. Our collaborative approach between two specialists means that our patients receive a streamlined experience.

The staff are very friendly and patient with my autistic son. We always have a great experience.read more

Clean appearance, but problems with actual business. Multiple appointments were scheduled for…read morespecific treatments, we show up to the appointments and they didn't slot time for services so we had to pay for more appointments to complete what should've been done in one visit. Zero accountability. They love charging for additional services and exams even when it's their fault. Makes no sense but it's happened a few times. Our PPO is in network and we still received bills of $60-80 per appt for fully covered services because they don't follow their contracted rates schedule? We were incorrectly told our insurance didn't cover routine X-rays and after investigating, a note was put on the account not to do covered X-rays...so they lied directly to parents and neglected covered routine preventative care for a child. When addressed, we were told it's not their job to know insurance coverage. Then why are you telling us what is/is not covered to begin with? When asked within the same hour as the appt to do the covered xray they said wasn't covered but is in fact covered, they said we need to make another appt and pay another exam fee. To get an appointment outside of school hours, you'll have to neglect your child's health and only take them once a year for cleanings because it takes 11 months to get an appointment outside of school hours. They take state aid and this level of service may be acceptable at zero cost of share, but it's not worth the frustration for those who pay their own bills.

I've had many dentists throughout my life but Dr.Terri at Grateful Dental is the best. She's…read moreknowledgeable, proficient, personable, and the best dentist I ever had. The rest of the staff is also the best I have ever had!

Spent 20+ years with my last dentist in the Rochester area and now looking for a dentist that is…read morecloser. Contacted Grateful Dental and the staff was extremely accommodating with the receptionist and hygienist providing an appointment the next day for a new patient to their practice. I completed the paperwork and arrived early at the appointment, as requested. Great review until this point. On the way back to the "chair", the hygienist mentioned they wanted me to get a full mouth x-ray. I asked if there was any way not to do this. As the hygienist explained why they wanted to do it, Dr Terri came out into the hallway and as the hygienist was trying to convince me to do it, Dr Terri stated "why don't we call it done, then". Thinking she meant to skip the x-ray, i said great and started to move to the dental chair. Then Dr Terry states "No. The appointment is over" and showed me the door. I was flabbergasted at this statement. In no way was I rude in my request and would have done it with a little convincing/persuading. Apparently, they are not really looking for new patients. If anyone is looking for a new dentist, I would recommend looking elsewhere.

I came to Lalor Dental Vestal as a new patient from out of state with an active periodontal…read morecondition that had already been fully diagnosed by my previous dentist (moved), including current X-rays, pocket depth measurements, and a DNA bacterial test. The office rejected my wish to send my existing X-rays and pocket depth records when I called and made an appointment, requiring me to repeat testing that had already been done. The X-ray process took 40 minutes and was very painful which I am not used to in previous annual cleanings, but the hygienist was great and helped normalize that most patients say it's uncomfortable as well. She and the man who greeted me in-person at the front desk are the only reason this is not "0" stars. Dr. Attal showed little interest in my existing documentation or the urgency of my situation, which was very frustrating to me since I was experiencing pain. I was asked to schedule yet another separate appointment just to re-measure pocket depths already on file. Not every patient has the time or financial resources for repeated appointments and duplicate testing, especially when dealing with a painful gum condition requiring prompt treatment. I left feeling dismissed and no closer to the treatment I needed. I will now be driving 7 hours one way to see my previous dentist because Lalor was unwilling to provide the care I need. I would not recommend Dr. Attal to patients who come in with existing records or complex dental needs.

I have had an excellent experience every, single time I've had to come…read more The dentist is not my favorite place, but Dr.Sbarra and his team have made every experience a great one. Customer service here is impeccable. They are responsive and truly care. I will recommend them to everyone I know.

Outstanding. My family has had 10 years of the very best care. An exemplary group of professionals.read more

My husband had a cap split n fall out. I called Corning Dental Associates for information re:…read morerepair and whether he could use his Insurance. The front desk person immediately stated that no decisions could be made because he wld be REQUIRED to have "full mouth xrays, a comprehensive dental exam and a cleaning/ hygiene appt". I started to explain that he has his hygiene, as covered by his insurance, biannually. She stated very firmly that he would be required to have hygiene performed. She repeated three times the RULES required before he could be seen for his broken tooth. Yes, its best For Xrays and a comprehensive exam being necessary. In addition to feeling bullied by this person, it kept going badly. I asked a simple question if whether they accepted insurance payments before we had to pay the bill. "No, he pays and waits for the insurance reimbursement" Soooo they can charge whatever they want and the patient gets "whatever". This phone interaction was the rudest communication I have ever had with a healthcare facility office. As an Rn myself, with a 50 year hospital career and currently working as a fill-in physicians office RN, this pretty much sounded like extortion of persons needing emergency treatment. I asked her twice why he was required to have cleaning despite having this done in our out of state location, she said it was a requirement. That alone would be 100% out of pocket. It was obvious that this dental office puts money as their first and only priority. We were referred by a friend who pays cash and has all her care at the dental associated location. No Thanks. As it is, we wld have to drive an hour in to Corning for care while dreading and assuming mistrust of this group. It felt like upfront extortion! My husband had tongue cancer, radiation to his tongue and full mouth xrays wld need to have been discussed and negotiated by a dentist! This front desk person never asked anything about my husband. Also, his chemo therapy caused significant deafness which was not a yopic I had any chance of mentioning. I was pretty much bullied, Amen Be careful using this group, there are others available with less glitz n glamor! We found another dental office that not only asked about my husband's dental history, they spent time explaining how they needed to know a lot more and yes, they bill insurance company first! Couldn't have been nicer!