The office is currently booking 11 months out which I find unacceptable. There is also a very long…read morewait list for cancellations. The dental equipment machines look rusty and paint chipping off. They are so tightly booked solid my hygienist said she needed to use the restroom but didn't have time to. The doctor did not feel my neck and jaw to detect cancer. The hygienist did not have the standard extra person to call out the 3,2,2,1 gum health numbers to which slows down the appointment.

Responding to your response of my previous review regarding your practice of sending customer calls…read morestraight to voicemail. I'm not anonymous. I am the only person in the reviews who's noticed that the office doesn't answer their phones. You also see my first name clearly at the top of my review. Rather than calling, I went in to see my doctor after a weekend in pain. I was informed "that he was going into a procedure," and the staff member escorted me back to her desk. I explained my issue, which was that from the medicine I was finally prescribed, I had an infection. I had an emergency, and the care I received when I was in the office didn't extend to after-hours.  Providing exceptional customer care and service can't be your top priority when, in fact, your phone calls--I know "customer" calls--go straight to voicemail. I sit in the office at every visit, and I do not hear or see anyone answer a phone call. No one. As the staff member listened to my concerns, in hindsight another staff member (brunette, with a ponytail) came and sat right next to us. Pretending to stare at the computer screen, "being nosey" and "eavesdropping," which was unprofessional, especially when your customer realizes what you were doing. On the contrary, this woman could have been answering the phones. This is a pretty large office, and it looks like they have ample enough staff that could also cover the phones, as in other smaller dental offices with smaller staff. Whenever I ask why phone calls are going directly to voicemail, I get this look as if the individual doesn't know how to answer because I've heard all the lack of excuses. As here, you're telling me to call the office, but you don't answer the phones.

Dr. Webb, and Staff members Ms. Stephanie, Ms. Caitlin were…read morevery professional nice, kind and caring thank you all very much for keeping my teeth nice and healthy and have a great day. Mrs. L. Granger

During my latest visit to Dr. Sonya Thomas-Webb Dentistry, from the second I entered, I immediately…read morefelt at ease. Normally, when I have to visit a dentist office, I begin to tense up, however, Dr. Webb's office has a way of making it feel like you're walking into your living room. The staff greets you as soon as you walk in, and make you feel as comfortable as possible as you wait to be seen by the doctor. Once in the dentist chair, I still remained relaxed and that's because of the interaction with Dr. Webb. With each step, she walked me through every part of the procedure and before I knew it, she said those magical words " That's it, all done". My mouth felt wonderful, it took no time at all, and it didn't kill my wallet. I highly recommend Dr. Webb's Dentistry.

This is the BEST Dentist Team in the Whole wide world. Remade my whole mouth in 4- stages. The…read morehealth care community could not believe in the before and after smile. Excellent team, excellent office staff, and phenomenal hygienist! When you are the "Best," how do you have enough words to express gratitude in words! I just know, without this team; " I might be dead now, because poor dental care leads to heart disease as well as many other issues!! Dr. Brown, even helped to identify a major "sinus issue, that helped me, get the help that resulted in surgery of the L- sinus behind my left eye!" These people are just "GREAT!" It does not matter which dentist or hygienist you use, " EXCELLENCE is always on the top of the list for this team!" Blessings Always, Celia D Herron

The best dentist I've been to in my life. I've had extensive dental work for close to ten years and…read moreall of it has stood the test of time. She is an expert, extremely proficient, and warm hearted. She has excellent staff members. Now that I live in Austin Texas, she is well worth the trip.

Exceptional care was provided by the front desk staff (Jen), dental tech (Zanea), dentist Dr…read more Tyson, and hygienist (Idyle) - yes I interacted with each of them during one visit!! A very seamless visit and each staff member was professional, knowledgeable and most of all treated me with respect!!

The dental hygienist shredded my mouth during my cleaning visit. I suffered for days following my…read morevisit.

Over the past year, I have had extensive dental work done under the watchful eyes of Dr. Sheila and…read moreher assistant Marecil at Vacendak dentistry. It has been a thoroughly positive experience. They are kind, careful, and wonderful to work with. I would recommend them to anyone seeking professional dental care.

As it sit here waiting for my teenager, I decided it was past time to review Vacendak Dentistry so…read morethat Dr Dan and Dr Shiela get the accolades that they deserve. This office is wonderful; from their front-desk staff being friendly and knowledgeable to the Doctors themselves being amazing dentists. When I schedule with them, they're ALWAYS accurate and 100% sure ... I have to juggle appointments for three kids (plus myself) and I get super frustrated when an office is constantly canceling or rescheduling appointments on me. This NOT an issue with Vacendak Dentistry... if they schedule us, that is when we will see them! As an extra bonus - they always run on time!! Love it. When it comes to payment, they're ALWAYS up front with us about what the cost is before they do any work (barring anything unexpected, of course), providing a written estimate before they even go back. We have Tricare and our Dental recently changed VERY MUCH for the worse... they have been wonderful about maximizing our coverage and making sure we understand the costs of appointments and procedures before starting. I see Dr Dan, and he diagnosed my TMJ, suggesting we try a mouth guard as a potentially simple and less expensive solution before I spend a ton on orthodontics. The custom mouth guard (which was affordable for us) has helped a lot, relieving my jaw pain from clenching at night and I wear it during the day while working to prevent my jaw from locking. We are grateful to have finally found a wonderful dental office here in Hampton Roads that is so close to our home and cares so very much for each of their patients.

This office , its staff and Dr. Grube are just the best I've ever seen in my 67 years, they are…read morekind, and flexible. Every staff member individually and together provides the best care I've ever received. They have worked extensively, to provide a smile to be very happy with, I had stopped smiling for awhile, Dr Grube and his excellent staff gave me this smile and I will be forever grateful,

I always have a good experience with this dentist. I have been going there for over 10 years. Wait…read moretime is always reasonable. Staff is very friendly and efficient. Dr. Grube is friendly and efficient and very concerned about patient comfort. I recommend this dentist without reservation!!

They fit me in for a terrible toothache. As usual the front staff were wonderful…read more I ended up having to have a tooth extracted. Darcy and Dr. Balino went above and beyond to make me as comfortable as possible. But here's the kicker. Dr. Balino just called me (day 2), to see how I was doing. They are a very busy practice and she went above and beyond to check on me! I love this dentist! Which is so crazy because I don't usually care for dentists at all!! Dr. Balino, Darcy, Debbie and other staff up front....YOU ROCK!!

Greenbrier Dental has been caring for our family's teeth for several years now and I have never had…read moreless than wonderful experience. I cannot say enough good things, especially about the pediatric department and Dr. Spruill! Late yesterday afternoon, we called to get our daughter seen following a playground mishap. They graciously agreed to fit us in at the end of their day. Dr. Spruill evaluated our daughter and was glad we brought her in immediately. Though we had initially been told any procedure may have to wait, he stayed well beyond closing to make sure she received the surgery she needed. He and the assistant made sure she was comfortable throughout and called back today to check on how she was feeling. They communicated easily with my husband and I, ensuring we understood what was being done as well as follow-up precautions needing to be taken. We absolutely love this practice and I have frequently recommended them to friends and family! It is clear that they truly care about their patients.

They provided excellent dental cleaning and they also were very honest when I had any concerns.read more

Worst dentist I've ever been too. My sister is so good about taking care of her teeth and they…read moretold her she had 6 cavities. The dentist assistant also burned my tongue with whitening solution that caused a blister and then she blamed it on me in front of Dr. Thomas. We switched to Dr. Kapsalas (best dentist ever) and my sister had one cavity. They just want your money and don't care about true dentistry anymore.

He was my dentist in the beginning but been toss around to different dentist in office. I really…read morepreferred him.

As a previous Dr. Webb patient for the last 20 years, I will be honest. The first experience I had…read morewith the office while Dr. Webb was on vacation was great. It was in 2025 and I paid out of pocket. After that I paid for my service before I had it, missed one appointment was charged $75.00, accepted that. I canceled one the day before and was charged another $75.00. I asked for my medical records received them and was sent a bill. I do understand with merging into another office comes new protocols. As a person who has worked in healthcare for the past 30 years I understand the changes. I decided I will return back to the old ways of doing things when healthcare was exciting to the those who loved what they do. I wish Dr. Webb the best!