I used to absolutely love Edinburgh Family Dentistry 100%. So much so I recommended them to…read moreeveryone I knew. Sadly, over the past two years customer service for the adults in our household has declined significantly. I'm going share as 4 stars, at this point it's really closer to 3 1/2 but they don't give you an option for that, which I'm torn since they do take great care of my children. Let's start with the positives: The hygienist and Doctor who work with our children are wonderful. They are gentle, kind, and patient. They have never pushed unnecessary treatments. They simply do their cleanings, make observations, and offer suggestions. Never had an issue with how our kids are treated. They even allow you to sit in the room with them. This part of their practice has always been excellent. The wait time once you arrive and check in is never long, I don't believe we've ever waited more than 10 minutes to be seen except one time when someone called out so they were short staffed. The office is also very clean. However, our experience as adults has been very frustrating. My husband was essentially "Ghosted" as a patient. He was contacted about moving his appointment earlier, which he agreed to only if his original appointment could remain in case he couldn't make it ( He was traveling for work that week). They canceled his original appointment anyways, and then later canceled another appointment because insurance was "asking questions" but no one ever followed back up with him like they said they would. In the end they dictated his schedule instead of working with it, and he never got his mouth completed after starting a deep cleaning. Recently they repeatedly kept contacting me during work hours asking for insurance information even though I had told them I did not have it on hand and would send it as soon as I could that day. The constant texts during the workday feel excessive and stressful. Another limitation is pain management, they only offer injections for numbing. If you don't numb well with needles like me they can't accommodate you. They won't even do my teeth cleanings until one tooth issue is resolved elsewhere. Scheduling is also a bit difficult, appointments are typically booked close to a year out, and although we tried to switch to their newer location, they told me they are still working on insurance coverage there so we're stuck at this office. Today was another example of the disorganization. We had a 2pm appointment and arrived 15 minutes early. The staff was in a meeting and kept all patients waiting outside until exactly 2PM. As more and more patients arrived for their appointments they eventually put a sign on the door telling people to return at 1PM even though it was already past that and they still weren't available until 2. It was confusing and frustrating especially for those who arrive on time and early. During cleanings you won't see the dentist for more than 5 minutes unless you have specific concerns. Overall, this used to be a 5-star office for us. Now it feels very inconsistent. Excellent for children so far.

The office staff is horrible at scheduling and notifying you. It took several months to schedule my…read morewife's first appointment in 2025. After that appointment and becoming an established patient, Edinburgh Family Dentistry in Chesapeake could not schedule her next appointment until 2026. She asked them, aren't cleaning supposed to be every six months? This office said yes, but they do not have any availability, and my wife could be put on a cancellation list for an early appointment. When it came time for my wife's appointment this February 2026, this dentist's office called my wife three hours before her appointment and said her hygienist was out sick and they had to cancel her appointment. She asked about seeing another hygienist, and they told her they are short-staffed. Edinburgh Family Dentistry makes sure to inform you that you will be charged a late or no-show fee if you do not give advance notice within 24 hours of canceling your appointment with them. My wife asked when they will be able to schedule her for the next cleaning appointment, since this cancellation by the dentist's office, they said February 2027. My wife said that would be two years without seeing a dentist, but the office staff didn't seem to see a problem with that. If you are an established patient, you would think you would be accommodated after the office canceled your appointment, which you made a year ago. This is absolutely ridiculous and unprofessional. Maybe Edinburgh Family Dentistry should have thought twice before opening their Moyock office until they figure out their staffing problems, or maybe pay their hygienists a better wage to keep their attrition rate down. My wife did like her Dentist, but hates that she must deal with an office staff that is clueless to patient needs. In response to the owner's response. This is not a misunderstanding. It appears to be an ongoing issue with Edinburgh Family Dentistry. See Traci Gray's & Anne Buckner's one-star reviews from one & seven months ago. They both had to experience the same one-year extension befall them. It's clearly an unwillingness to train your obtuse and unenlightened office staff, which resulted in your colleague, Dr. G, losing a patient.

100% Satisfied! First time patient, & I was a little anxious. But it was short lived. Jessica was…read moremy dental hygienist, & she was exceptional ... couldn't ask for anyone better. Dr. Boone saw me, & she was exceptional as well. Office staff were friendly & professional. And wait time was minimal ... maybe a few minutes behind my scheduled time. Great experience!

DR Buttke and staff go to every effort to ensure your comfort. I personally have a fear of sitting…read morein the dentist chair. My regular dentist recognized this and recommended Dr Buttke. I was at ease with their procedures and their concern for you anxiety and if I felt any pain. I don't numb well. Never have so I took a few extra doses of novacaine but in doing so, didn't feel any discomfort. This was my second root canal (hopefully the last) but I certainly feel I had the best care, both professionally as well as personally. Hope you never need an extensive dental procedure, but if so book an appointment at Coastal Endodontics.

Let me first say that I have a VERY low threshold for pain in my mouth. I have super sensitive…read moreteeth, receding gums, and anxiety about dental work. When I found out that I had to have a root canal, I sat in my car and cried for 10 minutes. Dr. Buttke's office was comfortable and the exam room was spacious. His assistant was very approachable, kind and gentle. I never felt a bad prick with the Novocain shots, or the drilling, or the filing... honestly, I didn't feel ANYTHING. NOTHING! It's just unheard of. The procedure was yesterday afternoon, and I woke up with ZERO PAIN. I cannot say enough about how please (an relieved) I am. Don't be afraid if you have to go. Trust me on this!

My first experience with these fine folks was an accident I had and broke my front two teeth !…read moreActually a repair I had from my dentist was knocked out ! They saw me at 8am the very next morning Dr Parham and her staff were so very nice ! They were able to fix my teeth temporarily until the permanent solution ! They looked better than ever ! On another visit to Kitty Hawk I broke some teeth (surfing is not my thing lol) she and her staff came up with a solution . She fashioned a bridge until my mouth healed then fixed it with a permanent bridge ! They are by far the friendliest, nicest folks you would ever want to meet! If I was a little closer they would be my dentist but I make several trips a year and Dr Parham and her staff take care of me ! They are also a good reason to take a trip to this area ( Kitty Hawk & Manteo) thank you Dr Parham !

I have a fear of going to the dentist, but Atlantic Dentistry always puts my mind at ease. Ever…read moresince we relocated to the beach, I'm so happy we found the best dental office around. Dr. Ashley Parham and my hygienist, Deana, were both wonderful. I recently went in for a cleaning and also had a crown done, and the entire experience was smooth and stress-free. Everyone -- from the receptionists and insurance specialist to the assistants, hygienists, and doctors -- was friendly, professional, and genuinely caring. I can't recommend Atlantic Dentistry enough!

Worst dental office ever they said I needed a deep cleaning got an estimate. I got it done was…read morecharged way over the quote after insurance paid. And to top it off I received bills two years later. Total ripoff

I love the dentist, but this place is absolutely terrible, I've never left a dentist with my gums…read moreand my teeth hurting. I usually enjoy going because I just like getting my teeth cleaned but here the cleanings are terrible and they try to scam you saying you need a bunch of random stuff but I want to two other dentist and they said your teeth are perfectly fine. You don't need a reseal-ants or anything. The dentist here are scammers and the more sealants fillings or whatever they sell the more they make because they get commission. Also, after my cleaning, I waited over an hour in the chair waiting for the dentist that honestly she must've went to an online school or something because she was terrible.

Everyone was kind to my husband and myself. The hygeinest & dentist explained everything well!…read moreEven though it wasn't good news I felt comfortable with the explanations and what needed to be done.

I've been to over 15 dental offices across multiple states, and this is by far the worst dental…read morepractice I've ever experienced. There is always a wait past your scheduled appointment time--at least 30 minutes, but usually 45 minutes to over an hour. You might as well take the entire day off work because nothing runs on time. We've had to reschedule multiple appointments simply because I could not wait an additional hour past my appointment time. Once you're finally taken back, the waiting continues. Every time, they applied the topical numbing gel and then left me sitting so long that it wore off before the injection, causing unnecessary pain. In one instance, I was fully prepped and numbed only for the dentist to come in and say there was a mistake and that no procedure was needed at all. Both my spouse and I have dealt with excessively long waits, repeated scheduling errors, and poor-quality dental work. I had a root canal that took weeks to complete, and my bite is messed up as a result. It feels like they are not allowed to turn patients away, so instead they do such poor work that you won't want to come back anyway. I'm writing this to warn any potential new patients-RUN! There are far better dental offices out there. I genuinely feel bad for their current patients and hope they realize they have much better options.

I would not recommend this dental practice. They attempted to scam me through deceptive billing…read morepractices. During my last cleaning, the staff specifically offered me a fluoride treatment and assured me it was fully covered by my insurance. Relying on that information, I agreed to the procedure. About a month later, I received a bill claiming the fluoride treatment was not covered and that I owed the full amount. When I contacted my insurance company directly, they confirmed the treatment was fully covered with no balance due. It took multiple phone calls and persistent follow-ups with the dental office to get them to correct the fraudulent charge. The office had clearly misrepresented the insurance coverage at the time of service in an apparent attempt to overbill me. This experience revealed serious issues with their honesty and billing practices. As a result, I immediately cancelled my next appointment and will never return to this practice. I strongly advise others to be extremely cautious. Always verify insurance coverage independently and double-check everything with your insurance provider before agreeing to any additional treatments here.

From the owner: Battlefield Family Dentistry provides top-notch dental care for the entire family. Our skilled team…read moreof experienced dentists and friendly staff are dedicated to offering a wide range of services, including routine cleanings, teeth whitening, dental implants, crowns, veneers, and emergency dental care. Whether you need a routine checkup or more advanced treatments like root canals or orthodontics, we prioritize patient comfort and satisfaction. Conveniently located in Chesapeake, VA, Battlefield Family Dentistry is your go-to for compassionate and comprehensive dental care. Book your appointment today for a healthy, beautiful smile!

Went to Elizabeth City Dental to have my tooth looked at, then I didn't have to wait to get it…read morepulled. Robert Gillam, DDS did a wonderful job. I kinda enjoyed the process, I know I'm a little weird, he did a great job numbing me up, and let me know what he was doing while working to pull the tooth. The staff was amazing, the office is nice... I'm glad I ended up there.

From the owner: Family, general, cosmetic dentistry. Elizabeth City…read more Dental Implants. Done entirely in this Elizabeth City office. Dental implants are a great way to replace missing teeth and also provide a fixed solution to having removable partial or complete dentures. Implants provide excellent support and stability for these dental appliances. Dental implants are artificial roots and teeth (usually titanium) that are surgically placed into the upper or lower jaw bone by a dentist. The teeth attached to implants are very natural looking and often enhance or restore a patient's smile! ...

I went back so many times! 4000, and I have teeth I cannot wear. The top ones fall out, and the…read morebottom ones cut me when I put them in.

What a super dental care facility. Process efficiency, knowledgeable staff, Dr Stagg is an…read moreoutstanding dental professional. Easy check in and care. No questions remain during a routine visit. I was fearful at the aspect of having dentures done. Dr Stagg and staff made me feel at ease, kept me totally informed, and on my single day visit, I came away with a new smile. Pricing is up front, no hidden charges. Insurance issues are resolved by submitting claim forms to my dental insurance provider. By 9 p.m the evening of my procedure, I had regained nearly all my feelings and was amazed at the new nicely placed set of "Upper" dentures that appeared in my first attempt in displaying my new smile, by Affordable Dentures in Moyock, NC.