DO NOT RECOMMEND! Terrible customer service and dirty units. Initially, the manager was extremely helpful, offering a military discount which I never received as well as a free lock I never received. However, after renting for several months, we needed a larger unit, I sent an email, but received no response. On the 4th of the month, a Saturday, the right sized larger unit was available so we moved our things into the larger unit which required payment of the service fee once again along with that month's rent. A note on the unit - it was full of mouse droppings that we had to clean up. In addition, a dead cockroach was also found. Monday, I contacted the manager to cancel my previous unit and transfer any remaining amount paid to my new unit. However, I was told that because I moved after the first, (it was only the 4th) that I would not be provided any type of credit. In addition, I mentioned the email that was sent and she denied receipt. I paid for two units for the entire month, while they were able to rent out my old space again to receive two payments on it in one month. Shady business practices. I should've done my research prior to moving in because this isn't the first time this business has taken advantage of our service members. Further, there are several cleaner and cheaper units in the area who do not require setup fees and offer up to a 10% military discount. Spend your money elsewhere and support a business that does the right thing and supports our military men and women. read more