I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Abigail did a great job! I needed a TV and soundbar mounted, with a sub connected. Before…read morescheduling, she always replied to any message that I sent. When she did arrive, she walked through where I wanted everything mounted. She asked how high I wanted the TV mounted, how far down the soundbar mounted, and if there were any other things that needed to be installed. She was able to get everything mounted, wires ran through the walls, and all items set up. She provided me a great quote and did a great job! I have more projects that are coming up that I will have her assist with. Get in touch with her because Abigail will do a great job!

AJ was awesome to work with! He helped install my Ring cameras perfectly. Everything looks clean…read moreand flush. Super down-to-earth, great communication, and he really knows his stuff. He even suggested ways to improve my original setup. Polite, fair pricing, HIGHLY recommended!

AJ came out and provided an extremely professional evaluation of our home and the security project…read morewe needed implemented. His pricing was very fair, and he asked really good questions that we hadn't previously thought of and hadn't been asked by other vendors we were considering. He is concise, to the point, and doesn't upsell. Really great experience!

Since August 6, 2024, I have been reaching out to Yes Installation for help with replacing a…read morecamera. I received inconsistent responses until September 4, 2024, when I had to repeatedly call and text. Eventually, their Denver office dismissed me, claiming they no longer service my camera system, despite having replaced the cameras just three months prior. They even texted me that my camera system would be available soon. Now, they say they have no cameras because my system is "too old," even though it's a brand new Lorex system installed in 2023. After a month of inquiries, I received a sarcastic comment from the person responsible for ordering cameras, stating that they no longer service such old models. Why provide me with misleading information for an entire month? How can you claim not to service them when you just did three months ago? I strongly advise against doing business with them; you will only encounter frustration. I have text message evidence of our communication and wish I could have recorded our phone call, as it was both disrespectful and unprofessional.

Brian and his team do a great job. Yes Installation manages my whole-home automation system. This…read moremeans I have had the opportunity to work with Brian on numerous occasions over the years as we have upgraded and tweaked my system. My residential setup includes URC Total Control home automation, which incorporates a 130+ device Lutron lighting system, numerous video sources(Rokus, Chromecasts, and DVD players) across 5 televisions, as well as multiple audio streaming sources (Autonomics and Sonos) across 11 audio zones. Brian not only has the expertise and experience you need for a complex home automation install, he brings an incredible work-ethic to the table as well. On more than one occasion he has gone above and beyond my expectations to fine tune my system and ensure I am satisfied with his work. I highly recommend Brian and his team for any home automation, video, audio or security project. No matter the size of your project, rest assured you are getting the "A team" with Yes installation.

I've known Matt for 10 years. We have done several jobs together, including my home and my parents…read morehome...and a number of commercial projects. Never had a contractor experience this good. If you need AV work, this is who you go to. Thanks so much Matt.

From the owner: Audio Video Solutions is a leading provider of home automation, structured wiring, distributed…read moreaudio/video, security, home theater, lighting, and more. We are committed to staying at the forefront of technology and catering to the evolving needs of our valued customers. With our expertise in installation, we ensure seamless integration of advanced technologies into your home. Our team specializes in home automation systems, allowing you to effortlessly control various aspects of your living environment. From lighting and security to audio/video distribution, we provide the necessary tools and controls for you to enjoy your home to the fullest. At Audio Video Solutions, we prioritize customer satisfaction above all else. We understand the importance of delivering exceptional service, and our dedicated professionals are here to assist you every step of the way. We take pride in providing top-notch support and guidance, ensuring that your technology experience is hassle-free and enjoyable. Whether you're looking to enhance your home theater or create a smart, connected living space, Audio Video Solutions has the solutions you need. Our team of experts is well-versed in the latest advancements in the industry and can help you design and implement a customized solution tailored to your specific requirements.

If I could give negative stars I would, I have requested to speak with the GM on 3 separate…read moreoccasions and have been met with silence. JT has become unresponsive completely. Absolutely horrible experience with Home Alarm LLC. From the beginning, communication was misleading, promises weren't followed through on, and getting straight answers became nearly impossible once paperwork was signed. Trying to cancel or get assistance turned into a complete runaround. The sales tactics felt extremely pushy, and after installation, support suddenly disappeared. Calls went unanswered, messages ignored, and every conversation seemed to lead to another excuse. I was left feeling trapped in a contract I no longer wanted, while nobody seemed interested in actually helping resolve the issue professionally. If you value honesty, transparency, and customer service, I would strongly recommend looking elsewhere before doing business with this company. This has easily been one of the most frustrating consumer experiences I've dealt with in years. Useless equipment and broken promises aren't even my issue, the customer service is nonexistent. I am still in my cancelation period and there's no response.

Worst experience EVER and 1 star is only bc you can't do a minus star! The "Rep" John Simpson made…read morepromises he never intended to keep. Pushy and full of himself, fast talking BS and interrupts and speaks over you. The install was horrid, the 2 cameras and free install he promised was NOT done and excuse after excuse, offered a stupid door lock instead that wasn't installed correct (it was crooked) so the door wouldn't lock completely, tried to call John severals times, left messages and just silence. No one called back and he never responded until we texted him that we ARE SEEKING legal counsel with this bait and switch practice they are pulling. When he finally did respond he was again so full of himself he wouldn't listen to reason that what he promised did NOT happen and the fact that my 93 year old mother couldn't possibly get to the panel in time or a bad fall in the process meant nothing to him. No empathy or understanding of that possibility was just plain rude and unsympathetic to an old lady falling and really hurting herself. I was furious. ADT was even worse trying to fix the issues these "authorised Dealers" caused. It was a nightmare from start to end. We are going to take this to ADT CEO and let him know exactly what their dealers are pulling on hard working Americans. Shameful and uncalled for. We are good people who were taken advantage of and we won't forget it. Now we are stuck with crappy equipment that doesn't work, the door sensors keep falling off the doors and if I could take a sledge hammer to the panel I would. Run far and fast from this fraud Co. bc the settlement should never have even got to that point. Bad lousy business practice, that should be all you need to know to stay far far away!!

Terrell at Premier Lighting installed a Lutron system with automated shades at our home in North…read moreRichland Hills. He listened to our needs, made sure we stayed on budget, and communicated throughout the installation. My wife and I found him to be a person of character.

As part of a big kitchen lighting and popcorn ceiling removal upgrade to our older house, Premier…read moreLighting Solutions installed 20+ LED can lights, multiple Lutron switches, under-counter LED lighting, and even installed our new chandelier. They worked in coordination with our painting and drywall company, coming multiple times to make their job easier and to minimize the time we had to live with paint and mess from the popcorn removal. The smart use of technology meant that there where no new wires or holes in our walls. Not only did we get some great new technology, but also saved money over a more traditional installation. Premier Lighting Solutions performed multiple smaller jobs to add all the existing lights in our living areas to our Lutron network, and now we have numerous options to control different zones and create moods throughout our house. All and all a great job.

Michael at True Love Security did an amazing job! He made me feel safe, explained everything…read moreclearly, and offered great service at a reasonable cost. Highly recommend him if you want peace of mind and top-notch security!

From the owner: Trulove Security is a family-owned business committed to protecting Dallas-Fort Worth homes and…read morebusinesses with affordable, customizable security solutions. We offer month-to-month plans and highly customer service.