Had to visit Caliber Collision twice this year unfortunately due to accidents but me being a…read morereturning customer speaks volumes. My first visit to Caliber was for my 2020 Audi SQ5 which was rear ended and I connected with them after I couldn't use the provider my insurance company (USAA) suggested. When I called I spoke with Sandy in scheduling and the process was super easy, they took the estimate via email, got me scheduled promptly, and kept me informed through the process. They also coordinated my rental car via enterprise for me and coordinated the return. Through the process of repairing my Audi I was informed throughout and was invited in to see the damages after the vehicle was assess with removed parts. For this my advisor/adjuster was Selena and she's very knowledgeable and extremely friendly. Overall this is great repair shop that will take car of your vehicle and provide quality customer service. Most recently my 2008 Toyota Camry was serviced and this was a very similar process. Unfortunately, due to the nature of the damage the vehicle was totaled. Nonetheless Selena and Sandy kept me informed throughout the entire process and worked directly with USAA and Copart. Hopefully I won't be returning this year or anytime soon but I'll gladly return here and will recommend them to anyone needing repairs from accidents.

we brought our vehicle in for an insurance covered fix. it was a fairly seamless process. it did…read moretake a while, however they did a great job and even detailed int front interior of the car, which they didn't have to do. Good customer service.

I needed tires rotated and balanced.They said they couldn't do it. Why? Tread depth was good but…read morethey were 11 years old. I didn't know age mattered. So I ordered 4 new tires and an appointment. When I went to the appointment, the wrong size tires had been sent. I was given a better tire for the same price. They appear organized and appointments are on time. I would recommend them.

Avoid this place unless you have endless free time and patience. You definitely get what you pay…read morefor here (or don't pay for when you leave in frustration before they even start working on your car.)

Polite fast service. Four new tires with tire pressure sensors and balanced in 10 minutes, no…read moreexaggeration. They literally handled my vehicle like a pit crew.

Spencer and Mike were absolutely AMAZING. They were professional and personable…read more Took my mom to get air in her back to tires. Not only did they do what they were asked, they also noticed that one of her sensors were bad. They gave us pricing information before we left and other tips. We'd had a long busy day and were all over the place trying to explain things. They were patient, shook our hands, joked around a bit. Really reassured us on things and made us feel welcomed at their establishment. Typically the guys just air the tires, give you the basic run down and send you on your way. No issues with that. Spencer and Mike went above and beyond with their customer service. Great guys! THANK YOU

When my vehicle was side-swiped in a parking lot, I called my Honda dealership and asked for a…read morereferral to an auto body shop. They had recommended one on the IL side that ended up being the rudest, most condescending place when I tried to get a quote. So, Honda dealer recommended Prestige in Bettendorf. I have had body work done on my vehicles on two separate occasions and the result has been flawless. These people are masters at their craft. They are honest. They are fair. They do exactly as they say (or better). I will always take my vehicles to them. Thank you, Prestige.

Tim is truly amazing, one of the most honest and considerate men I've ever met! He saved me. I…read morefound this place on Yelp because I ran over something on the highway and it tore up my Ford Focus. Anyhow, I needed to get to Colorado but my insurance adjuster couldn't even look at it for two days (it was Saturday). To make a long story short, I drove up to his shop with parts of my car dragging on the ground and asked for help. He got down on the ground, removed the pieces of my car that were on the ground and then proceeded to fix everything else that was loose. He made due without having the right parts. It was amazing to watch him. He fixed the car enough for me to drive it. He was even kind enough not to charge me. I'm still in shock by his kindness and competence. The attached pics show Tim putting my car back together again. It was like watching poetry in motion.

The customer service is warm and welcoming to all customers. They were extremely helpful when I…read moreneeded help with my wipers and battery

I am late writing this but I figured better late than never…read more I went here a month or so ago with a very strange request. I got to this store at 8:43 pm mind you they close at 9. I needed to return the front break pads I had bought from the advanced auto parts in Waterloo Iowa because they had sold me the wrong ones. The receipt was merely a copy on my phone , all I had was a picture of what the break pads should look like. I know right ... But , Mandy and the gentleman that was also there , (definitely an employee but he was off the clock it seemed) went above and beyond for me!! We opened and checked at least 12 boxes and almost gave up when something I said clicked for Miss Mandy and she found the ones I needed!!! See I couldn't tell her if my vehicle was an SE or sxt or what not . It was not marked anywhere as such and beings that it was once an undercover detectives car it made things even harder. I don't know if I have ever experienced such awesome customer service as I received from these two that night! And mind you I've worked in the hospitality industry all my life. They both deserve a pay raise at the least and a good gift card to show appreciation hands down. THANK YOU BOTH ONCE AGAIN FOR ALL YOUR HELP THAT NIGHT!!! Once done it was well after closing and they both just stood there smiling and happy to have been able to help me in such a way! I recommend everyone goes there for their car part needs and make sure to tell them both how awesome they are. I'm sorry I can't remember your name Mandys helper,,, but he had good style choices , killer blonde hair and some nice jewelry if that helps the old bosses figure out who I'm talking about. Stay just the way you are !!

They're honest, knowledgeable and thorough. They talked me through their troubleshooting process…read moreand the range of potential problems and solutions.

My check engine light came on and I was advised to go to Avenue Automotive by a worker at OReillys…read morefor their fair pricing. They got me in quickly and did not charge me for assessing the damages to my vehicle. I needed a new EVAP canister. They ordered it and got it replaced as soon as the part came in. Prices were fair.

I called and they got me in right away for a remote start in our new work van! We couldn't be…read morehappier!

Needed to update to a hands free system and was told to go see Precision Concepts...Totally…read moreAwesome! They updated my old receiver and ceramic tinted my windows and even put a protective wrap on my headlights. Scott and his very high quality technicians took care of everything. I like the quality of service so much that I have a nephew coming in from California to have them Install a receiver and tint his windows...My whole family are car enthusiasts and believe in Precision Concepts. You gotta go there you won't be disappointed!