Can't even reach a person after you have paid online for a unit to open the gate or fix the code !!!read more

The people at SafeNest were very helpful with discussing options for renting, showing me the…read moreStorage space, providing a hand truck to assist with moving in. They keep the place clean and have a pest control company to minimize any bug issues. (The place is very clean so no bugs were seen.) I have a few questions about billing that were easily handled. A good place for your storage needs!

Service was excellent from Kartayjza and Diana who helped me setup my account for a new storage…read moreunit. They walked me through the process with patience and provided great customer service.

I used a customer service representative to make my online storage unit reservation, and while my…read moreinteraction with him was excellent overall, Nora, the office manager, was amazing, incredibly polite, and helpful! I recently moved from Atlanta; therefore, I'm glad I chose this storage facility over all the others. The units have been kept up nicely. 10/10!

I wish it had 24 hour access. The hours are from 6 AM - 9 PM…read more Other than that, I give it 5 Stars!!!

Clean and well maintained, the carts are very helpful. Reasonable rates and an easy to use app…read moremakes this a great choice for all my storage needs.

I have had a storage unit there for close to a year now. Great lighting and it is convenient. The…read morestaff is great and the work with you with your monthly payments. The uhaul service is good as well, decent trucks. They have most of the configurations on site, if not they will get it for you.

Do not store your stuff here and if you do, you should go and check on it ASAP. We paid hundreds of…read moredollars every month, for a climate controlled unit. The last time we went to our unit, there were dead mice in it. We stored nothing but furniture. The furniture was wrapped with moving blankets. The mice ate through some of the blankets. All our stuff was covered in mouse poop. We contacted Morningstar and they said they would address it. We set out new mouse traps and went back today to get our stuff, much of which we needed to throw away because some of it was just too nasty to even touch. ALL of the traps had dead mice again.

Here again to warn the public about all the mice found at Morningstar Storage…read more Be aware that there is an infestation. The mice droppings can make you ill. Mice carry many diseases that can prove deadly to humans. Please read all the articles on the internet concerning mouse droppings and read the articles on what happened to Gene Hackman's wife. Management at this property seems to think there is no problem or issue having mice. I moved all my property from MorningStar because of the bad mouse infestation. It was nasty clean up. I have always had a storage, however I had never encountered anything nasty like MorningStar. Read the articles online about mice droppings. Will be listing more on instagram, facebook and ticktok

I rented a unit yesterday Alyssa (sp?) was very helpful,…read morepleasant, professional, courteous. answered all my questions and made it an extremely easy decision to rent a unit. place was very clean and nice. also very nice to get a call back from Renee who was very pleasant on the phone. I'll definitely recommend to others

Great facility, safe & clean location. The staff is very friendly and helpful. Assisted me…read more immediately. I would recommend to family & friends.

This place is a nightmare. Avoid at all costs! I rented a storage unit online Labor Day weekend…read moreand had help lined up to help move. Got there gate code didn't work, called got another gate code- was told to wait 2 hrs for code to update. This went on multiple times until Monday I wasted an entire weekend and hundreds of $$ waiting on them to fix gate code. I was finally given the "emergency" gate code which worked- however it does big work to make a payment. I was also just notified prices going up from $34/month to $160 - no way I have cancelled my rental and moved on to another place.

Zero stars for this place. Had submitted several reviews with one call back and no follow up from…read moreNicole. Received an email this morning because I reached out again. I will attach the email. Whomever responded did not even put a name so when I return the call and need to leave a message (because that's all a person can do) who do I say called me? This place is the absolute worst!! Us Storage bought out SafeNest and it's been a nightmare ever since. I am owed money, they have money of mine that was not credited to my account but keep sending late fees. I don't know what else to do. Already contacted the BBB as well.