Not a great deal of competence at this place. They're very slow moving. Management must be terrible…read morebecause there is more turnover than an apple dessert. I've hooked up more of my own trailers here than I ever should have. They can't seem to answer any questions- and if you don't have a storage unit, you'll wait 15 minute to get out of the place.

I felt compelled to leave a review about my experience here!…read more I just moved into the area from Florida with a 6x12 trailer. I was not familiar with this Uhaul location but its literally less than 5 minutes from where I will be staying. When I walked in I was greeted by JULIE who was at the service desk. As well as returning the trailer I also needed storage. Uhaul offered 1 free month of storage with my oneway rental (straight forward no strings attached) which was awesome! JULIE first set me up with my storage space and showed me the unit. She got me all checked in quickly and courteously. I had a spill in the trailer and told her after I emptied it would leave, wash it out and come back. She told me I could use their cleaning supplies and water hose, which even though I was staying so close, would save me a lot of aggravation. Pulling this trailer around, backing it up, turning etc, you have to be careful. So that was so convenient after having to unload a full trailer, by myself, in that heat! When I started unloading my things I realized the space I chose would be too small. I went back to JULIE who stopped what she was doing and made the change for me, still smiling, still genuinely courteous! She made the whole thing such an easy and pleasant experience! She really exemplifies "customer service", is friendly and a person any company would want to have as the face of their business! I hope she is appreciated by the manager/company and is rewarded for her efforts!!!

Branden was very helpful!! Thanks for helping us out! Clean facility! Was able to get what I needed…read morewith friendly customer service

Only place that had a climate controlled 10x10 when I moved back home from CA. Staff has been…read moregreat and the facility is well maintained.

RF here: PSA regarding Cross Traxx storage over on Statesville Rd, having been taken over by Prime…read moreStorage and the fiasco that it is. One of the primary reasons i have a unit there to store a bunch out camping/fishing/etc., was because of their security. The previous owners lived on premise, former LEO and the cctv and gate system functioned, i never worried about my unit being broken into. Last Thursday night, my unit, along w many others, were broken into. I had very little loss, it was trashed but that's it. There is ZERO security on premise now, the cctv does NOT function, nor do the gates, they are left in the open position 24/7. There are NO plans to have an on premise person reside there, just a young, inexperienced manager, that's it. I asked how long before the cctv and gate system would be down, 60-90 days was the reply. They have no internet either so they cant process payments, or even do simple things like add a lock to ones account, they have to call the concord store. I even asked if they would simply shut the gate at 8-10 pm and open at 7-8 am, to provide that level of security, nope, gonna stay open to every hoodlum/looter that wants to treat it like a personal shopping ground, especially in these times. Needless to say, i/we, if anyone here has a unit, is not getting what we paid for or expect and I am looking at another space to rent that is secure now, and not an easy target for looters.

I would have agree with the other person who had previously posted a review. They are very…read moreaccommodating. I'm returning to the Charlotte area after being gone for 10+ years. Tim and Vickie are the two nicest people you could ever encounter in this cold cruel world of today. Especially in a business aspect. Their personalities are very impressionable. I felt very comfortable when interacting with them upon my first visit. Despite me visiting other self-storage facilities, I knew I was going back to Crosstrax. They make you feel as if you've know them all your life. That's the friendly customer service that missing in today society. I'm glad to be a customers of Crosstrax.

Lincoln Self Storage has been an excellent experience from start to finish. The climate-controlled…read moreunits are amazing: always clean, well-maintained, and completely smoke-free. The entire property is very clean and with security cameras it make me feel at peace storing my belongings there. The 24-hour access is extremely convenient and makes it easy to get to my unit whenever I need it. Everything about the facility is organized and well taken care of. The manager is amazing to work with and I highly recommend Lincoln Self Storage to anyone looking for a clean, reliable, and convenient storage option.

Nice facility, very reasonable rates, and the best customer service! Highly recommend!read more

Helpful staff on premises, easy to talk to and ask questions. Everything else online annd easy.read more

WOW! Talk about great service. I am a Davidson student and over the summer I needed a space very…read morebad to put my belongings into. Angie has been so helpful. Not only has she helped me, but I was able to reserve the spot online as well. She also helped me sign out so nice past time. She's a great person! I'm so glad i was able to do business with them. Will be coming back next summer!

I've moved a lot and had to use storage facilities quite a bit.. Keep it Stored is by far the best…read moreand easiest storage company to work with especially if you have multiple units. Their customer service is impeccable.

I never thought I'd be writing out a long, drawn-out review for a storage center, but here it is:…read moremy experience with Keep it Stored is better than most experiences you'd expect from a hotel concierge or a 5-Star Restaurant. No, seriously. You look at either the reviews here on Yelp for the two locations, or the 100+ reviews they have for the two locations on Google, and the skeptic in me thinks, "nah.. there's something wrong here, they paid an SEO team to write these..." or something. Yeah... no. It really is as good as reviews say it is. And it all starts with one man: Kurt. If you read the reviews, you'll see Kurt's name a lot. He makes it a personalized experience. Did I really just use the word "experience" in a storage rental Yelp review? Well, yeah. Kurt just takes the storage experience to a whole different level. Kurt and his team get to know you and your business (or if you're renting just to have some extra space, he gets to know you personally) and persistently makes sure what his business is offering is what's best for you. Some highlights for me? Well for one, the prices they offer are better than anyone around. Hell, they're better than storage prices you'd find 80 miles outside of Charlotte. The move to keep it stored for me was more convenient than my prior parking spot (I park a trailer there). The parking spot itself was bigger and in a much more convenient format (it's a spot parallel to the curb, but it's so big, I can pull the trailer right in, and pull straight out upon arrival/departure). You even have access to an app that can open the gate for you when you're within a block of the storage center. 24/7 access is available for a very small fee (it was 5 times the fee I was paying at my prior facility for 24/7 access) and everything is imaculate. I really wish Kurt would also go into the restaurant industry, or maybe insurance, retail, package delivery maybe? At most, I'll settle for him and his team just staying where they are as the best storage solution I could have ever asked for. Believe the reviews, you're going to be very happy here.

Very clean, courteous and friendly. Helpful and great prices…read more I will enjoy the whole lease term