Very poor accounting. In fact, the accountant sends lots of emails demanding payment , and…read moreoftentimes the amounts are incorrect. This case has invoices coming months after project completing AND an email asking about a payment ONE YEAR after the project was done. Unfortunately many condos get locked into certain companies and then that gives you no choice. Next time I'll live with the damage before i use this company again. I'd give zero stars if i could.

just an incredible experience with John at Remediation Group. he made a stressful situation a lot…read moremore bearable with an expert hand and concrete solutions to an ongoing mold problem. excellent communication and we had a positive result in the end. he worked with me on price, too, which I greatly appreciated. definitely go here when you have a water-intrusion situation!

My sincere thanks to Emergency Roof Solutions. I am incredibly happy, content, and satisfied with…read morethe outstanding work they did on my home. A special thanks to Cary, who I worked with closely throughout the process. From the moment I decided to move forward with the roof replacement, all the way through signing the contract to the final delivery, it was truly an exceptional experience. Everyone I interacted with was kind, honest, and professional. Each team member was excellent in their respective role. Their punctuality was impressive. They showed up exactly when they said they would. The way they treated both me and my family was with the utmost respect. Their personal presentation was spotless, and they left everything clean and orderly at the end of each day. It took two solid days of hard work under the hot sun, and I could tell they put genuine care and effort into what they do. I truly admire and respect that. Cary kept me informed every step of the way, and his communication was clear, timely, and reassuring. His professionalism and friendly demeanor made the entire process smooth and worry-free. The crew that worked on my roof was hardworking, respectful and rhobust experienced. I saw great coordination among their team and it showed through their leader Cary as he reassured , and it showed in the quality of the final result. I wholeheartedly congratulate and thank each and every one of them. May your company continue to be blessed and successful. You've definitely earned a customer for life.

Parker Young took 3 days to contact us after receiving our claim. We never heard from them until we…read morecalled to discuss the quote they gave us. The written quote was for $10,813 on June 10. A few days later 6/15, they told our claims adjuster they could not do the job for less than $25K. The explanation they gave was the scope of the project was correct but their pricing was wrong. Needless to say we did not deal with this unethical company.

On time, very clean. Work product excellent ! Crews are friendly and always ask if anything needs…read moreaddressed.

PuroClean made the process of having my flooded wood floors ripped out and replaced painless and…read moreeasy. This is an update to a previous review. So it turns out my wood floor buckling was much worse than originally thought. The dehumidifier and tent installed by Adam at PuroClean did a great job of drying out the moisture beneath my floors. Unfortunately, before the buckling even began, before I even noticed any damage, and before PuroClean came out the first time, the water had apparently been sitting for quite a while doing it's damage to the wood and also began creeping up my walls, separating my bottom molding from my wall. It took over a week for that damage to make itself known because between myself and the guys at Puroclean, every inch of my condo had been checked for possible additional water damage (aside from the floors). When I noticed it late at night I frantically called Stuart thinking I must have a burst pipe in my wall, and he was out first thing the next morning to determine where the water could have been coming from. We found it was residual water from the original flood and he installed heaters and another dehumidifier to dry out my walls and prevent further damage. By the end of the whole fiasco, I had 4 separate areas of buckling on my floors where the water had had a chance to sit before the PuroClean guys were able to work their magic and dry out all the moisture, and a small hole behind my bottom baseboard on my wall where we were trying to determine the cause of the moisture in the wall. At that point it was clear I needed to rip up my floors and install new ones. My project manager from PuroClean, Dax, took care of all the details for me. He referred me to a great flooring guy and plumber to fix the flood. In addition to the great referrals, Dax coordinated all the work including the demo work done by his guys and installation of the new floors with the flooring guy, essentially taking all the worry and work out of my hands. All I had to do was be present to let them in and do the work. The demo work was done by Adam, Tony, and Derek at PuroClean. These guys worked until they were utterly exhausted to pull up my floors, that we later learned had been improperly installed by the original builders. They were such hard and enthusiastic workers. They also happen to love cats and were patient when my deaf rescue cat continued to venture out to explore, undeterred by the loud banging associated with pulling up the floors. All the PuroClean employees were genuine joys to work with. As a female that lives alone, I am often cautious about having workers come to work when I am home alone, but that concern never entered my head with these guys. They were polite, friendly, professional, and patient with pets and a genuine joy to work with. PuroClean really made what would normally be an awful and upsetting situation as painless as possible. They got all the estimates for me, found the best vendors, and took care of all the head-ache causing situations that arise when your condo is flooded and your floors are ruined. Most importantly, the quality of their work was phenomenal, and I truly could not be happier with the end result. As much as I wish the flood and need for new floors never occurred, I really don't think I could have asked for a better outcome. I truly can't think of any criticism to raise about PuroClean.

You can't find a better team! Stuart and Megan go above and beyond for all of their clients no…read morematter the size of the job.

After a verbal and written agreement this company took a week to finish a mold issue and didn't…read moreonly showed up around 6 hours later on one day for the job but also had a complete no show one day as well. Technical verbally and in writing agreed to do an air quality test but forgot to do so. Once confronted via phone tech was very combative and unprofessional to a point I was very happy that I called and not have done this on person out of fear to have a person get violent . It is sad when a company is not only unprofessional and not on time but also does not finish a job at 100% given the fact that mold is a safety and a health issue ...

My basement was flooded from a broken pipe, and Restor-It came in and handled everything from the…read moreremediation, to the repair and rebuild of my basement. Top notch work! I couldn't be happier!! Highly recommended!

Randy was extremely helpful and professional. He did all the work in a timely and neat manner…read more Very personable and respectful. He went above and beyond helping me with a quote and doing the work. Great guy and great company!!

Would call them every time! They came out as soon as I called. They were friendly and well…read moreexperienced. Throughout the process they made sure I knew what was going on and what I needed to move forward. I couldn't help but feel like they were on my side and had my best interest at hand every step of the way. Do not hesitate to call these professionals. Business with Flood Brothers Restoration is time well spent.

St. David's Episcopal Church in Roswell contacted Michael Matthys to power wash the high up steeet…read morefacing brick wall of the bell tower on Jeffords Hall. He was very professional about quoting the job, timely on the work, and the bell tower is now free of debris and dirt. Recommending his services.

They just completed pressure washing my drive ways & chimney and cleaning my gutters. I am…read moredelighted with the job that they did for me. They were very professional and neat. They called to verify the appointment the day before and the morning of doing the job. Mike was a really nice man. I hope to use them again soon.

If u ever have water damage in ypur home call rhis company they handled every thing from the pets…read moreto the throw rugs absolutely a turn key operation if u have an emergency at home fire or water call them

I received great costumer care and the highest level of professionalism. Darrel was very helpful…read moreand an active communicator through out the process. I would recommend Restoration Relief to anyone who has water damage of any magnitude.